I have been using Ibotta since when they started. It’s been a journey. I rate them excellent because they have grown and learnt from their mistakes and now have the most excellent customer support tea... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Mistakes happen with the app but I have never had a problem getting it corrected after 1 or 2 messages to Ibotta through the app. It can be frustrating when a submission is not credited the first... Zobacz więcej
Cash is added very quickly. However, using Ibotta is a lot more difficult than using Fetch. It's very time consuming looking through offers and checking for sizes. Fetch just picks everything up autom... Zobacz więcej
Ibotta sucks to say the least. If I could give less than 1 star I would—read of those accounts that have been deactivated when they try to withdraw. Never thought it would happen to me. Welp. Appar... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Get cash back. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in stores and online.
Dane kontaktowe
Denver, Stany Zjednoczone
- support@ibotta.com
- ibotta.com
Nie odpowiedziano na negatywne recenzje
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Inni użytkownicy przeglądali również
I have been using Ibotta since the start, now its great!
I have been using Ibotta since when they started. It’s been a journey. I rate them excellent because they have grown and learnt from their mistakes and now have the most excellent customer support team. So I am always sure ill be taken care of. And their process has improved so much that if I am following protocol, then I rarely need to contact support, if ever.
My “oops” was “their pleasure” to fix!
I had an issue with a receipt where I forgot to check the item I wanted a rebate on ahead of time. I reached out on the “help” portion of the Ibotta app and was told very quickly that it would be resolved. I know I should be more aware ahead of time but sometimes I get ahead of myself! They were kind and understanding AND able to undo my faux pas and gave me credit! They are the best shopping app out there!
I don't like your app
I don't like your app. You don't allow me to just upload receipts they have to be from specific places and it doesn't allow for smaller stores. You make it hard to get in to it and I don't give all my info yo anybody.
Mistakes happen !!!!!
Mistakes happen with the app but I have never had a problem getting it corrected after 1 or 2 messages to Ibotta through the app.
It can be frustrating when a submission is not credited the first time as it should be, but at least customer service is happy to fix it pretty quickly when you point out the mistake.
Great opportunity to make money I…
Great opportunity to make money I recommend anyone wanting to make some extra money to use this app
Quick & helpful
Ibotta team was immediately responsive and assisted me.
Fast Resolution
My concern was handled quickly and to my satisfaction through Chat. I was understood easily and with little elaboration.
Changed since last year
I’ve been using Ibotta for years! The site itself works well and the rebates are paid promptly. However, the dollar amounts of the rebates have fallen sharply over the last year. In a time of economic hardship, it’s really disappointing.
Cruzel is cool
The best part of having to request a missing Ibotta credit was that it landed in the lap of Cruzel, who promptly resolved the issue.
John and Ciera have wonderful customer…
John and Ciera have wonderful customer service skills!
John has helped me greatly!
Offers should be available automatically
Offers should be available without having to click on every single one. It is a royal pain to have to look through the list for every store one shops at and click an offer. Just make them all automatic if the item is purchased! Also don't take away offers that state you can use it for more than one after a person just purchased one. I used at offer for one item at one store and bought the same item at another store. The offer is still on the liquor store but not the King Soopers. It was there when I walked in to the store because I checked.
I really enjoy this site
I really enjoy this site. I have used this quite a bit especially in the laundry and health dept. I am using this as a little savings account for emergencies. It is very easy to use for non technological people.
Ibotta has the BEST customer service!
Ibotta has the BEST customer service!! They are always very helpful and quick to answer questions/concerns.
Today Gerald helped me and was very kind and knowledgeable.
THANKS IBOTTA!!!
Its nice to get notifications that you…
Its nice to get notifications that you got cash back
I absolutely love Ibotta
I absolutely love Ibotta. I have withdrawn atleast over $100 so far. Its easy to use too.
I was missing cash back from a loyalty…
I was missing cash back from a loyalty purchase. The "help request" was handled quickly. The associate was very efficient. Can't beat Ibotta!
sometimes it is easy to get everything…
sometimes it is easy to get everything figured out and sometimes it is not so easy. Stores are different. Thank you Ibotta for making this transaction easy.
When I had Missing cash back Ibotta was…
When I had Missing cash back Ibotta was really helpful in getting that to me.
Doświadczenie Trustpilot
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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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