HSL Chairs - Maidstone Recenzje 

115
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Wynik TrustScore: 5 na 5

4,8

Farleigh Hill Retail Park, ME15 6RQ Maidstone, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Welcomed at the door, politely asked what were looking for, given sensible suggestions, offered tea and coffee, and then given time to browse - no chasing, no pressure. When seen moving between ju... Zobacz więcej

Oceniono na 5 z 5

From the moment the at home team visited us, we felt at ease. We went through options and decided on a riser-recliner and 3 seater sofa, then came choosing the colour - patience was the theme and th... Zobacz więcej

Oceniono na 5 z 5

I visited HSL at Farleigh Hill twice in the last month. Both times I spoke to Louise who was very helpful, patient and knowledgeable. She kept me informed every step of the way while trying to navigat... Zobacz więcej

Oceniono na 5 z 5

Excellent advice from Charlotte & Ken. Time taken to explain everything. So polite & helpful. I was really impressed!


Informacje dotyczące firmy

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  5. Producent mebli

O HSL Chairs - Maidstone

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • Farleigh Hill Retail Park, ME15 6RQ, Maidstone, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

115 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(115)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Perfect from start to finish

Charlotte and the team were all excellent front start to finish. Assisting us to find the perfect riser recliners.

Delivery was perfect and fabulous communications.

The delivery was on time and with great care to ensure everything was all set before leaving.

We would highly recommend.

26 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Maidestone branch of HSL… Superb Service

I visited the Maidestone branch of HSL with my elderly mum to look at riser/recliner armchairs.
We met Bethany the Client Consultant.
Beth was attentive, polite, knowledgeable and really put my mum at ease. The level of customer service was excellent.

8 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

From the day I ordered my settee and…

From the day I ordered my settee and chair from the Maidstone shop I have been very pleased with everything. It was delivered as they said within 6 - 8 weeks and was delivered today by Jason & Ashley, who I found to be very friendly and very efficient in putting my furniture together. I would definitely recommend them to my friends and family.

10 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

From start to finish all the team at…

From start to finish all the team at HSL Maidstone made our experience easy and enjoyable.

The knowledgeable team helped us to try various options and find the right chairs for us.

Fast delivery and installation with clear demonstration of the controls for the riser/recliner chairs before leaving us.

29 maja 2026
Oceniono na 5 z 5

For me it was the excellent customer…

For me it was the excellent customer care service I received. The calls I made were very professionally dealt with and it was such a joy to receive such exceptional service by everyone who helped me. Special thanks go to Charlotte and Grahame who came to my home so I could try the chair/s. They were so patient, calm and knowledgeable and never failed to cover all my queries and I am most grateful. Thank you. Jane

19 maja 2026
Oceniono na 5 z 5

First class in every way.

First class in every way.
Beth took time to understand our situation and did all she could to make sure our purchase suited our requirements. Looking forward to the chair arrival.

29 maja 2026
Opinia niezależna
Oceniono na 4 z 5

A very good home visit

Beth and Graham made a home visit to demonstrate a fireside chair. They were punctual, personable, knowledgeable and well prepared. I was put under no pressure to order (but did as the chair was so comfortable!).They left on time (I had another appointment) - and with a box of HSL biscuits.

5 maja 2026
Oceniono na 5 z 5

Great experience.

The people who came were very nice, with lots of information and brought sample chairs and fabrics. They were happy to answer as many questions as I had. And take as long as I needed. I didn't feel rushed or pushed in to anything.

29 kwietnia 2026
Oceniono na 5 z 5

We were greeted by Saffron

We were greeted by Saffron, and her warm and friendly greeting made us feel comfortable straight away.
The service she gave us was second to none. Helpful friendly and so so caring.
Also made us a lovely cup of tea.
Thankyou so much Saffron.

21 kwietnia 2026
Oceniono na 5 z 5

Excellent experience

There was a lot of parking right in front of the shop. I can't walk far, so that was a good start. The shop was light, airy and clean, well presented with a wide range of chairs to try out. Bethany was extremely helpful, kind and understanding. We weren't hurried and we're given refreshment. Purchased two chairs specific to my particular needs after trying multiple chairs. I can't praise them high enough.

11 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Bought a dual control bed and HSL kept us informed all the way through to delivery. The delivery men were extremely good and assembled the bed in the room of our choice. They took care to get everything right.

22 kwietnia 2026
Opinia niezależna

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