i spent 66 dollars on a half ounce of purple haze and it took almost a week and a half to get here when i paid for priority shipping and once i smoked it i could feel a thing i honestly feel robbed es... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Red Lebanese Hash: Smooth, spicy, aromatic, grindable Black Hash: Harsher out of a bowl, super smooth out of a hash pipe w/ a hot wand. Customer Service: Satisfactory
Bottom line this is a great company. I did a lot of research before making a large purchas. Chose Hurcann no flashy gifs or cartoons professionally made webpage. My order was delayed inquired and they... Zobacz więcej
Reakcja na opinię
Superb Products, Superb Quality, Excellent Service. This is my third purchase and delivery is always on time, and the products are on a tier not seen in years. Don’t sleep on Hurcann! I’ve been taking... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Hurcann is a manufacturer and distributor of Hemp products, specializing in inhalable and cosmetic products.
Dane kontaktowe
58 Plaistow Road, Ste A15, 03865, Plaistow, Stany Zjednoczone
- support@hurcann.com
- hurcann.com
4,3
Doskonała
240 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The company is great shipping is fast…
The company is great shipping is fast the stuff is really good
1 czerwca 2024
Odpowiedź od Hurcann
Hi Marvin,
Thanks a million for your review! We're always trying to improve on our shipping times and overall product quality. We want to ensure that you're happy with each order. Looks like we hit the mark on this one! Thanks again!
Kind Regards,
Mike W
Hurcann Customer Support
Gustavo very nice Gentleman to deal with
Gustavo very nice Gentleman to deal with
12 października 2023
Odpowiedź od Hurcann
Hi Dale,
Thank you so much for your feedback. We're thrilled to hear that Gustavo was able to provide you with a great experience. Looking forward to your future orders!
Kind Regards,
Mike W
Hurcann Customer Support
Hashish rocks were mostly CBD only 20%…
Hashish rocks were mostly CBD only 20% THC. They were still relaxing as I have epilepsy and CBD is good 👍 Not stoney. Arrived in a few days.
13 kwietnia 2024
Opinia niezależna
Odpowiedź od Hurcann
Thanks Frederick. Cannabinoid profile is listed on each product page so the CBD-dominant rocks come through as advertised. Glad they delivered the relief you were looking for.
-Hurcann Team
Fast shipping an great service only…
Fast shipping an great service only thing bad I can say was the terps was a little strong but it was fire for the price an as always excellent service
6 kwietnia 2024
Odpowiedź od Hurcann
Thanks Charles. Strong terps come with the territory on the high-end stuff. Glad it landed and that the service held up.
-Hurcann Team
Odpowiedź od Hurcann
Thanks Hunter, glad it landed.
-Hurcann Team
Good communication
They were out 1 product substitutions was made through communication.
8 lutego 2024
Odpowiedź od Hurcann
Thanks Kevin. We'll always reach out before substituting anything so the customer gets to call the shot. Glad it worked out.
-Hurcann Team
Ice caps are not as pictured looks like poop
Worst experience every not watching was pictured
16 stycznia 2024
Odpowiedź od Hurcann
Hi Jimmy, thanks for the feedback. Ice caps are a small-batch hash product and natural variation in appearance is part of the work. Our product photography is a representative reference, not a guarantee of identical look. If there was a specific quality issue with what arrived, please reach out to customer service so we can review the order.
-Hurcann Team
Odpowiedź od Hurcann
Thanks Saleem, glad it landed quick.
-Hurcann Team
Chill dude, everything's gonna be alright
Update 11/22: I received an email from the owner of the company and he was very apologetic that there was an oddball glitch in regards to shipping my order. He said he would refund my money and he did quickly, impressive. He explained this to me in a real letter not a form letter or a two sentence email. In addition, he said he will send my order out to me for free for the hassle! I was wrong to leave a mean spirited review, and I am updating it to five stars, for customer service alone. I will definitely order from Hurcann again, they have my full confidence! Granted, I'll update this later if the herbs smell like dirty socks or hot garbage or my ex girlfriend's breath.
-Ordered Nov. 9 and haven't received it nor has the package actually gone out yet according to stamps.com (Nov. 20.) Ordered from another company five days later and I have received it and have nearly consumed all the consumables already.
First time ordering here and it will be my last time-
8 listopada 2023
Odpowiedź od Hurcann
Thank you for bringing this matter to our attention, and I sincerely apologize for the delay with your order. We understand how frustrating it must be to experience such delays, and we appreciate your patience over the past couple of weeks.
Upon investigating your order, we have identified a delay in processing that was beyond our usual standards. Your order was marked as picked up by USPS several days ago, but the order was never actually picked up. Both our system and USPS sent a confirmation of pickup. The reality is that this oversight caused a huge delay in your order. This is far from the standards and expectations we set. We pride ourselves in providing quality products with efficient service.
As I am also a consumer like you, I can completely understand how frustrated you may feel when the excitement of your order turns into negative feelings. I really feel what you are saying and I cannot express how sorry I am for this situation.
We are always trying our best to provide great service and continuously improve our products and processes for you. As a result of this situation, we will be installing a system where an individual will be solely responsible for order deliverability. This means we will not only track the orders in our system more closely, but we will also personally follow up during each order so you can feel more assured of the shipment.
While I understand that this does not change the outcome of your order delay, I hope you will understand that we do sincerely care about your satisfaction. The changes we will make will hopefully prevent this type of situation from ever happening again.
As a token of our apology, I would still like to ship your order for free. Your satisfaction is our top priority, and we want to make things right for you.
Once again, I apologize for the inconvenience this has caused, and I truly appreciate any understanding you can spare us for this mistake. If there's anything else I can do to assist you, please do not hesitate to contact me directly.
Odpowiedź od Hurcann
Hi Nick,
Thank you so much for your feedback! This is what we strive for!!
I appreciate the product as well as the…
I appreciate the product as well as the complimentary raw rolling papers.
25 maja 2023
Odpowiedź od Hurcann
Thank you for your review! I'm glad we could help complete your smoking experience
I'm still waiting and I did get a call…
I'm still waiting and I did get a call from a restricted number checking if I would answer "is this doug?" Then hung up.
26 maja 2023
Odpowiedź od Hurcann
Hi Jack,
I apologize for any miscommunication. You can always reach us directly at (305) 703-0315
Excellent Quality and Trustworthy
12 maja 2023
Odpowiedź od Hurcann
Hi Tan,
Thank you for your feedback! It means a lot that you had a great experience!
Your products are great
Your products are great. Fast easy to order and great chat service. Special thanks to Mike for the help.
29 marca 2023
Odpowiedź od Hurcann
Hi Jane,
Thank you for your feedback! We're always here to help if you have any questions!
Very harsh and not strong at all
Very harsh and not strong at all. Hhc flower was ok, I did get a great deal.
21 marca 2023
Odpowiedź od Hurcann
Hi Rick,
Thank you for your honest feedback. I am sorry to hear that your experience with our flower was not a good one. We strive to provide a high value to our customers each time they place an order. It sounds like we missed that mark on this one. Please contact us at orders@hurcann.com at your convenience - we would like to make this situation better for you.
simple to order and quick shipping.
21 lutego 2023
Odpowiedź od Hurcann
Hi Jeff,
We're glad to hear we could make your Cannabis buying experience easy!
Odpowiedź od Hurcann
Hello,
Thank you for your feedback! On the positive side, we are glad to hear you liked the product overall!
Awesome product and service.
Product arrived very quickly with great packaging. Was kept informed every step of the way. Super great product. Highly recommend them.
6 grudnia 2022
Opinia niezależna
Odpowiedź od Hurcann
Hi Nico,
Thanks for the recommendation! We are really thrilled you had a great experience! That's our goal every time.
Best and fastest service ever
Best and fastest service ever! I even was contacted from them.
Great quality!!
7 września 2022
Odpowiedź od Hurcann
Hi Jennifer,
We love to hear it! Our goal is to always make your experience personal.
Great service
Great service, very helpful. Website very informative, easy to order and shipping was prompt
10 czerwca 2022
Odpowiedź od Hurcann
Hi Michelle,
Thank you for your feedback! We try our best to ship your order asap, so you can begin enjoying :)
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