Numan and Paul kept us well informed and arrived a bit early. Very polite, efficient and helpful. Would highly recommend HSL from the very helpful showroom staff (no pressure to buy) right down to the... Zobacz więcej
Reakcja na opinię
255-259 Derby Road, NG9 3JA Nottingham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Numan and Paul kept us well informed and arrived a bit early. Very polite, efficient and helpful. Would highly recommend HSL from the very helpful showroom staff (no pressure to buy) right down to the... Zobacz więcej
Reakcja na opinię
We were met on arrival, discussed what we were looking for and shown some examples. The adviser then left us to look around after offering us tea or coffee, which came with biscuits We were there fo... Zobacz więcej
I went to HSL Nottingham , I was looking for a chair which gave me good back support and was of a good height. I was greeted by Emma who helped me find what I was looking for, showing me several style... Zobacz więcej
Very welcoming, very helpful, quickly understood my requirements and explained the options. Being sat in a very comfortable recliner helped with deciding the price was worth it - David did a great job... Zobacz więcej
Napisane przez firmę
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
Napisane przez firmę

All products are independently tested
255-259 Derby Road, NG9 3JA, Nottingham, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Throughout the process of looking and deciding which chairs and beds we wanted to buy the staff were most helpful in providing advice and giving us time to make up our minds. Excellent service and the experience from start to finish was completed to our entire satisfaction. Thank you. On delivery of our single electric beds (they are slightly longer than a standard single) we found that we had to go to a specialist outlet to acquire the duvets and bedding. In the end we selected a company called Victoria Linen who like HSL gave excellent service. As HSL do not sell bedding perhaps they should consider ‘partnering’ with a reputable company like themselves such as Victoria Linen in offering bedding at the HSL showrooms and websites. Just a thought!
Staff extremely helpful and clearly had my individual needs in mind. Nothing was too much trouble.
Fantastic customer service.
The staff were welcoming and helpful whilst in store. I was able to take home some larger samples to decide on colour and kept me up to date on the progress with the sofa.
Thank you :-)
Lovely ladies Sue, Sheunagh &Andrea very helpful and very patience answered all our questions. Could not of done anymore for us.
We were treated with courtesy, tried all size's of chair, weren't rushed in any way.it was a nice experiance as shops these days very often aren't. A big Thank You to all the staff and manager for making us feel welcome no pressure.
Placed a review when we ordered our furniture - excellent service. Our furniture was delivered yesterday. We had received an email to advise us of the time slot and then a phone call when delivery was within half a hour. Such care was taken and we are delighted with our purchase. We would strongly recommend HSL for their help, advice and service.
We visited the Nottingham Branch of HSL today to purchase two stressless recliners and what a lovely shopping experience we had. We were looked after by Andrea, who guided us through the steps required and we were even treated to coffee and biscuits. We could not fault the sales staff for their friendliness and expertise and we are now looking forward to receiving our chairs in due course. 10 out of 10 all round!
The whole experience from staff was extremely and helpful from start to finish. We are very happy with our sofa and chairs, they meet all our needs and then some. Thank u to all involved.
Went with my mum to look at furniture. Was met by David who was helpful, polite and very efficient. He talked my mum through the process, made sure she was happy with the style and fit before any purchase. Cannot recommend highly enough.
Outstanding service from beginning to end. The staff at the branch were helpful and friendly, and Gordon, who delivered and assembled my new bed, was excellent.
From Sue, the lady I dealt with at the Nottingham branch of HSL to the staff I spoke to at HSL head office to arrange delivery etc, to Danny and Stephen who delivered my sofas the service has been excellent. All the people I spoke to were courteous, informative and very friendly. I would absolutely recommend HSL anyone looking for new furniture.
Very accommodating staff and extremely knowledgeable. Took their time explaining as husband is profoundly deaf and uses British Sign Language so everything had to be explained visually and slowly by wife (me!). I had previously been to the store to advise a friend who was severely sighted and profoundly deaf about new chairs so already knew the basics of what I needed to know
Excellent delivery by Paul & Elliot.
I arrived at the Nottingham showroom not really sure what I wanted. A chair, of course, comfortable and supportive, but otherwise no real idea exactly what to look for. Gillian warmly greeted me and listened carefully to what I thought I wanted. The next hour or so saw me trying all sorts of chairs, having everything clearly and patiently explained. I wasn’t rushed. I enjoyed a lovely cup of tea whilst I tested another of the chairs. Eventually, I ordered a future proofed riser chair in a beautiful green fabric. I say future proofed as some of the features I do not need now but may well do in the future. Thank you Gillian. Today my chair arrived. It was delivered efficiently and carefully by Paul and Elliot. Paul talked me through the controls and general workings of the chair in a pleasant friendly way and answered my questions. Thank you Paul and Elliot. A good experience all round.
Paul & Elliot messaged to say they were 15mins away furniture placed in room as requested very polite furniture was all OK no problems scuff marks etc a pleasure to deal with hsl
The delivery team of Craig and Danny was very helpful friendly and knowledgeable and carried out their job with attention to detail. Service was swift and reliable and we were updated of time of arrival. Thank you.
Excellent service. Bringing the chairs to my father’s home was fantastic. Great product, my father is so pleased with his fireside chair. Delivery guys were helpful and efficient. All in all a very good experience.
Lovely kind service from the team at the Nottingham branch. They made sure Dad had the correct chair for his needs. We chose one with Express Delivery (3-5 days) as he needed it fairly quickly.
On the day of delivery we received a phone call to say they were on their way. Craig and Danny were fabulous, set everything up and explained everything to Dad. Really great service from start to finish, well done and thank you HSL.
We went into our nearest shop after receiving the brochure. The shop staff were welcoming and very knowledgeable about the products and talked us through our choices and options. They also gave us time and space, so we never felt pressured. I was pleased how positively the shop responded when I phoned a few days later to ask that a swatch be sent to us. They were keen to help without being pushy.
Ordering the furniture was straightforward and clearly explained.
We are now waiting on delivery so unable to review further.
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