Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This is the second time I’ve been and found the customer service exceptional. The first time was because my phone had been hacked, this time it was a camera issue with my laptop. I find the person the... Zobacz więcej

Oceniono na 5 z 5

Searched around for someone able to do micro-soldering to help me complete a MacBook repair and eventually came across icrackedit. They turned around the fix in just a few days and for what seems like... Zobacz więcej

Oceniono na 5 z 5

Greeted by a very friendly and helpful young man, we thought we needed a new charging port on my daughters iPhone but all it needed was some pocket lint removed, all done in less than 5 minutes with n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Superb service. I dropped my laptop off to Icracked-it due to a faulty battery of my laptop. Upon investigating, it seems that a capacitor had blown on my logic board; a repair that a lot of shops mig... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Serwis komputerów
  2. Agencja konsultingu biznesowego i IT
  3. Naprawa sprzętu elektronicznego
  4. Naprawa telefonów

Napisane przez firmę

We provide a high quality repairs for all makes and models of smartphones, tablets, PCs, laptops and Apple Macbook devices. We are certified Apple technicians and we offer a superior quality of service and warranties to that of our competitors including a lifetime warranty for replacement smartphone and tablet screens.* We are also IT support specialists for business providing on-site and remote access support to trouble shoot and fast fix IT issues as they happen. We also enable and assist business to better manage and reduce the costs of its hardware infrastructure. this includes repairing, restoring and renewing out of warranty hardware and extending its useful life. We also resell unwanted and out of warranty hardware and generate shared revenues. Our key areas of expertise are: - hardware repairs, restoration and renewal (PCs, laptops, Macbooks, servers, smartphones and tablets). - iPhone repairs, screen replacement, battery replacement, liquid damage, diagnostics and fault fixing (Apple Certified Technicians) - Macbook screen and battery replacement, liquid damage, advanced diagnostics and fault fixing (Apple Certified Technicians) - hardware renewal and restoration for out of warranty devices - hardware/device resales for refurbished and out of warranty units We are committed to achieving total customer satisfaction and offer fully guaranteed services/repairs based on a no fix - no fee basis. IT problems? We've got it cracked! * terms and conditions apply


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

133 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This is the second time I’ve been and…

This is the second time I’ve been and found the customer service exceptional. The first time was because my phone had been hacked, this time it was a camera issue with my laptop. I find the person there really helpful and have no hesitation in recommending his services

19 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Really knowledgeable staff

Really knowledgeable staff - honest and professional - diagnosed problem with my iphone when others could not and talked me through sensible options to get back up and running.

Highly recommended.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic service

Fantastic service. I had a laptop that was so slow I was about to buy a new one but decided to take it into icracked-it so see if they could help. I was told I had a very good laptop and I just need to have a new hard drive with more memory which they supplied, they updated my laptop to windows 11 and set my email account up also excel and word. I would highly recommend them.

24 września 2025
Opinia niezależna
Oceniono na 5 z 5

Good micro-soldering service

Searched around for someone able to do micro-soldering to help me complete a MacBook repair and eventually came across icrackedit. They turned around the fix in just a few days and for what seems like a reasonable cost. Would definitely use them again.

19 września 2025
Opinia niezależna
Oceniono na 5 z 5

great friendly service

great friendly service. I needed my phone fixed urgently before uni and here fixed my phone within 2 hours at a good price. I would recommend here to all

16 września 2025
Opinia niezależna
Oceniono na 1 z 5

Took my iPhone X for new battery

Took my iPhone X for new battery

The person there said come back in an hour. Gave it 90 minutes.
1. The person there spoke in almost unintelligible English.
2. Their Point of Sale wasn't working ( dubious ) pointed me at a notice that gave some bank details. Due to above I couldn't understand what was really going on.
3. When I came back he said one of the screwheads was stripped. Don't know if they did it but even if they didn't I gave up because I'd had enough of trying to interpret what was being said.

This was a couple of months ago. Date here may not be exact.
My previous experience of them wasn't as bad but wasn't great either.

Re The reply.

Correct shop, Queen Street, Maidenhead. Exactly as I experienced. Everything above is factual. Over 3 months to respond, seems about right. Don't blame the customer.

10 kwietnia 2025
Opinia niezależna
Logo icracked-it

Odpowiedź od icracked-it

Dear Sir,

Thank you for the feedback.

Might be you went to another shop.

Please double check the shop name as in our review every on is saying good communication and you said people is speaking unintelligent English.

Also, Do you have any booking so I will look in to the case and update you for further.


Thank You


We are not blaming you we are just asking you you might not like my English. if its correct shop then its request you to provide booking date and reference number as well as payment receipt. We mark you have given only bad review in your account.

We will request to trust pilot to review your account for further.

Oceniono na 5 z 5

Highly Recommended

Third time I have used them. Previously for phone battery replacement, this time for a cracked screen protector and dodgy lightning cable port. Very pleased with the quick, friendly and efficient service. Would highly recommend!

7 maja 2025
Opinia niezależna
Oceniono na 4 z 5

I had mixed experiences with…

I had mixed experiences with iCracked-it. They fixed my cracked iPad screen efficiently and at a reasonable cost, but there were some issues with other repairs. While the staff is knowledgeable, a lack of clarity or concern in certain cases affected my trust. Overall, they're good for straightforward fixes like screen replacements but handle complex issues cautiously.

26 lutego 2025
Opinia niezależna
Logo icracked-it

Odpowiedź od icracked-it

Hello,

Thank you very much for the feedback.

The iPad were booked in for the replacement screen, we replace the screen and test the screen, we could not check any another issue because we are not taking passcode for any customer because of data protection.

Sorry to hear that you have complex issue please bring it at store we will check it again and resolve it.

Thank you

Oceniono na 5 z 5

Dropped my iphone14pro max

Dropped my iphone14pro max , Icracked fixed it. They offer a spare phone for me to use while they took couple of hours to fix and resolve my crack phone and camera issue.

3 kwietnia 2025
Opinia niezależna
Logo icracked-it

Odpowiedź od icracked-it

Thank you very much for share the experience with us.

Oceniono na 5 z 5

Our Local Asset...

Im so relieved to of found a local company that offers such a great service. They were very quick to help me understand the best options, and set about resolving my issue as quick as possible, talking me through what/how/when... The team are extremely friendly and knowledgeable, as well as great value. I must mention Hiren who went above and beyond to make sure i had as little down-time as possible. Many thanks!

21 lutego 2025
Opinia niezależna
Logo icracked-it

Odpowiedź od icracked-it

Thank You for share the feedback. we repair all type of issues on Macbooks.

Oceniono na 5 z 5

I recently had my iMac repaired

I recently had my iMac repaired, and I couldn’t be happier with the service! They handled everything with great care. My iMac is running smoothly again, and I appreciate how efficient and friendly the whole experience was. Highly recommend for anyone needing reliable repair services!

28 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

I dropped my phone

I dropped my phone - an Apple X and it would not work. The mobile phone company, Three were useless. The Apple Store in Covent Garden were not much better ("it will cost so much to repair that you will be better buying a new one" was the line). James at icracked-it sorted it in 40 minutes for £80.00. James should be your "go to guy" for all mobile phone repairs.

18 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Wrongly claimed whole keyboard needs replacing

I cleaned my MacBook keyboard and broke two keys, the caps just wouldn’t click back into place properly. I asked if they can sell me replacement keys and they said because of the butterfly mechanism the whole keyboard has to be exchanged and it will be £350(!).

I wanted to double check that, went online, ordered two replacement keys and they snapped in just fine. Each key has their own little butterfly clip so I don’t know why they would use this as an excuse to tell customers the whole keyboard has to be replaced.

It made me lose my trust in them. I also wanted to let people know that if they tell you that the whole keyboard has to be replaced if you have a problem with even just one key, this is NOT true.

12 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Mac repair

took my imac in yesterday with a few problems, all sorted in 24hours at a very reasonable price .
excellent service

21 lipca 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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