HSL Chairs - Newcastle-upon-Tyne Recenzje 

172
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Wynik TrustScore: 5 na 5

4,9

Dutton Court, Chainbridge Road, NE21 5ST Newcastle-upon-Tyne, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Met at the door and directed to the correct area and left to browse until we were ready. Tried several different designs of chair, different fabrics and different motors. Suzanne told us of th... Zobacz więcej

Oceniono na 5 z 5

My Mam needed a new chair and Tim (HSL) was able to make recommendations that were honest, knowledgeable and extremely helpful. We didn't feel pressured in any way and were very pleased with the outc... Zobacz więcej

Oceniono na 5 z 5

Very friendly, helpful staff. Nothing was a bother to them. All staff members had plenty of patience and very happy to explain the different benefits of their products.

Oceniono na 5 z 5

My experience in the store with Amanda was very good the same as it was when I purchased a chair in 2024 with her help and understanding of what I needed. I don't receive delivery of my bed until ar... Zobacz więcej

Reakcja na opinię


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O HSL Chairs - Newcastle-upon-Tyne

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • Dutton Court, Chainbridge Road, NE21 5ST, Newcastle-upon-Tyne, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

172 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(172)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4411

Napisz recenzję
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Oceniono na 5 z 5

Two riser recliners and a 3 seated sofa…

Two riser recliners and a 3 seated sofa delivered and installed by Gordon and Shane today.
Arrived in early part of previously advised time slot and received telephone call/text when they were soon to arrive.
They were extremely careful in bringing parts into house and room.
Gordon was very helpful in showing me how chairs and sofa parts were assembled (for any future moving) and when furniture was completely assembled gave full demonstration of operation and battery charging.
Altogether excellent and efficient service ( from arriving to leaving some 30 mins).
Extremely pleased with quality of furniture and installation service.
Absolutely no hesitation in recommending.

20 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent personal service

We had a great experience at HSL Newcastle from Amanda. She was very attentive to our needs and we were not under any pressure whatsoever.
It took two visits for us to make our decision and came away very happy.

28 lutego 2026
Oceniono na 5 z 5

A very good experience

What made the experience great? Simply the staff. Amanda spent almost two hours with me as I tried to decide which pieces of furniture to choose. There was no pressure and in fact left me and my sister alone (with tea and biscuits) so we could discuss things quietly. Once I had decided she went though everything calmly and professionally to ensure I knew what I had ordered. Thank you for a very pleasant morning.

3 marca 2026
Opinia niezależna
Oceniono na 5 z 5

New Ercol sofa and chair delivered…

New Ercol sofa and chair delivered today. Craig and Jed did an fantastic job putting everything together… 2 professional, courtesy and helpful gentlemen. Thank you them and the staff at the HSL Newcastle store for making the whole experience stress free from sales to delivery.

27 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Purchased of a recliner chair

On arrival at the Newcastle store we where greeted by Alison in a very pleasant fashion and she asked us what exactly we where interested in....She explained the variety of chairs on display and invited us to browse and try at our leisure.We where offered tea and coffee during our visit on a number of times.
We found Alison to be very informative about all the chairs that we considered and her experience helped us choose our preferred chair.
We found the whole experience very relaxed and credit to Alison for her attitude to us as returning customers and a nice suprise of tea and biscuits to take home.
Alison also explained to us that our chair previously purchased 4 years ago which had developed a minor mechanical fault was still under guarantee.

22 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I needed a new rise and recliner chair

I needed a new rise and recliner chair, the lady who served me was very informative and got me to sit on different chairs to see if my feet touched the ground, I picked the one i wanted, and then I got phone call to say when my delivery was, Craig and Jed delivered they were very helpful, as they moved my furniture round, to place my chair

5 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

A relaxing experience

Had a very nice afternoon choosing a rise/recliner at the Blaydon store today with Amanda. Very professional and knowledgeable but friendly and relaxed. A wholly enjoyable experience.

5 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience

Excellent service from Amanda and her team at Blaydon.
Met with a warm welcome, all of the staff have great knowledge of their quality products and no pushy sale techniques.

Delivery by Craig and Jed was excellent too.
We were kept informed of delivery times on the day. Even received a call 30minutes before they arrived.
They treat our property with respect and even moved some furniture for us to make room for our beautiful Himolla Sinatra chair.
Thanks to all

4 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Friendly and staff

I visited the Newcastle store after trying out other brand Furniture stores. The difference was amazing, from being greeted at the door by “Amanda” to my eventual purchase.
Amanda was very friendly, helpful and most knowledgeable, first, taking time to ascertain my needs (primarily Back and Neck support) and then explaining and demonstrating th various opinions available. She then suggested my wife and I look around the store at the various models available whilst she organised some coffee and biscuits for us.
I eventually chose the “Aysgarth Grande” with the neck and lumbar support wit heat pad.
Overall, a very enlightening experience with absolutely no sales push.
Looking forward to the delivery of my new chair

8 stycznia 2026
Opinia niezależna

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