The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.
I recently reserved 2 spots at the 50 10th ave garage. The garage could only accommodate 1 of my vehicles. The attendant was apologetic but could only suggest I use a different garage. Which would be... Zobacz więcej
Reakcja na opinię
Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Dane kontaktowe
New York , Stany Zjednoczone
- customerservice@iconparking.com
- iconparkingsystems.com
Musisz wiedzieć
Odpowiada na 84% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I used to get this garage on SpotHero
I used to get this garage on SpotHero. Now it seems to gone from there and the prices are up. Service is great as always in this lot. My complaint is with how reservations are managed and cost.
Mistakes here are VERY COSTLY!
Mistakenly I chose the wrong end time and went over 30mins and had to pay almost as much as I paid for the 3 hour reservation I made. Not good pricing!
I didn't have a bad experience
I didn't have a bad experience. Honestly, I was in out in no time. No issue, no drama.
No Delay! Perfect
No delay to receive my car. Great customer services! The only problem is to exit the garage. People will not let you out. They are worst than the cars on the road.
Great service
Excellent!
App easy prices good
App is easy to use and I was able to find a location very convenient to my destination. Price was reasonable compared to other parking options in Manhattan. Will definitely use Icon again.
Convenient because it was close to event
Very nice Service
Very nice Service, very smooth entry very smooth exit, nice spacious garage. Thank you.
I love this place
I love this place! Guys always great, car always available. Easy in and out. Can't beat it on the weekends!
My car wouldn’t start and the…
My car wouldn’t start and the attendants jump started my car to make sure I could get home.
Upcharged on a prepaid reservation
Only giving one star, because zero isn’t an option. We had a 4 hour reservation (confirmed on email and printed reservation) and picked up our car well within the 4 hour window, but we were charged an additional $30 for allegedly being late to pick up our car. This is either fraud or incompetence. The attendant at the lot was unable to do anything for us. We will dispute the charge with our credit card issuer. We will not willingly park with icon again.
No parking for small pick up truck.
The garage would not accept my, vehicle after reservations were made. Could not find a way to be refunded. Internet page would not allow for cancellation of reservation.
Very slow retrieving our car
Payment never went through and no…
Payment never went through and no reservation or email was received.
You double charged bc your team was…
You double charged bc your team was incompetent on scanning my ticket when I arrived. When I came to get my car they said I didn’t pay which I had already online. They said I had to contest it calling the office which is annoying. I don’t expect anyone to call me and for me to waste time disputing with the office. I was a monthly customer for 5 years and deeply disappointed.
My wife left her car keys home
My wife left her car keys home. The attendant was willing to keep her phone so he could move the car. He went a bit beyond what was required.
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