Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered close to $500 worth of products with 4-6 week max wait time and after a lot of follow up from my end, received part of the order over 3 months later as the order wasn't made properly the first... Zobacz więcej

Oceniono na 1 z 5

Order "in stock" items on 22 March. Got instant receipt for payment but it's now 20 April and despite repeated emails and messages I've received no information on when I might actually receive my good... Zobacz więcej

Oceniono na 5 z 5

We ordered our outdoor piecce, awaited confirmation paid and went to pick up over Waitangi Weekend. We aere greeted at pick up location in Pokeno, no issues, friendly service, arrived home unpacked... Zobacz więcej

Oceniono na 5 z 5

Ordered on a Tuesday afternoon and received on Sunday morning! Speedy delivery for such a large item considering I'm located in a small rural town. Called to query delivery timeframe as they use their... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym
  2. również w kategorii:
  3. Dostawca mebli na wymiar
  4. Hurtownia mebli
  5. Sklep meblowy
  6. Sklep z meblami do sypialni
  7. Sklep z meblami dziecięcymi

Napisane przez firmę

Furniture and household goods online retailers & warehouse. Stocking IKEA and other brands. We offer a wide range of home category products such as sofa sets, sofa beds, beds, shelves and much more!


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

126 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(126)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Avoid this company

Avoid this company. I placed an order for a bed on 28th May 2021. The website stated that the bed was backordered and would take a few weeks to be shipped over, so I was prepared for that. On 16th June I received an email saying the bed had been shipped by IKEA. On 31st July I received an email saying "Your Order has been shipped through our own truck . You will receive it soon" and when tracked the order appeared to be out for delivery. I arranged my plans to be home for the day, but the bed never arrived. I phoned Idiya and a stressed employee advised me that they couldn't find part of the bed (I think - she was difficult to understand). She promised to keep looking and phone me in 2 days with an answer. I heard nothing until a week later when I received an email saying they didn't have the bed at all, they had attempted to get another one sent from overseas but their supplier had none in stock. They offered me the bed in another color or a full refund. I then learned via email that the container had originally arrived from overseas on 16th June and it didn't contain the bed. They elected not to communicate with me, but to wait until another shipment arrived. I would have preferred to be advised of the situation and offered a refund at this point, so I could order the bed from another supplier. Ultimately, they've had over $1000 of my money since 28th May and haven't been able to provide the product. I feel they didn't communicate well. They have not apologized for the situation or offered any sort of compensation for mucking me around. I get the impression this sort of thing happens frequently with this company. I regret placing the order through Idiya. There is another company (I won't name them but easy to find online) who also import Ikea furniture, who I have had good experiences with. I ordered through Idiya because the delivery cost was slightly cheaper, but I now regret this as it has been a complete waste of time. I advise anyone considering ordering IKEA furniture to use another company.

16 sierpnia 2021
Oceniono na 5 z 5

Djungelskog!

Djungelskog!

Product was exactly as expected. Only wish that they shipped to the whole of NZ regardless of whether you shop from the North or South Island store.

13 sierpnia 2021
Oceniono na 3 z 5

Communication Breakdown

Pretty guttered the bed I ordered was sold out and I now have to wait for it to be restocked. Was offered other beds and also a refund which was cool. Also, I had to ring idiya to find this out. No one notified me.

9 sierpnia 2021
Oceniono na 5 z 5

purchasing online was very efficient…

purchasing online was very efficient and simple. delivery is today, i was expecting to wait a couple weeks but communication with my order has kept me up to date and has been very helpful. i’m very pleased at how quick this was. Very happy with my experience.

6 sierpnia 2021
Logo Idiya

Odpowiedź od Idiya

Thank you so much. Your appreciation means a lot to us.

Oceniono na 4 z 5

Service was satisfactory

Service was satisfactory, would be giving 5 stars if it wasn't for a small inconvenience of one small item missing and one component slightly damaged. However new replacement parts where sent via courier promptly.

5 sierpnia 2021
Oceniono na 5 z 5

Really impressed with ease of the…

Really impressed with ease of the buying process and outstanding delivery service! The bookcase was easy to put together only requiring 2 people at the end. It looks really nice and surprisingly accurate from product description. Only comment is the skirting cut out could be higher to reflect older home skirtings, but not a major. Very pleased. Thank you.

3 sierpnia 2021
Logo Idiya

Odpowiedź od Idiya

thank you so much

Oceniono na 1 z 5

Failed to deliver

Ordered and paid for 3 months ago. Was promised delivery several times. Turns out they don’t have it.
They apologised and refunded my delivery costs but I have to wait another couple of months for delivery and way too much false assurance.

1 sierpnia 2021
Logo Idiya

Odpowiedź od Idiya

Hi , I am really sorry for your experience.
But it happened because of lack of communication within our departments .

Oceniono na 1 z 5

Best Comms

Received confirmation email, nothing else, just a confirmation email. Wouldn’t have a clue what’s happening with my order as everytime I try to track my order it says processing. Poor communication.

16 lipca 2021
Oceniono na 5 z 5

Quick delivery great service!

This was new slats and frame to insry into ikea slat bed.the old slts were cheap and just sat on the bed frame.the nee slat bed has rubber mounts and precision slats with different gradings.
It slotted straight into the existing bed frame and is about 50mm higher.
A great upgrade st a very reasonable price and took anout 1 hr to assemble and install.
Purchase confirmed in minutes and despatched. same day.rxcelkent all round

9 lipca 2021

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej