Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you post q... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Been using ICLINIQ for 7 years. Good place to get initial or second opinions at reasonable rates. Only problem, the doctors you choose from the drop down list are rarely available. If you pos... Zobacz więcej
Reakcja na opinię
I recently received feedback from my doctor that was truly outstanding. The response was written in simple, easy-to-understand English, which made it very clear for me. What impressed me the most... Zobacz więcej
Reakcja na opinię
I had a great experience. I had some questions regarding mid cycle bleeding which was quite unusual for me. It wasnt very urgent, yet I needed some clarification and peace of mind. I don't wanted t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
Dane kontaktowe
41 Madison Avenue - 31st Floor, 10010, New York City, Stany Zjednoczone
- +1 844-432-0202
- icliniq@icliniq.com
- icliniq.com
4,4
Doskonała
621 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good experience
7 sierpnia 2023
Odpowiedź od iCliniq
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) We’d love to continue providing great service to awesome users like you. Thanks again!
It was a good experience sharing about…
It was a good experience sharing about my health and get doctor's suggestion.
9 sierpnia 2023
Odpowiedź od iCliniq
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
Odpowiedź od iCliniq
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
Odpowiedź od iCliniq
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) We’d love to continue providing great service to awesome users like you. Thank you again!
I was sceptical about the authenticity…
I was sceptical about the authenticity of online free Dr advice, but icliniq is abdolutely there was a Quick response to query and relevant to the concer I had .
9 sierpnia 2023
Odpowiedź od iCliniq
We are happy you are satisfied with the quality of our service. We really appreciate you taking the time to share your experience with us. We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
Great service and very fast service.
8 sierpnia 2023
Odpowiedź od iCliniq
We are happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing iCliniq, we are so thankful for an outstanding user like you.
copy and paste answer
I waited 24 hours for a copy and paste from google, stating some common knowledge. There was no attempt to answer my question. I replied straight away asking if the doctor could give me an answer to my question with the information that I had given him and 24 hours later I still haven’t had a response. I would like my money back.
EDIT- still no response and nothing has been resolved from contacting your customer service via the email you provided. I would just like a refund.
Complete waste of time and money!
8 sierpnia 2023
Opinia niezależna
Odpowiedź od iCliniq
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Since we don't have your registered email address, we couldn't map your profile. Kindly write to us at icliniq@icliniq.com from your registered email ID. This will help us to provide you best possible assistance promptly.
Dear User, once again, we’re sorry your experience didn’t match your expectations. As you are not satisfied with the Doctor's answer, our moderation team reviewed and decided to process a refund. Your service has been cancelled and the refund has been initiated. Thank you for your patience. Don't hesitate to reach out to us for any further assistance. We are always looking to help our users. Have an awesome day.
Beware
Beware! I went with the 50 hours package of answers. go to their site and it specifically says 50 hours of unlimited questions and your first chat is free. I asked a two part question and the first part was answered incorrectly (my doctor said the answer was not medically right) and the second part I wasn't getting a response to so I waited and waited and waited. Eventually I contacted the company and was told "He will answer all your queries within that 50 hours of time frame," This is such a rip off. Just answers lets you do unlimited questions for just $39 a month and this one in essence allows you one question by one of their doctors in that time frame. This is not free for my first chat nor is it unlimited based on that response. I asked for my money back from this India based company 4 times now and I keep getting that they are reviewing it and nothing happens. I am contacting the FCC next as this appears to be false advertising over the Internet.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od iCliniq
Dear User, we’re sorry your experience didn’t match your expectations. We will definitely check and take the necessary steps. Your problem needs a more detailed examination. Since we do not have your registered email address, can you please write to us at icliniq@icliniq.com from your registered email ID. This will help us to provide you with the best possible assistance promptly. We are always happy to help our users. We look forward to your email.
Odpowiedź od iCliniq
Dear User, we are extremely sorry for the inconvenience. To help you with this, could you please share your contact details with us on icliniq@icliniq.com so that we can get in touch with you and resolve the issue.
It was fantastic because they tell me…
It was fantastic because they tell me all problems which is on me
7 lipca 2023
Odpowiedź od iCliniq
Thanks for your wonderful feedback and support. We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
Better explanation needed
Doctor should give a brief explanation about what's the cause of patient's illness and then state do's and don'ts...
9 lipca 2023
Odpowiedź od iCliniq
Hi, thank you for sharing your feedback. We sincerely apologize for any inconvenience caused. Rest assured, we will thoroughly investigate the matter and take the necessary steps to prevent a recurrence of this situation. Since we do not have your registered email address on file, we kindly request that you report the issue to our support team at icliniq@icliniq.com from your registered email ID. By doing so, we will be able to promptly reach out to you and resolve the matter to your satisfaction. Please don't hesitate to contact us; we are always eager to assist our users.
Found experienced doctors and easy to…
Found experienced doctors and easy to use, getting proper response and treatment advice.
8 lipca 2023
Odpowiedź od iCliniq
Thanks for your trust, we count ourselves lucky for users like you. We’d love to continue providing great service to awesome users like you. Thanks again!
I wasn’t expecting that extraordinary services but iCliniq delivers beyond expectations.
My experience with iCliniq was extraordinary . I really appreciate the service they are providing to their clients.
Customer Service 5 ⭐️
Guidelines 5 ⭐️
Response rate 5 ⭐️
Listening and Communication 5 ⭐️
Thanks iCliniq, Keep up the Good work 💯
8 lipca 2023
Opinia niezależna
Odpowiedź od iCliniq
Wow! It sounds like you had a good time with us. Thanks for taking the time to share your feedback with us. It means so much when our best users share their experiences. I'm glad we were able to meet your expectations! We’d love to continue providing great service to awesome users like you. Thank you once again!
Quick response
29 czerwca 2023
Odpowiedź od iCliniq
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)
I got a thorough answer to my first…
I got a thorough answer to my first query, then I was able to reply with an additional question and received a reply to that. Anything further would’ve required another $49. There was a $1.47 foreign POS charge in my account so just beware that this is a foreign service. Otherwise the information was helpful and shed some light on issues I hasn’t considered before but will take to my PCP.
30 czerwca 2023
Odpowiedź od iCliniq
Thank you for your feedback. We're glad to hear that you found our service helpful and that we were able to provide you with thorough answers to your initial query as well as your additional question. We apologize for any confusion regarding the pricing structure. we have multiple products with different pricing plans. Please check the site or contact the support team to find which plan fits you best. We will make sure you provide a cost-effective solution.
Specialist point of view.
It is the specialist professional answer that made my experience great. This company is doing well because it helps a lot of patients who are anxious and confused that need to be guided professionally.
12 czerwca 2023
Odpowiedź od iCliniq
We are happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing iCliniq, we are so thankful for an outstanding user like you. We’d love to continue providing great service to awesome users like you. Thanks again!
I was upset and scared and wanted a…
I was upset and scared and wanted a second opinion from a doctor. i found this site . I asked my question here and within 24 hrs I i got a rply from doctor.
12 czerwca 2023
Odpowiedź od iCliniq
We're happy to see that you had a 5-Star experience at iCliniq. Thanks for your wonderful feedback and support. We’d love to continue providing great service to awesome users like you. Thanks again!
Doctors are quick to respond
11 czerwca 2023
Odpowiedź od iCliniq
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
Quick response
3 czerwca 2023
Odpowiedź od iCliniq
We are happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing iCliniq, we are so thankful for an outstanding user like you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.