I have been a customer of i2i for many years now and I can’t imagine going anywhere else. The customer care they offer is first class and their range of frames is superb.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After visiting many opticians around Glasgow looking for frames I liked, I found the Howard St branch of I2I with its huge selection of contemporary frames. There were quite a few different style fr... Zobacz więcej
From making an appointment online (very easy), to walking out the door after having my comprehensive eye examination, followed by the extremely helpful and attentive Mikey (Glasgow, Howard St bran... Zobacz więcej
Customer service at Glasgow store was outstanding , from initial call , to selection of frames to picking up my new glasses Suzanne was warm , professional and endlessly patient , as was her f... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly and professional staff
Friendly and professional staff. A warm welcome into store and a nice environment.
Fantastic experience from start to finish. Quality frames, lenses and service at great prices.
Fantastic experience from start to finish. A lovely store with an excellent choice of frames and lenses at very competitive prices. The staff are outstanding, highly knowledgeable, friendly and helpful when choosing frames, special mention to Mikey, David and Sarah, who took the time and care to ensure the right choice of frames, and positioning of my complex prescription. I’m delighted with all my glasses, which were ready to collect in about a week, and would highly recommend i2i. 10/10
Extremely helpful service as always - Best Opticians I have visited
Extremely helpful service as always. This is the third frame I have purchased from i2i. The staff go above and beyond every single time I am in store to make sure i get exactly what I am looking for.
Will be returning for my next frames!
Super efficient
Super efficient, friendly, knowledgeable and chatty staff.
Very professional
Very professional, friendly and reasonably priced optometrist. I can higly recommend these guys.
Excellent service
Excellent service. Eye check and choosing new glasses.
Friendly, helpful and not rushed. Tried lots of pairs of glasses. Photos taken to compare. Opinions offered when asked. Thank you!
Amazing told them I was worried too due…
Amazing told them I was worried too due to experience elsewhere. First time in 19 years going they were great. Highly recommend wish I could give more than 5 stars
Excellent service start to finish
As always staff very welcoming and friendly. Eye test very thorough with good explanation and feedback throughout. Choice of frames is excellent and clarity about different lenses that are individually suited are explained. All excellent - thank you.
Customer Focused!
Welcoming, friendly, supportive - and very professional (and honest!)
Unlike many optometrists they don't try to talk you into new spectacles you don't need.
Comprehensive test with excellent advice
Once again a highly comprehensive eye test using the latest equipment coupled with a thoughtful and valuable discussion of my eye issues and options.
Delighted
I recently visited i2i in Howard Street Glasgow when I was looking for new glasses. This is not the first time I have purchased a complete pair of glasses from this store and on both occasions I have been extremely satisfied. There are many places in Glasgow that offer similar services and the choice can be overwhelming. I have been to several opticians over the many, many years since childhood that I have been wearing glasses, but this is definitely one of the best. They have an amazing selection of frames both on the shop floor and behind the scenes (which they are happy to bring out and show you based on what they feel you would like and suit). Staff are friendly, helpful and make you feel genuinely valued as a customer. They give you an honest opinion on what suits you, and I have never felt rushed or pushed to make a decision on what is such a considered and important purchase. In the end, I actually bought a pair of glasses (Cutler & Gross) that I wouldn't have found or even considered elsewhere. I could not be happier with them and have had many compliments! I'd like to give a special mention to Mikey who helped me choose. His customer service, knowledge and helpfulness were outstanding. Will definitely purchase from this store again and would highly, highly recommend.
First time glasses wearer!
Five star friendly service from eye test to getting first set of glasses. Best selection of brands and frames! Wife is a customer also and always receive first class service.
Extremely happy customer.
All staff are always happy to help. Nothing is a problem to them. The selection of glasses is amazing. All in all a great experience going to this opticians.
I was very happy with the service I…
I was very happy with the service I received this morning. Staff were welcoming and Sarah (?) was helpful, patient and knowledgeable. Great job thanks.
Customer service is excellent and great…
Customer service is excellent and great stock of frames.
Disappointed
Disappointed , using the shop in Howard St for many years and purchased many pair of C&G frames and Varilux lenses. So got an eye test and they recommended a stronger lens ,no problem. So David informed me Varilux had a deal on second pair of lens are 50% off so I got the offer. So the bill was £610 for my 2 pair of C&G to replace lens which I enquired about price , was informed each pair had added £50 due to not purchasing new frames . But I purchased these frames and original lens from yourself ! Was explained to me every frame in the store has an added £50 incase lens is not purchased and vice versa if only lens . In the end they took £50 off as they couldn't find the purchase of the other frame, I was charged £50 so if I didn't enquire I would be down £100!
Great personal service
My wife and I have been using I2i for a few years now. We really appreciate the personal service and their great choice of quality frames. Happy to recommend
Professional Optometrist practiceOnce again excellent service from i2i.
Once again excellent service from i2i.
Had a worrying issue with my eye sight. Was seen at short notice and Steven gave me a comprehensive examination identifying the problem with treatment advice. This is a professionally managed Optometrist which I would highly recommend.
The most helpful opticians ever
The most helpful opticians ever. Really knew the stock and was able to advise on suitable style for me. Normally I try on every pair in the shop looking for something that’s right. She brought half a dozen of the most suitable and was honest about how they looked. Friendly and approachable as well as knowledgeable. We had a good laugh with her as well would really recommend.
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