Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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3,3
14 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The casual matching outfit surprised me in a good way. I expected it to be easygoing, but it actually looked polished enough for brunch and errands. The fabric felt light, the fit was relaxed without looking oversized and shipping across the U.S. was a nice bonus.
The vacation style set was my first purchase from this store. I wanted something relaxed for warmer days but not too loud. The slightly silky finish gave it a nicer feel and it worked well for a casual weekend outing.
I have been emailing Hudson and Vale Canada about a women’s suit that I ordered that is too big for me wife and they are not responding to my concerns.
I would appreciate resolution to my concerns.
Odpowiedź od Hudson Vale
Hello Michael
We are sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the sizing of the suit and the lack of response to your messages. Your feedback about our customer service and handling of sizing and return concerns is important to us, and we take it seriously as we continue to improve our processes. Thank you for taking the time to share your experience with us.
I ordered a floaty matching set for a weekend trip and it was exactly the kind of outfit I needed. It was easy to wear and not too dressy. It packed well in my bag and looked nice with sandals.
Odpowiedź od Hudson Vale
Rhian
Thank you for sharing your positive experience with us. We are happy to hear that you are satisfied with the floaty matching set and that it was a comfortable and practical choice for your weekend trip. It is great to know that you liked its easy-to-wear style and versatility. Your feedback is highly appreciated and motivates us to continue improving our products and service.
BEWARE of fraud—they are based in China and sell terrible products. They sell one thing but deliver another, and if you want to return it, you have to pay customs duties and shipping costs for an item that was sent incorrectly due to the bad faith of these guys.
Odpowiedź od Hudson Vale
Hallo Larissa
We are sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the product received, the return process, and the communication surrounding your request. Your feedback about our products, customer service, and handling of return situations is important to us, and we take it seriously as we continue to improve our processes. Thank you for taking the time to share your experience with us.
The site felt easy to browse from the first visit. I ended up ordering a dress and a small lamp, which was not my original plan, but both looked close to the photos and the whole order felt smooth.
Odpowiedź od Hudson Vale
Ruby
Thank you for sharing your positive experience with us. We are delighted to hear that you found our website easy to browse and that your shopping experience was smooth from start to finish. It's wonderful to know that both the dress and the lamp closely matched the photos and met your expectations. We truly appreciate your feedback and look forward to serving you again in the future.
FRAUD ALERT!!! FAKE COMPANY, NO PRODUCTS, NO RETURN OF YOUR MONEY!!! THEY WILL STEAL YOUR MONEY!!! BUYER BEWARE!!!
Odpowiedź od Hudson Vale
Hello M M
We are sorry to hear that your experience did not meet your expectations. We understand your frustration regarding your order and the concerns you have raised. Your feedback about our service, communication, and order handling is important to us, and we will use it to review and improve our processes. Thank you for sharing your experience with us.
The wide leg outfit was my favorite from the package. It had a relaxed shape but still looked polished. I liked the length of the trousers and the top sat nicely without feeling too tight. I would only suggest checking sizing carefully, but my usual size worked fine.
Odpowiedź od Hudson Vale
Hello Presley
Thank you for your positive review. We are happy to hear that you enjoyed the wide leg outfit and that the fit, comfort, and style met your expectations. We appreciate your feedback regarding sizing and are glad that your usual size worked well for you. Thank you for sharing your experience with us, and we hope you continue to enjoy your purchase.
Clarity Glow (which now directs you to Hudson Vale website) sold me light fixtures listed as metal and crystal. They are made from plastic! I tried to return them to the California address they were shipped from but this company will only take them back if you ship to China which is more expensive than the product itself! The website mentions you are responsible for return costs but does not mention that you have to return to China. They know this is expensive and that you cannot afford to return it there. This is a scam. Avoid!
Odpowiedź od Hudson Vale
Hello Amber
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product description and the return process. Your feedback is important to us, and we will use it to review and improve our product information and customer service procedures. Thank you for taking the time to share your experience with us.
I was not shopping for anything specific at first. The store just had a nice mix of clothing, travel style pieces and home products, so I ended up ordering a set and a small home accessory. Checkout was quick, shipping was free and the order arrived in good shape. Pretty easy experience from start to finish.
Odpowiedź od Hudson Vale
Hello Wade
Thank you for your positive review. We are happy to hear that you enjoyed exploring our range of products and that your shopping experience was smooth from start to finish. We appreciate your feedback and hope you continue to enjoy your purchases.
The shimmer outfit looked a little bold online, but in person it felt more wearable than I expected. I wore it for dinner and got a few compliments. It is not something I would wear every week, but it definitely works for occasions when I want something different.
Odpowiedź od Hudson Vale
Hello Cora
Thank you for sharing your experience. We’re glad to hear that the shimmer outfit exceeded your expectations and that you enjoyed wearing it for a special occasion. It’s great to know that it added something different to your wardrobe. We appreciate your feedback and hope you enjoy your purchase.
I ordered a summer outfit set and liked how easy it was to wear. The drawstring bottoms were comfortable and the set looked better than throwing on random shorts and a tee.
Odpowiedź od Hudson Vale
Hello Weston
Thank you for your wonderful review. We’re delighted to hear that you found the summer outfit set comfortable and easy to wear, and that you enjoyed its stylish look. We hope you continue to enjoy it, and we look forward to serving you again in the future.
I have been messaging Hudson Vale to cancel my order. The shoe has not arrived and when I queried it There was a strange personal email address that came up on the info@huddonvsle address email and I questioned it. Since then Hudson Vale have ghosted me and I have not received the sandal. I asked to cancel my order and refund my money but no one is responding. I was m disputing this charge. Extremely disappointed as the first email i asked for advice on the sandal they responded immediately. Assuring me there’s a 30 day refund policy. Will never order from them again.
To date still no reply in spite of my numerous emails.
Here is my email to them:
Van: Angela Yee Loong
Datum: maandag, 6 juli
Onderwerp: Re: Jennifer orthopaedic sandal
Hello
Can you please give me a status update on this order. I was provided a tracking number but nothing is happening?
Also I am very concerned why there is a reply to: and this email comes up???
I would like an immediate response please.
Thank you
Angela
Here was their response:
Hi Angela,
Thank you for reaching out and we apologize for the inconvenience!
In order to look into your order status, could you please provide us with your order number? Once we have that, we will get back to you as soon as possible with an update.
Regarding the email concern, we are looking into this and apologize for any confusion this may have caused.
Best regards,
Hudson Vale
Ever since then they have just ghosted me!
Do not deal with this company.
Odpowiedź od Hudson Vale
Hello Ayl
We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the order status and communication. We take your feedback seriously and will review this matter internally to improve our customer service and response process. Thank you for sharing your experience with us.
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