Logo iBlue UK
Odwiedź tę stronę

iBlue UK Recenzje 14

•
Wynik TrustScore: 2 na 5

1,9

Automatyka
Napisz recenzjęOdwiedź tę stronę
Napisz recenzję

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Informacje dotyczące firmy

  1. Automatyka
  2. Instalator samochodowych systemów alarmowych

Napisane przez firmę

iBlue UK is now Tassa Verified and Sole distributor for UK and Ireland for all iBlue products our main ones are: iBlue Immobilizer is a small bluetooth device and as a TASSA registered supplier we are committed to upholding standards, protecting the consumer and driving down crime. Being a supplier is not just a job, it is a responsibility and an opportunity to help, advise and reassure our customers. Our installers are “DBS checked”, System trained and fully insured. All installations are supplied with QR fingerprint kits that are registered on the ISR database and linked to the Police national computer for the successful recovery of stolen parts. Once fitted by a Tassa registered installer, it is then controlled by your smartphone. iBlue Smart Gate is a Bluetooth controlled device once fitted to any motoriorised Gate, Door, Barrier, Fob Access and many more, Your then able you open them with your smartphone so no more losing your remotes or having to change the batteries again.

Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

14 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 1 z 5

Stay away from iBlue

Stay away from iBlue.eu (and probably .uk as well).

Had to pay for licences although devices purchased 7 years ago license free. After being threatened that devices would be blocked in their system and because I didn't want to get rid of the devices, I've decided to pay for the (discounted) licences.

After making payment I never received any licence or download link for the new (?) iBlue app. Also not a single reply anymore on my several emails where they replied very fast before purchasing the licences.

In the past they were reliable but looks like they aren't anymore.

2 marca 2025
Opinia niezależna
Logo iBlue UK

Odpowiedź od iBlue UK

As the former official distributor for iBlue devices in the UK through iBlue.uk, we feel it is important to respond publicly regarding the current situation surrounding iBlue.eu.

For several years we supported and supplied these devices to customers across the UK. At the time, we were required to purchase a minimum of 100 devices per month in order to remain an authorised distributor — a target that became unrealistic for many dealers.

Unfortunately, things began to decline when the iOS application was removed and ongoing technical issues were never properly resolved. This was extremely disappointing for us, especially as we had already invested heavily into the platform and were in discussions regarding potential partnerships within the Land Rover Defender market after achieving Tassa registration for the devices.

We also know many customers have experienced problems receiving licences, downloads, responses, or products after making payments directly to iBlue.eu. We completely understand the frustration and disappointment this has caused.

To all previous clients who supported us through iBlue.uk, we sincerely apologise that the situation ended this way for everyone involved. We always tried to provide honest support and professional service throughout our time as a distributor.

We can only speak from our own experience, but due to the issues encountered, we no longer have any affiliation with iBlue.eu and cannot recommend purchasing from them at this time.

— iBlue.uk

Oceniono na 1 z 5

SCAM!

I am extremely disappointed with my experience using the iBlue product. One of the biggest issues is that they removed the iPhone app, which has effectively made the product unusable for me. This is especially frustrating because the app was available when I made my purchase, and it was one of the main reasons I chose iBlue.

On top of that, they are now asking for payment just to use the product. It feels like I'm being forced to incur additional costs even though I already bought the device. I find it unfair that they are charging extra fees just to access basic functionalities.

I feel that iBlue did not live up to its promises, and the product has fallen far short of the experience and convenience I expected. If you are considering buying this product as an iPhone user, I strongly recommend that you thoroughly research the current situation beforehand, as you might end up feeling as disappointed as I am.

I hope the company addresses these issues soon and offers a solution to those who are affected by this situation.

If you want to adjust the wording or change the tone, just let me know!

25 lutego 2025
Opinia niezależna
Logo iBlue UK

Odpowiedź od iBlue UK

We completely understand your frustration and disappointment, and as the former official UK distributor through iBlue.uk, we want customers to know that we were unfortunately caught out by the situation as well.

For years we invested heavily into the iBlue platform, supported customers across the UK, and believed in the product. At one stage we were even required to purchase a minimum of 100 devices per month to remain an authorised distributor. We committed significant time, money, and effort into building the brand within the UK market.

Unfortunately, things began to decline when the iOS application was removed and technical issues were not properly addressed. This created major problems not only for customers, but also for dealers like ourselves who had built businesses around the platform.

We were extremely disappointed because we had already achieved Tassa registration for the devices and were actively preparing potential partnerships within the Land Rover Defender market. We genuinely believed the system had huge potential before the ongoing issues started.

Like many customers, we also experienced communication problems, unresolved support requests, and concerns regarding licences and product availability. This situation negatively affected both our business and our clients, and for that we sincerely apologise to anyone impacted.

Please understand that we no longer have any affiliation with iBlue.eu and cannot provide support for their current operations. We can only speak honestly from our own experience and advise customers to research carefully before making any purchases.

To all previous iBlue.uk customers — thank you for your support over the years, and we are truly sorry that this situation affected all of us.

— iBlue.uk

Oceniono na 1 z 5

SCAM!!!

SCAM!!!! DONT WORK APP!!!

3 lutego 2025
Opinia niezależna
Logo iBlue UK

Odpowiedź od iBlue UK

We completely understand your anger and frustration regarding the current iBlue situation.

As the former official UK distributor through iBlue.uk, we want customers to know that we were also caught out by what happened. We invested heavily into the platform, purchased large volumes of devices to maintain distributor status, supported customers across the UK, and genuinely believed in the product.

Unfortunately, after the iOS app was removed and ongoing technical/support issues were never properly resolved, the system became increasingly unreliable for both customers and dealers alike.

We have also seen multiple reports from customers stating they paid for licences, apps, or products and either received nothing or received no response afterwards. Sadly, this has damaged trust for everyone involved — including ourselves.

We no longer have any affiliation with iBlue.eu and cannot support or recommend their current services.

To all previous iBlue.uk customers, we sincerely apologise that this situation affected both our clients and our business. We always tried to provide honest support and professional service throughout our time as a distributor.

— iBlue.uk

Oceniono na 1 z 5

We have ways to make you pay....

Purchased Ibue product (smart garage opener) from offical seller at a cost of EUR269. Product no longer works. Iblue Support now tell me I have to buy a licence of £115 as my original licence has expired. There was no mention of having to purchase a licence when the original product was purchased - anyway why would it need a licence if it operates off bluetooth to/from my phone as there is no interaction with their cloud based server! A replacement item costs £100 + VAT and includes a life time warrently - which is cheaper than purchasing a new licence. Go figure.
DO NOT BUY IBLUE PRODUCTS.

10 maja 2024
Opinia niezależna
Logo iBlue UK

Odpowiedź od iBlue UK

We would like to clarify that iBlue.uk was the former UK distributor and is no longer affiliated with iBlue.eu or their current operations.

We understand there is a lot of frustration surrounding the current situation, and unfortunately we were also negatively affected after investing heavily into the platform, supporting customers across the UK, and building the brand over several years.

Many of the issues customers are now reporting — including app problems, licence disputes, communication issues, and support concerns — are the same reasons we distanced ourselves from the business.

We sincerely apologise to any former customers affected by what has happened and appreciate everyone who supported iBlue.uk during the years we operated as an official distributor.

— iBlue.uk

Oceniono na 1 z 5

I want to share my experience wiBlue - A Disastrous Experience of Lost Money and Unfulfilled Promisesith…

I want to share my experience with iBlue, a company that I strongly advise against doing business with. In my situation, not only did I pay for their services and never receive any purchase documents, but my money is gone with no services provided, and I couldn't get any support or contact person to address my concerns. Please be cautious and avoid making payments to this company, as they lack professionalism and reliability in their operations, and it seems that once they have your money, it may be gone for good.

27 września 2023
Opinia niezależna
Logo iBlue UK

Odpowiedź od iBlue UK

We are very sorry to hear about your experience and completely understand your frustration.

As the former UK distributor through iBlue.uk, we also experienced serious concerns towards the end regarding communication, support, licensing issues, and unresolved customer problems. Unfortunately, many of the complaints now being reported by customers are the same concerns that ultimately led us to distance ourselves entirely from iBlue.eu.

For clarification, iBlue.uk is no longer affiliated with iBlue.eu or their current operations.

During the years we operated as an official distributor, we always aimed to provide proper support and professional service to UK customers. Sadly, the situation changed significantly over time, affecting both customers and distributors alike.

We genuinely sympathise with anyone who has lost money, received no response, or been left without support, and we sincerely apologise to former customers who have been impacted by the current situation.

— iBlue.uk

Oceniono na 1 z 5

This company iblue.uk is not iblue.eu

This company iblue.uk is not iblue.eu

They are not selling official iblue products.

iblue.eu have deactivated my device (iBlue car immobilizer)

My only solution is to buy a new licence £79+vat

YOU HAVE BEEN WARNED

from the transcript of my conversation with iblue.eu

Unfortunately, iblue.uk is not our official reseller and has sold products without our permission. He bought them from us for testing.
In such cases, our system suspends the operation of the products due to the lack of a license.
There are 2 solutions for such a case. Purchasing a server license, thus making the product official. Or ordering a new product that comes with a lifetime license.

6 czerwca 2023
Opinia niezależna
Logo iBlue UK

Odpowiedź od iBlue UK

We would also like to address what appears to be misleading information being posted regarding iBlue.uk.

Based on our experience, we strongly believe some of these comments are being influenced directly by iBlue.eu in an attempt to distance themselves from the growing number of customer complaints regarding licences, missing products, app removals, and lack of support.

To be absolutely clear: iBlue.uk operated as an official UK distributor for years, supplying and supporting customers throughout the UK. We invested heavily into the brand, maintained dealer relationships, and worked extensively with the products before the situation deteriorated.

The statement claiming products were sold “without permission” is completely untrue from our experience and does not reflect the business relationship that existed during the years we operated.

Unfortunately, many customers are now reporting the same issues we ourselves experienced towards the end — including payments being taken without products, licences, or support being provided afterwards.

We can only advise customers to proceed with extreme caution when ordering directly from iBlue.eu. We no longer have any affiliation with them and cannot take responsibility for their current operations.

To all former customers of iBlue.uk, we sincerely apologise for the way this situation unfolded and appreciate the support you gave us over the years.

— iBlue.uk

Oceniono na 1 z 5

Never got it working in the end and…

Never got it working in the end and discovered that there was nobody that covers my area for installation. The UK provider seemed to be part time, evening one-man and his dog. Initial comms seemed good at first .....

1 lutego 2022
Opinia niezależna
Logo iBlue UK

Odpowiedź od iBlue UK

If you would of told us us instead of leaving it we would of found you someone to fit your device

Oceniono na 1 z 5

I'm still waiting for my Iblue

I'm still waiting for delivery of my n° 40116 order dated October 15th. Iblue informs me on November 20th the delivery at the beginning of December. It's now January 16th, no more news. What is certain is that the money is no longer in my account !

15 stycznia 2023
Opinia niezależna
Logo iBlue UK

Odpowiedź od iBlue UK

This is nothing to do with our company you orderd from. Iblue.eu the Europe Web site we only supply United Kingdom and Ireland please retract your review and speak to them

Oceniono na 5 z 5

Delivered Quickly

Delivered Quickly.
Installed in 40 minutes but had a small problem connecting to my wife's phone due to it not being updated to the latest software.
gives peace of mind now knowing that car thefts have increased by 28% in the Greater Manchester area.

5 kwietnia 2022
Opinia niezależna
Logo iBlue UK

Odpowiedź od iBlue UK

Thanks Alan it was a pleasure doing business with you all ok now We advised you to update your wifes phone.

Oceniono na 5 z 5

Great service! thanks!

Great immobilizer! Good customer service with prompt replies! Highly recommended

13 grudnia 2021
Logo iBlue UK

Odpowiedź od iBlue UK

Thank you for your kind feedback and support.

We’re really pleased to hear you were happy with both the immobiliser and the customer service provided. Throughout our years operating iBlue.uk, we always aimed to offer reliable products, honest advice, and fast support to every customer.

Your recommendation genuinely means a lot to us, and we truly appreciate you taking the time to leave a positive review.

— iBlue.uk

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej