HEY Credit Union Recenzje 

236
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The clerk was very helpful – perhaps even eager – in wanting me to open an account. I definitely will, as a result of her pleasant encouragement.

Oceniono na 5 z 5

I would just like to place on record my thanks for the Sterling service I have recieved from several members of the HEY CU team while securing a loan. Firstly from Becca 26.02.26. Then Mia yest... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Never had a bad experience, used credit union numerous times, application has always been straight forward and the school uniform loans are a life saver! Used them for my cb loan and the school unifo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've consistently had positive outcomes with this credit union, having relied on their services multiple times. The application process is always simple, and their school uniform loans are incredibly... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Spółdzielnia kredytowa
  2. Alternatywne usługi finansowe
  3. Finansowanie samochodów
  4. Instytucja finansowa
  5. Agencja kredytowa
  6. Bank – konta oszczędnościowe

O HEY Credit Union

Napisane przez firmę

Established in 1999, we are the leading credit union for people in the UK’s Humber Region.

As a co-operative, we’re owned and controlled by our Member-customers. Everything we do is for their benefit.

Members enjoy simple saving and borrowing options to make the most of their money. Access is online, by phone or by visiting one of our community branches where our friendly team loves to help.

Our Services

If you live (employed or not) or work in the City of Hull, East Yorkshire, North or North-East Lincolnshire, or work for selected employers further afield, you are eligible to join.

Savings Accounts - We offer easy access accounts, a Christmas Saver that locks funds safely away for festive spends, and Junior saving for the special children in your life. All FSCS protected. Encouraging people to catch a savings habit is our passion. Also save-as-you-earn through our employer partners.

Affordable Loans – if you wish to borrow (from £100 to £20,000) on fair and responsible terms, think of us. Lending decisions are made by people, not computers. We carefully assess each applicant's situation, focus on affordability and tailor repayments sensibly. Unlike many lenders, our rates are capped by law.

Our Mission

We are here to help our members to afford their lives and support their financial well-being – not to make profit out of them.

All members have an equal say in how we operate and we work with a range of partner organisations to make a big social impact.




Be part of something special – join our “Credit Union family” today:

Visit Our Website


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

236 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(236)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
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Oceniono na 1 z 5

Goole branch always “unexpectedly…

Goole branch always “unexpectedly closed”, opening hour’s shrinking by the minute. When raised with manager Jo she so defensive and a bit snappy. Shame as is good to have a credit union in a town like Goole, just open it to public evry now and again. More money advice posts please on fb group too please, not just constant staff fundraising and bragging.

26 lipca 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

Thank you for your feedback. I am sorry about the unexpected branch closures. Just now our colleagues in Goole are going through really difficult times and have greatly appreciated the kindness, support and understanding shown to them by our Goole members. During the Covid period, it has not been possible for us to provide stand in cover from another branch, as we are trying to avoid inter-branch travel in order to keep everyone safe. Like all service organisations, we are anxious to provide a full member service across the Credit Union as soon as possible and can't wait for normal times to return. If you would like to contact me on 01482 778753 ext 100, I shall be pleased to discuss your feedback. John (CEO).

Oceniono na 5 z 5

I have previously had a home check loan…

I have previously had a home check loan which helped me out to improve my home and paid off early. Just been approved for another loan so that along with my savings can finish off my house. Found the whole experience of dealing with the credit union a pleasurable one and staff really helpful in helping me to achieve my goals. Many thanks

22 lipca 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

We really appreciate your kind words, David, and your loyalty as a CU Member over many years. Glad that we've been able to help you with your home improvements.

Oceniono na 5 z 5

Loan application

Applied for a loan , fast application & superb customer service , would highly recommend them.

21 lipca 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

Many thanks for your kind feedback, we really appreciate it.

Oceniono na 5 z 5

Searching for car finance

I had been searching round for car finance and found the rates a little high for a self employed person who did not want a large loan over £5,000 + and did not want to dip into my own money to much.
Then realised I could apply to the HEY Credit Union.
From start to finish they where very helpful and the money was in my bank account very quick.Plus i was saving from £40 to £95 a month by using HEY Credit Union and not other sharks so as they say it is best to shop around and save yourself ££££££'s

29 czerwca 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

We really appreciate you taking the time to tell us about your experience as a member, and it's great to know that we were able to save you so much money. Thank you Terry!

Oceniono na 5 z 5

Excellent

Excellent, fast service. Always keeping me in touch and can check my savings and statements at any given time.

29 czerwca 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

That is good to know, Emily. We are always pleased to hear that members like the service.

Oceniono na 5 z 5

From begining to end the whole process…

From begining to end the whole process was easy to do online, and very quick and easy to complete.
I would highly recommend useing HEY
When looking for a loan.Thank you to everyone who helped us...

29 czerwca 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

Thank you for your kind feedback, Ian, and so pleased that we were able to help.

Oceniono na 5 z 5

Couldn’t speak highly enough of Sarah…

Couldn’t speak highly enough of Sarah Hanson very professional and couldn’t do enough for me to make sure I had all the information I needed to make my application go as smoothly as possible. Thank you again

18 czerwca 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

Thank you for your kind words; we will pass on your comments to Sarah, they will be greatly appreciated.

Oceniono na 1 z 5

Disappointed

Was totally disappointed to be turned down for a loan after been successful on numerous occasions, been a very good customer and never missing a payment, also a very good savings customer over numerous years.

28 kwietnia 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

We're sorry that we couldn't help you on this occasion, Kevin, especially as you are one of our loyal members. Unfortunately, we are unable to discuss your personal details in public for data protection reasons, however you are welcome to call us on 01482 778753 when we will be able to explain our decision further. We do hope that you will stay with us as a member and will be happy to advise you of any changes you may be able to make that could allow you to apply successfully again in the future. Kind regards, John Smith (HEYCU Chief Executive)

Oceniono na 5 z 5

Excellent service

Excellent service. Very quick, and had a person to speak to. Very good.

17 marca 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

We really appreciate your kind feedback Donna. Glad we could help.

Oceniono na 5 z 5

Always fast and friendly service going…

Always fast and friendly service going above and beyond highly recommended. All of the staff are so helpful

3 marca 2021
Opinia niezależna
Logo HEY Credit Union

Odpowiedź od HEY Credit Union

Thank you Oonagh, it is very kind of you to say so. We love helping our members and are glad to have been able to help.

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