I am a returning customer. So satisfied with my first purchase I decided that as my knees had got worse, making it much harder to get up from sitting, I would get an additional recliner/riser chair f... Zobacz więcej
Reakcja na opinię
9 Lower Northam Road, Hedge End Village, SO30 4FN Southampton, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I am a returning customer. So satisfied with my first purchase I decided that as my knees had got worse, making it much harder to get up from sitting, I would get an additional recliner/riser chair f... Zobacz więcej
Reakcja na opinię
Wellcoming going into store. Friendly team . Help us with our requirements. A very good shopping experience. Will recommend to others.
The lady who served us was very kind and knowledgeable. She showed us a range of seats after we had said what we were looking for and assessed which size would suit each of us. She was very patient as... Zobacz więcej
The gentleman who served my friend was polite and very helpful in making sure she made the right decision on which chair to choose. My friend is elderly, he brought us tea and coffee plus biscuits.... Zobacz więcej
Napisane przez firmę
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
Napisane przez firmę

All products are independently tested
9 Lower Northam Road, Hedge End Village, SO30 4FN, Southampton, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
2 lovely people brought chairs to my husband to try. They were kind, polite and considerate of his needs. The perfect chair for him is now on order
Very pleasant experience at showroom, chairs well demonstrated by Kim. Choice of fabrics was excellent.
Chair was delivered yesterday exactly as specified in the email and the half hour advice was very much appreciated ! Delighted with chair and very helpful deliverymen
Karen and valentine were excellent and very helpful with choices of recliners and riser chairs no pushy sales
The lady that helped us , Patricia was so very kind, helpful, resourceful. All of the staff are very resourceful. Nothing was too much trouble. My elderly parents were very impressed , even had a cup of tea.
The lady and gentleman that came to see me were so friendly and helpful I can't fault them at all. Explained everything and made sure the chair would fit.
Had a wonderful visit to HSL, was well looked after , we were helped by the manager Marie, she did not rush us and explained everything and showed us everything we were looking for.
My husband and I was impressed with the service and the products. We ended up buying a bed from HSL and have plans to visit the showroom again. We would recommend visiting on the service and the products available
Everyone in the shop were extremely friendly and helpful. I am very happy with my chair.
On my initial visit to the store I spoke to Ellie who was very helpful and provided a lot of information, when I returned to make my purchase I was served by Maria who was equally knowledgeable. Both staff were very friendly and made my visits very pleasant.
On 31st May I visited the Southampton HSL to look at rise and recline chairs. I was greeted warmly by Ellena who advised me on the range, and encouraged me to try for comfort and style. I finally made my selection over tea and biscuits.
Ellena was friendly and professional throughout this process. I have no hesitation in recommending Ellena to anyone wanting a personal service selecting a comfortable chair/sofa.
every one at hsl very help full from our visit to the shop to the delivery
We so appreciated the home visit as Jenny is housebound, and the careful consideration of her requirements. A chair was brought into her property and assembled and she was given time to sit in it to assess if it was what she really needed. She didn’t want to get out of the chair as she felt so comfortable!
As we were unable to visit the Showroom as the client is a wheelchair user they visited the Care Home and brought 2 riser/recliner chairs to try and also material samples to choose from
A very special experience from very friendly and knowledgeable staff
very helpful staff ,and, a good selection of materials to cover chairs...... And a nice cup of tea !
Kimmy was very helpful and knowledgeable. She went through all options and demonstrated the various chairs. At no stage was I pressured to buy, just lots of helpful advice in a personal manner. Like chatting with an old friend. She’s an asset to HSL and we were happy to buy not one but two chairs!
The sales gentleman was first class being very knowledgeable.
The chosen chair was expensive compared with other suppliers but nonetheless our choice
Called into Southampton for Outdoor Wear saw this chair.
😎
Funny World.
I went with my two 90 year old grandparents to buy a rise and recline chair. My grandparents, although lovely, are very fussy and have a thousand questions. They have had bad experiences at other shops and can get stressed easily. We had the most amazing sales woman named Ellena. She was absolutely amazing, very kind, very patient and knowledgeable. The other staff were also very friendly and helpful. The customer service was just excellent. I cannot thank you enough for making sure my grandparents felt their voice was heard and they were not rushed or pressured. We were given loads of time, tea and coffee and had all our questions answered. They have come away very happy with a wonderful new chair on the way.
Thank you so much, would recommend to anyone.
HSL have just delivered my beautiful new Stressless recljner chair, fitted to my size, in less than one week. Showroom staff at Hedge End were helpful and delivery was smooth and quicker than promised .
Brilliant experience - thank you HSL. Our chairs are lovely. The Service was brilliant. The experience with the delivery was the best we’ve ever had I think. Nothing was too much trouble a really good experience
Made to measure, very comfortable, easy to operate and delivered on time.
From a warm welcome at the door to a patient and informative demonstration of the chair we were interested in, Germaine, our Comfort Specialist excelled. We were given all the information we needed and sufficient time, under no sales pressure to decide on the right chair for our needs. Simply first class sales.
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