OK, so if one writes of errors, one MUST also write of corrections and fabulous 'turn-arounds'. And boy have Mustafa Galali, Head of Client Relations at IFL, and his Customer Support Team fixed things... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
To The IFL Watches Team A Brief Note To Say A Massive THANK YOU—!The Purchase Of My Stunning G-Shock Watch Is Made All The More Special By Having Experienced Your Friendly/Sincere And Thoughtful Cu... Zobacz więcej
Reakcja na opinię
In a murky world of very ugly economy boxes from you know where, IFLW’s Italian Saffiano watch boxes hit super hard. The quality here is miles above the bar and that quality is immediately apparent.... Zobacz więcej
Reakcja na opinię
Seen IFL Watches on Instagram for a few months always popping up on my page and decided to give them a call and see if they could make a custom PRX Tissot watch for me. After some back & forth emails... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Discover IFL Watches – The Visionary Brand by IFLW Concept L.L.C. IFL Watches embodies the spirit of creative defiance in horology, challenging conventional timekeeping with bold, artistic vision. We craft extraordinary bespoke watches, striking accessories, and captivating time-inspired art, each piece a testament to individuality and innovation. Our offerings include limited editions, customizable timepieces, handcrafted accessories, and collaborative art pieces, all reflecting our unwavering commitment to excellence. As a global brand with headquarters in Dubai, we serve watch enthusiasts worldwide through our international multiregional e-commerce platform, providing a seamless shopping experience with free global shipping. IFL Watches stands as a beacon for those who seek to make every moment uniquely their own, fostering a community of passionate individuals who view time as an art form. Here, time is a canvas waiting to be painted with your dreams.
Dane kontaktowe
The Meydan Hotel, Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, Dubai, Zjednoczone Emiraty Arabskie
- +971 56 245 7162
- contact@iflwatches.com
- iflwatches.com
4,7
Doskonała
1 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
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The watch is just perfect
The watch is just perfect - I love it.
Delivery was fast and as agreed.
9 marca 2026
Opinia niezależna
Fabulous Turn-Around by Mustafa and IFL Customer Service Team!
OK, so if one writes of errors, one MUST also write of corrections and fabulous 'turn-arounds'. And boy have Mustafa Galali, Head of Client Relations at IFL, and his Customer Support Team fixed things promptly and with amazing results. I had written here that the wrong model of watch arrived (on my first order). Well, the very same day, and before even awaiting my return of the wrong model (absolutely free and conveniently with DHL pickup), Mustafa and his Team, reached out, dispatched to me the correct model and size watch (Calavera Nocturna in 40mm), and went well beyond by also sending me several useful accessories (including watch case, watch-band removal tool etc.) - by way of apology for the inconvenience. An amazing way to turn things around - not only did they keep a customer, but they grew a 'fan'. Excellent example of Customer Relations and excellent service. Last but not least - the watch - the said, limited edition, Calavera Nocturna in 40mm - is fabulous. The hand-painted dial really 'Pops!' in what is a very handsome Citizen-based, but in effect "piece unique" time-machine. Thank you Mustafa and Team - for going beyond 'meeting expectations' and substantially EXCEEDING THEM. I will be coming back for more .... :-)) EP
23 marca 2026
Opinia niezależna
I have received my watch from ifl…
I have received my watch from ifl watches and I looks amazing it is 10/10 quality and it beautiful thank you very much ifl watches
2 stycznia 2026
Opinia niezależna
IFL was great
IFL was great. The watch is unique and just what I wanted and the packaging was amazing. Its worth the price, and I'll buy again.
15 listopada 2025
Opinia niezależna
Mechanical issue dealt with professionally.
My watch arrived and unfortunately the minute hand was stuck under the bezel. I contacted customer service who apologised and said it shouldn’t have passed through QC. The gentleman was professional and understanding and offered two options as a solution. They refunded me partially to have my watch repaired locally and were very prompt about the matter. Exactly how customer service should be! Excellent service.
25 września 2025
Opinia niezależna
Great customer service
24 lipca 2025
Odpowiedź od IFL Watches
Thank you for your review and for mentioning our customer service — we appreciate your feedback!
— The IFL Watches Team
Odpowiedź od IFL Watches
Thanks for your continued support! Glad you liked the watch and had a smooth experience.
I have a small issue with one-off the…
I have a small issue with one-off the watches I purchased. The UV effect is not similar to what I saw in the website.
3 lipca 2025
Odpowiedź od IFL Watches
Thanks for your feedback — we really appreciate it.
Our team will reach out to you via email shortly to assist you with this.
The company does such a good job with…
The company does such a good job with placing the design on a watch and gives you the best option for what watch will help it look the best.
24 czerwca 2025
Odpowiedź od IFL Watches
Thank you so much for your kind words! We're really glad to hear you felt supported throughout the process — choosing the right watch to bring a design to life is something we take seriously, and it means a lot to know it made a difference.
Odpowiedź od IFL Watches
Hi Jason,
Thank you so much! We're thrilled you’re happy with both the service and the watches 🙌 We appreciate the continued support!
Very pleased with both the watch and the delivery
The watch is really cool and the fact that it depicts a scene influenced by my native New York makes it fun. It shipped in a timely manner (although not immediately). The watch was shipped to me in the US from Dubai, but arrived much sooner than I expected when I saw the origin of the shipment. All in all, both the watch and the transaction were great. I would not hesitate to buy from IFL again.
21 kwietnia 2025
Odpowiedź od IFL Watches
Thank you so much for your kind words — we're really glad you’re enjoying the watch!
It means a lot to hear that the New York-inspired design resonated with you, especially coming from a true New Yorker. We're also happy to know the delivery from Dubai surprised you in a good way!
Appreciate the trust — and we’d be thrilled to have you back anytime. Let us know if you ever need anything.
the cost was too high
22 kwietnia 2025
Odpowiedź od IFL Watches
Hi Spencer,
We’re sorry to hear that you feel the cost was too high.
Just to clarify — the Bulova Super Seville Mural is a limited edition, hand-painted timepiece. The base watch alone retails for around $800, and each dial is meticulously hand-painted by our in-house artists. What you received is a unique piece of wearable art at a significantly reduced price compared to market value.
We understand that our products aren’t for everyone, but no one is ever pressured into making a purchase. We aim to deliver high-quality craftsmanship to collectors who appreciate the work behind it.
If there’s anything specific you'd like us to address, we’re happy to talk.
The thread of screw is too shallow
The thread of screw is too shallow, not able to adjust watch band
21 kwietnia 2025
Odpowiedź od IFL Watches
Hi Changliu,
Just to clarify — the screw you're referring to is actually not functional. It’s a visual design element only. The pin is not meant to be unscrewed; it should be pushed out from the opposite side to adjust the bracelet.
We understand this may have been confusing, and we’re happy to help guide you through it if needed.
Let us know if you’d like assistance with the adjustment process by reaching out to us on contact@iflwatches.com
Very good Watch cases!
23 kwietnia 2025
Opinia niezależna
Odpowiedź od IFL Watches
Thank you so much for your kind words! We're really happy to hear that you’re pleased with the watch cases. Your support means a lot to us!
The product is good and the delivery is…
The product is good and the delivery is very fast.
Frankie
7 kwietnia 2025
Odpowiedź od IFL Watches
Hi Frankie,
Thank you so much for your kind words! We're delighted to hear that you're happy with the product and impressed by the fast delivery. Your support means a lot to us, and we hope to serve you again soon!
Great product great shipping great…
Great product great shipping great customer service.
7 kwietnia 2025
Odpowiedź od IFL Watches
Hi,
Thank you very much for the review!
We really appreciate the kind words about the product, shipping, and customer service — it means a lot to the whole team!
Odpowiedź od IFL Watches
Hi,
Thank you so much for the kind words — really appreciated!
We’re glad to hear the shipping was fast and that you’re happy with our products. If you ever need anything else, just reach out anytime!
Odpowiedź od IFL Watches
Glad to hear the quality met your expectations — appreciate you taking the time to leave your feedback.
Odpowiedź od IFL Watches
Thanks a lot for the kind words!
We’re really glad you’re happy with the watches and the service — appreciate you taking the time to leave a review.
100% 5 stars
100% 5 stars! The watch looks and ware great! It will be my go to watch from now on.
21 marca 2025
Odpowiedź od IFL Watches
Huge thanks for the 5 stars!
We’re thrilled to hear you’re loving the Gravity Concept — and even more so that it’s become your new go-to. That really means a lot to us!
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