HSL Chairs - Stockport Recenzje 

111
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Wynik TrustScore: 5 na 5

4,9

Meadow Industrial Estate, Water Street, Portwood, SK1 2BU Stockport, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered a recliner chair for my mum online as we needed a quick delivery due to her being discharged from hospital after breaking her hip. Communication from the team regarding delivery was excellent... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service,I was able to try all the chairs that I was interested in purchasing.We spent about two hours there.The salesman Philip was very helpful and explained all the workings of the chairs... Zobacz więcej

Oceniono na 5 z 5

The staff member Adam was very helpful without being pushy.He explained which suites came in which styles and colours and then let us look around the showroom on our own. Always aware if we seemed un... Zobacz więcej

Oceniono na 5 z 5

I was able to choose exactly what I wanted. There was no pressure. Jason carefully explained all the options to me. Nice friendly atmosphere . I'm very pleased with the service.


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O HSL Chairs - Stockport

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • Meadow Industrial Estate, Water Street, Portwood, SK1 2BU, Stockport, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

111 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(111)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
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Oceniono na 5 z 5

A cup of tea in a fabulous chair

The chairs we were shown were fabulous. However, it was the service that was really impressive. My elderly father was given a cup of tea and all the features of the chairs were expertly demonstrated. The assistant clearly had qualifications in the requirements for older people which provided plenty of reassurance.

22 czerwca 2026
Oceniono na 5 z 5

Great product knowledge

Great product knowledge, gave us plenty of information and time given to try out the different beds without feeling hurried. Loved the extra little details like the refreshments offered. The fact that HSL do their own deliveries is a huge plus for us ,having just been let down by another company who outsourced that final most important piece of the sales process.

18 czerwca 2026
Oceniono na 5 z 5

We went to the stockport HSL our sales…

We went to the stockport HSL on the 24th may 2026 sales man was Phil i told him what i wonted which was a double bed rise and fall with separate mattresses my husband wonted a medium strength I wont a soft one. He showed us the mattresses I picked mine and my husband picked he's. Phil offered us a cuppa tea which he made for us, then we picked the rest the colour of the headboard, the colour I wonted they only do for chair or settees but I picked a differant one no problem. Phil was very noligable about all the furniture . He was very nice knew all the answers to the questions I asked him. I certainly go again if I need recliner chairs there was no rushing you out like other furniture shops do. Thanks Phil.

24 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great service and great staff

We bought a reclining chair for my 92 year old Mum. Philip who attended to us was so professional and very knowledgeable and helpful.
He explained everything to us and was really patient. Mum is absolutely thrilled with her chair and it's definitely helping her.
This is a great company and we definitely recommend it. The delivery was efficient too.

4 czerwca 2026
Oceniono na 5 z 5

Adam was very kind

Adam was very kind, courteous to my elderly mum who was buying a bed.
He made the process very simple and straight forward.
The guys who collected the old bed were great too.
Great experience
Thank you.

1 czerwca 2026
Oceniono na 5 z 5

Excellent buying experience

Greeted at the door to show room,saw the chair I was interested in, guided by vicky and debs everything explained in plain English!ordered 17/05/26 delivered 21/05/26 chair is everything as quoted in sales catalog super buying experience!

17 maja 2026
Opinia niezależna
Oceniono na 5 z 5

You get what you pay for

The whole experience was excellent from help at Stockport’s showroom (Debs) who helped me find the right chair and understood my fears of leaving home in order to be there. Through updates on delivery to actual delivery by Alex & Asad who delivered on time, advised me in advance and then talked me through the controls.
Yes it’s expensive. Yes some of the extras may be unnecessary but to but British and buy quality I’m very pleased with the outcome

12 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Professional & personal service

We were met at the door by Jason, who welcomed us warmly to the showroom. He offered help, but encouraged us to browse as well. We started a conversation where we explained our needs and Jason was attentive and asked pertinent questions. He pointed us to what he believed would be the best fit but advised us to try several chairs & take our time as a 30 second sit wouldn't give a true picture of comfort. There was no pressure, and Jason was genuinely interested in guiding us to the right answer, even if it wasn't in their store. Highly recommend to anyone wanting a personal & professional service with high quality ergonomic chairs to try. We've ordered a chair & now await delivery.

26 kwietnia 2026
Oceniono na 5 z 5

Excellent!!

Excellent!!! Customer service from the team, as it was in2019. Nothing was to much trouble.A very good experience and a satisfying experience.

27 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Very Professional Service

From initial visit to store to purchase riser recliner chair to delivery, all staff have been extremely helpful and professional. Advice I was given in store regarding suitability and measurement of chair made for a very reassuring and comfortable experience. I was kept informed of process and delivery dates, and when chair arrived, I was informed of delivery times. Paul and Paul, who carried out installation, were very professional and went out of their way to make sure I was completely happy with my purchase.

24 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service -Stockport

I took my elderly parents into the Stockport branch of HSL and from the moment we entered the store we were made to feel very welcome by Adam the store manager.
After introducing himself, Adam got my parents and myself seated comfortably, explained the process he was going to be taking us through to ensure we got the right chairs for them both that met their needs and then he made us all a cup of tea/coffee and biscuits. Adam’s customer service was exceptional, and his manner and patience combined with the simple way he explained everything to my parents, without any pressure to buy was what convinced them to buy not only two top of the range chairs but also two new adjustable beds with the gold Hypnos mattresses.
Adam, and also his colleague are an absolute credit to your company and my parents left the store confident in their choices and full of praise for the service they received and the attention Adam afforded them. I must also add that we were all very impressed with the quality of the handmade furniture but it was the manner of Adam and his colleague which impressed us all the most.

27 marca 2026

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