Very good experience. No problems parking or having the car brought to us when we were ready to leave. The parking attendant was very kind.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The attendant that evening was prompt and helpful, and greeted us during our drop off and pick up. I've continued to use the Icon Parking reservation app for over two years now, never running into an... Zobacz więcej
I specifically searched for parking for oversized vehicles, paid for a reservation. Showed up to the garage and was turned away. 3 other locations that claimed to take oversized vehicles also did no... Zobacz więcej
Reakcja na opinię
I read bad reviews about parking garages in NYC, but we had no trouble here. We reserved the spot online, we were able to drop off right away and pick up 10 hours later without waiting. The location w... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Dane kontaktowe
20 East 39th Street, 10016, New York, NY, Stany Zjednoczone
- (212) 599-9024
Musisz wiedzieć
4,3
Doskonała
254 recenzji
Odpowiada na 84% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Getting in and out was seamless
5 lutego 2026
Icon Parking
Very good experience. No problems parking or having the car brought to us when we were ready to leave. The parking attendant was very kind.
24 stycznia 2026
did not give information about the…
did not give information about the parking charges.. the description is misleading
14 października 2025
Odpowiedź od Icon Parking - AFFILIATED PARKING LLC
Gowtham, Thank you for your feedback, and we’re truly sorry for any confusion caused by the description regarding parking charges.
We understand how important clear and accurate information is when planning a visit, and we apologize if the details provided were misleading or incomplete. Your comments have been shared with our team so we can review and improve the way we communicate parking-related information moving forward.
If you have any additional questions or need assistance regarding your visit, please don’t hesitate to reach out. We’re here to help and ensure your experience is a positive one.
The price I booked online was not…
The price I booked online was not honored at location
4 czerwca 2025
Odpowiedź od Icon Parking - AFFILIATED PARKING LLC
Thank you, Joshua, for reaching out, and I’m sorry to hear that the reservation you booked online was not honored at the location.
That’s definitely not the experience we aim to provide. I’d like to look into this further for you. I'd like to review the booking and work toward a resolution.
I appreciate your patience and look forward to resolving this for you. Someone will reach out to you soon.
nice speedy service
3 czerwca 2025
High Confidence!
Well organized, clean and the staff was first rate. High rate of confidence leaving my car at this garage.
1 czerwca 2025
The staff was friendly Great staff and my car was…
The staff was friendly and my car was brought back quickly
8 maja 2025
The attendant was so nice and had a car…
The attendant was so nice and had a car right near the exit when we arrived to pick it up. Super service!!!!
4 maja 2025
I didn’t receive any email for my…
I didn’t receive any email for my reservation but they still charged me for my reservation. I find that to be completely unprofessional typically parking garage send you a QR code via text or email which is what I requested. I didn’t receive either but again I still received a charge on my credit card for the parking. I wound up parking at a different lot what I didn’t receive my confirmation via email so therefore I paid for parking two garages, but only actually parked in one which wasn’t an icon lot.
19 marca 2025
Odpowiedź od Icon Parking - AFFILIATED PARKING LLC
Hi Melanie,
Thank you for reaching out to Icon Parking regarding your missing reservation confirmation email.
We truly apologize for the inconvenience this has caused. After reviewing our records, we have confirmed that your reservation was indeed unused. Since it’s unfair to pay for a service you didn’t receive, we have canceled your reservation IP370456. You can expect your refund to be processed within 3-5 business days.
We appreciate your time and hope to have the opportunity to serve you better in the future. Please don’t hesitate to reach out if you need any further assistance.
Best regards,
Your Icon Parking Team
Great service
25 marca 2025
Great experience
Great experience. Very easy to drop off a pick up after reserving a spot ahead of time.
27 grudnia 2024
I always have a great experience with…
I always have a great experience with Icon parking . Reserve my spot beforehand usually online on the day of my reservation I pull in show the attendant my reservation and everything is good to go. Never a hassle.
23 grudnia 2024
Christmas Eve reservation cancelled without warning
Booked a reservation at your 20 East 39 St location in NYC. The reservation was for 6pm to 9:30pm. Upon arrival attendant said he was closing at 8:30 despite my having a prepaid reservation and the signage said closing was 10pm. He couldn’t push me out quick enough suggesting I find another Icon location who may or may not accept my already paid for reservation. I get closing early on a holiday but then don’t take a reservation. I was left frantically looking for another location which caused me to get my dinner reservation late.
24 grudnia 2024
Odpowiedź od Icon Parking - AFFILIATED PARKING LLC
Good afternoon Paul,
Thank you for contacting Icon Parking.
Unused reservation IP435414 has been cancelled.
Please kindly allow 3-5 business days for the refund to reflect on your credit card.
Best Regards,
Vanessa
Everything Perfect
Everything was as expected. Courteous employees. Easy booking and payment. In and out quickly with no issues.
22 grudnia 2024
I read bad reviews about parking…
I read bad reviews about parking garages in NYC, but we had no trouble here. We reserved the spot online, we were able to drop off right away and pick up 10 hours later without waiting. The location was super convenient, and our car was just as we left it.
15 grudnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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