The whole customer journey of selecting products, the VIP package was seamless and smooth. The products on offers are amazing. I got an amazing shampoo and a phenomenal beard wash.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I found these guys through Instagram...and boy am I happy I did.As a self-confessed scent junkie, their range of niche fragrances is intriguing and affordable and gives the big boys a run for their mo... Zobacz więcej
Reakcja na opinię
Great to discover a place that has such a good selection of products. I ordered three items and very pleased with all of them. Only shame, which cannot be avoided, was all three items delivered separa... Zobacz więcej
Reakcja na opinię
Very prompt service. Excellent customer care when queried a missing freed gift. I got an email back the same day and free gift arrived within the week. Kind, honest and friendly service so sadly... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z produktami dla zdrowia i urody
- również w kategorii:
- Perfumeria
- Platforma sprzedażowa online
- Sklep z kosmetykami
- Sklep z produktami do włosów
Napisane przez firmę
Humanery.com and it's marketplace is now closed and no longer accepting new orders.
Dane kontaktowe
5 Merchant Square, W2 1AY, London, Zjednoczone Królestwo
- 020 4525 6840
- helpme@humanery.com
- humanery.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great selection of products
Great selection of products. Well packed and delivered on time.

Odpowiedź od Humanery
Great customer service!
Although had a slight issue with part of my order not being available, I have to say the team at Humanery were brilliant at resolving.
Libby has been a huge help. The items arrived and are fantastic, I wouldn’t hesitate in using them again. Can’t recommend enough.

Odpowiedź od Humanery
Excellent service and aftercare
Excellent service and aftercare.
After placing my first order, I was kindly greeted the following week with a free Skin care January package containing loads of great samples, completed with a hand written personal note.
Fantastic touch and would highly recommend.
Scott

Odpowiedź od Humanery
Great product but VERY slow delivery
Great product but VERY slow delivery. Waiting over a week is far too slow.

Odpowiedź od Humanery
Bought a Life Jacket set from Humanery…
Bought a Life Jacket set from Humanery that took a while to deliver. Contacted customer support who replied the same day and were proactive. Fortunately package turned up but was pleased with Libby’s help.
Good product at a good price.

Odpowiedź od Humanery
Wonderful company
Wonderful company, excellent customer service and great quality products.
10/10!

Odpowiedź od Humanery
Excellent customer service
Excellent customer service. One of my parcels got lost and I was trying for over a month to get an answer from the delivery company. I eventually contacted Humanery and they investigated immediately and sent me a replacement within 3 days.

Odpowiedź od Humanery
The professional manner from staff has…
The professional manner from staff has been outstanding. Although I had some issues recieving my order this was dealt with immediately. First class communication throughout.

Odpowiedź od Humanery
Humanery provides outstanding customer…
Humanery provides outstanding customer service.
Fast, efficient and very uncomplicated to deal with.
Can highly recommend Humanere.

Odpowiedź od Humanery
Excellent customer service and selling…
Excellent customer service and selling great products.
Worth every penny

Odpowiedź od Humanery
Amazing Service
Just been a Humanery client over last month or so and can say that the service they deliver is amazing from product advice to updating and changing orders (sorry yen about that) nothing is too much trouble and i really like the member scheme where earn points on each order. will be only be using Humanery for all my skincare products

Odpowiedź od Humanery
Good company, too much packaging.
Great website, swift delivery, and I like the ability to subscribe to make things cheaper. However… the amount of packaging for 1 bottle of shampoo was absolutely obscene. A cardboard box that was bigger than it needed to be, filled with polystyrene wotsits, and then the shampoo itself (which comes in a box) was wrapped in yet more packaging. It’s crazy.

Odpowiedź od Humanery
Heath eye serum
Recently purchase HEATH eye serum. It’s been a couple weeks since I’ve started using it and I’ve seen a noticeable difference. My eyes look brighter and feel lighter. This is my first time using a product such as this and so far it seems to be working great.

Odpowiedź od Humanery
Helpful and friendly customer care.
Wrong item was received. Initially no response via email, however, when this was highlighted to customer services this was dealt with very quickly and a refund issued. Very friendly and personal customer care who explained the issue clearly. Thank you.

Odpowiedź od Humanery
Excellent products ( my husband's…
Excellent products ( my husband's favourites) BUT I've given less stars purely because of the delivery presentation. This was supposed to be a secret Christmas gift for my husband and the surprise was totally ruined purely because he accepted the delivery at the door and the box was sealed with "men u" printed tape ! Such a give away of the contents.
You spoilt the surprise guys !

Odpowiedź od Humanery
Shocking product & service
Shocking product. Marketed as a quality Patchouli Cologne but actually a very cheap weak scent.
I messaged requesting a refund to be told they don't accept refunds on opened goods that can't be resold. Don't sell colognes if that's the case. How else do you establish the quality of product as described and marketed if you can't open and test.
Shocked at product and More shocked by company response and takes 2-3 days to respond to emails. I've wasted £95 on this product.
Also still receiving marketing emails despite unsubscribing however they fail to respond to emails about my complaint.
Great Comms
Great comms, prompt delivery and a nice freebie sent afterwards to say thanks for joining. Excellent service !

Odpowiedź od Humanery
Great customer service from Humanery
Thank you Humanery for your speedy service and the way you reward loyal customers. Really enjoying your great skincare products.

Odpowiedź od Humanery
Good customer service from Libby
Have used Humanery a few times now. For a young company the website is slick and has great descriptions.
Their customer service is also top notch and shows they care about customer experience. I had some issues with the delivery of items due to Royal Mail strikes. Royal Mail ended up losing a few items, their customer rep Libby has been really helpful in trying to resolve issues and they went as far as hand delivering items to make sure I got it.
Highly recommended.

Odpowiedź od Humanery
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







