HSL Chairs - Newcastle-under-Lyme Recenzje 

144
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Wynik TrustScore: 5 na 5

4,9

196 Liverpool Road, ST5 9ED Newcastle-under-Lyme, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The sales assistant Julie was brilliant, she took her time with us trying out many styles of furniture to get the right fit, she made sure we got exactly what we needed

Oceniono na 5 z 5

Ordered a new suite. Attended to by John in store. Advised us on what best suited our needs and budget but he was in no way doing the "hard sell". Very unobtrusively helpfull and able to answer an... Zobacz więcej

Oceniono na 5 z 5

The chair arrived quicker than we expected. Alex and Dean were very helpful. Alex explained the controls very well. Very good service and good quality furniture. Highly recommended.

Oceniono na 5 z 5

Informed of early visit and contacted re time of delivery. Very helpful and kind delivery man Alex Shane. Chair placed in situ and extra arm covers put in place. Necessary paper work left.


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O HSL Chairs - Newcastle-under-Lyme

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • 196 Liverpool Road, ST5 9ED, Newcastle-under-Lyme, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

144 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(144)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
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Oceniono na 5 z 5

Ordered a new suite.


Ordered a new suite.
Attended to by John in store. Advised us on what best suited our needs and budget but he was in no way doing the "hard sell". Very unobtrusively helpfull and able to answer any questions that we had.
If the service for the rest of our purchase is this good, we'll be very happy indeed!

29 września 2026
Opinia niezależna
Oceniono na 4 z 5

John was very helpful and spent a long…

John was very helpful and spent a long time explaining the different aspects and benefits of the chairs.
It would be easier to give an overall opinion once my chair has been delivered and used for a while too. I am hoping to get long term health benefits from it.
Thank you

27 sierpnia 2026
Oceniono na 5 z 5

Excellent knowledge

Excellent knowledge and fabulous service from John at HSL Newcastle under Lyme especially when looking for a rise and recliner for my disabled son.

13 sierpnia 2026
Opinia niezależna
Oceniono na 4 z 5

Very good customer experience when…

Very good customer experience when choosing and buying recliner chairs from HSL .visited the showroom in Newcastle staffs twice before purchasing.Given good advice, plenty of time to ask questions and try all the options before we decided.No pressure really to buy .
Upon delivery recently of our new Burrows recliner chairs the white glove delivery service was very good.we were kept informed of delivery times and Numan and Karl were most helpful in moving existing furniture around and placing the nee chairs in situ.
So far very pleased with HSL and thr new recliner chairs and would recommend .

21 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

5* service and products

Lovely staff who couldn’t have been more helpful, their knowledge of the products was excellent and made the purchasing of the right chair easy and relaxing. The choice of fabrics, design and price were very good, so all in all no problem in giving them a very well deserved 5*.

15 sierpnia 2026
Oceniono na 5 z 5

Arrived

Arrived with my Sister who wanted to buy a chair and my daughter and 4 year old Grandson .As I entered I absolutely fell in love with a sofa and cuddle chair.The Staff were amazing very helpful and very friendly without the hard sell needless to say my sister purchased a great chair and l who had no intention of buying anything just had to order the sofa and chair All together a wonderful experience and my sister and I would highly recommend A special mention to Julie and Dawn who were exceptional sorting my order Thankyou

17 sierpnia 2026
Opinia niezależna

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