Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amazing service. Excellent value for money. Was thinking I might need to dispose of my broken Shark, however discovered Huva. They were able to supply a replacement part for 50% less than Shark which... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Placed an order for a refurbished Shark handheld (Order #25036) back on 18 April and it has never been dispatched, let alone delivered. No proactive updates, no shipping confirmation, nothing. Un... Zobacz więcej

Oceniono na 5 z 5

Looked everywhere without success for a replacement part for my Shark vacuum cleaner. Most offered on eBay just looked too battered and bruised for serious consideration. Then I found Huva. The item... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Apart from the great prices the customer service here is absolutely fantastic. The team was so helpful in answering all my questions and made the whole process really easy. My refurbished hoover arriv... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odkurzaczami

Napisane przez firmę

Huva Limited is a UK specialist in professionally refurbished vacuums and parts. We restore popular Shark, Dyson and Numatic (Henry) models to a high standard—delivering big savings versus new without compromising performance.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

186 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(186)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 115

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Update successful

Just spoken to the owner and had a full update an reasons supplied. Based on comments and discussion, I am happy to give this man and business 5 stars. now to wait for the Shark to arrive.

29 września 2025
Opinia niezależna
Oceniono na 1 z 5

order hasn’t came

i ordered from huva.uk through wowcher.

there was no way to track my order.
i paid £20.00 for delivery on the monday, they said my order would come either before or on the 19th and it hasn’t. there’s no a single tracking number, no email to say it’s been dispatched, absolutely nothing,

i have sent them email to let them know i haven’t received my order and i would just like some form of update or proof it’s coming- even if it’s delayed. i’ve heard nothing back.

20 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

Hi Ell Dobson,

Thank you for your message, and I’m sorry to hear about the difficulties you’ve experienced.

We understand that you paid £20 for delivery through Wowcher, however, please note that delivery charges and arrangements are managed directly by Wowcher for orders placed on their platform.

On our own website, we offer free next-day delivery, but unfortunately, we have no control over Wowcher’s delivery processes or delivery charges.

We sincerely apologise for not getting back to you sooner and for the lack of clarity regarding your order status. This isn’t the level of service we aim to provide, and we’re actively working to improve our response times and customer support.

Kind regards,
Adam
Huva.UK

Oceniono na 1 z 5

I don't appreciate being ignored.

I don't appreciate being ignored after you accept my order & take my money. Thus far, I reckon I may have been scammed. Check out Direct Vacuum as they're a good company, who seem to know about Customer Service. I've requested a refund, from this shower, 3 or 4 times & have not heard back at all. No acknowledgement of my emails - this has been ongoing for over a week, having given them the opportunity to fulfill their side of the deal.

After all this time, I got a reply! Be still my beating heart. They now want order info... 'Billy Whizz' appears to be employed there.

20 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

We are very sorry to read your review and the experience you have described.

Please be assured that it is never our intention to ignore customers and we sincerely apologise if you felt this was the case. We understand how frustrating it must be when you feel your messages have not been acknowledged.

Customer service is very important to us and situations like this are certainly not the standard we aim to provide. If this matter has not already been resolved, please contact our support team again with your order details and we will make sure it is looked into as a priority.

Kind regards
Huva Customer Support Team

Oceniono na 5 z 5

Excellent and fast service

Excellent and fast service at a really good prices

2 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

Thank you for your kind words! We’re really glad you’re happy with your purchase and the service you received.

Oceniono na 5 z 5

The whole experience was good

The whole experience was good. Communication was good. The floorhead I bought is great and works well.

12 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

We really appreciate your review. It means a lot to us that you took the time to share your experience.

Oceniono na 5 z 5

Easy ordering and fast delivery

Easy ordering and fast delivery

10 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

Thanks for shopping with us — we’re delighted that you’re pleased with your order.

Oceniono na 5 z 5

Amazing product

Amazing product,communication and price. and super fast delivery..will definitely use again..thankyou

15 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

We’re so glad we could help. Thank you for taking the time to leave a review.

Oceniono na 5 z 5

Great Company.

Amazing service. Excellent value for money. Was thinking I might need to dispose of my broken Shark, however discovered Huva. They were able to supply a replacement part for 50% less than Shark which made it viable to repair rather than dispose. Will definitely check out Huva when I need to replace my current cleaner.

18 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

We truly value your support and trust. It’s fantastic to know you’re satisfied with your order.

Oceniono na 5 z 5

Great company

Ordered a part for my Shark i couldn't find anywhere in stock and came across this company. Ordered on their website and it was shipped and delivered very quickly.

4 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

We truly value your support and trust. It’s fantastic to know you’re satisfied with your order.

Oceniono na 5 z 5

Great service

Very good service, will use again.

12 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

We really appreciate your review. It means a lot to us that you took the time to share your experience.

Oceniono na 4 z 5

Spare Part For Shark Vacum

Ordered a spare part for my Shark Vacum, it was virtually a third of the price that Shark was asking for…

Only downside was instead of the advertised next day delivery it took over 5 days, but that’s a minor issue bearing in mind how much I saved….

12 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

We really appreciate your review. It means a lot to us that you took the time to share your experience.

Oceniono na 5 z 5

Absolutely fast service

Absolutely fast service, highly recommend after sales good as well

12 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

We really appreciate your review. It means a lot to us that you took the time to share your experience.

Oceniono na 5 z 5

Refurbished Dyson brush…

Delivery of my refurbished Dyson brush head was excellent. Shame I couldn't give excellent on the refurbishment. The brush roller was nearly as worn out as the one I was replacing. After speaking with customer service, a fully functioning replacement was sent. All happy.

10 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

Thanks for taking the time to share your thoughts. We value your honesty and will continue improving our service.

Oceniono na 5 z 5

Update

Update: I finally got what I ordered and am happy with my purchase, although my order took so long to be delivered it was actually Evri who were to blame for that as I do state in original post that it was with courier for 5 days! I have upped my rating due to the customer service who have been helpful and apologised for the mistake with my order. So thank you very much guys.
O.P: Took 5 days from the moment the courier received my order to deliver even though it was packed as next day delivery! Order was nowhere near the model I bought and paid for so still not got what I ordered. Customer service was good and is the only reason I haven’t dropped to 1 * rating.

6 września 2025
Opinia niezależna
Logo Huva

Odpowiedź od Huva

Thanks for taking the time to share your thoughts. We value your honesty and will continue improving our service.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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