HSL Chairs - Lincoln Recenzje 

60
•
Wynik TrustScore: 5 na 5

4,8

150 Newark Road, LN5 8QJ Lincoln, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were so well looked after, all our questions answered and lots of valuable information given to us We didn’t feel rushed or pressured and were able to sit in lots of different chairs to see how... Zobacz więcej

Oceniono na 5 z 5

From being met at the door to saying goodbye to Andy his kindness, understanding and patience was exemplary. I was delighted with all the furniture available and very happy with the chair I have chose... Zobacz więcej

Oceniono na 5 z 5

Welcomed at the door, Andy was brilliant,took the time to make sure everything was what we needed.Great customer service

Oceniono na 5 z 5

Thoughtful and interested, Andy had my best interests at heart and helped me to choose the right chair with all of the attributes I need. He also went to great lengths to get a fabric sample for me to... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep meblowy
  2. również w kategorii:
  3. Dostawca sprzętu dla niepełnosprawnych
  4. Dostawca sprzętu dla osób z ograniczoną mobilnością
  5. Producent mebli

O HSL Chairs - Lincoln

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • 150 Newark Road, LN5 8QJ, Lincoln, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

60 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(60)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Last week a friend invited us to try…

Last week a friend invited us to try out his new Aysgarth armchairs from HSL as we are both in our 70s now and we find our current armchairs very uncomfortable. We were so impressed we called into the Lincoln showroom on Friday 24th and spent around 2 hours in the shop with the manager, Richard, discussing the wide range of models, fabrics and features. Nothing was too much trouble for Richard. We left with a brochure and some rough costings. After reviewing the suitable options we called back in on Monday 27th and saw Andy who was equally helpful and very amiable. Again we went through the pros and cons of 3 different styles of armchair we had shortlisted, Aysgarth, Ripley and Bramham. We eventually settled on the Aysgarth range, the same as our friends and now have two 4 motor riser / recliners on order and can't wait for delivery.

27 października 2025
Opinia niezależna
Oceniono na 5 z 5

What a delight the showroom experience…

What a delight the showroom experience was and then today after a little wait the chair arrived ,couldn't fault Damon and Carl first class service,friendly,quick,no mess,and made the experience complete with a full refresher on how the chair works

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Perfect chair, thoughtfully delivered

We had bought a chair earlier in the year, so we knew what we wanted. The salesman showed us how to activate the front castors on our first chair, which we hadn't been shown before. We ordered the second, manual, chair with confidence, and it looks and feels great.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Impressed

Purchased from the Lincoln shop. Extremely well looked after and no pressure selling. Delivered today by Paul and Jon. Handled with care and ensured that we knew how to work and look after the chair before they left.

22 września 2025
Opinia niezależna
Oceniono na 4 z 5

Ian & Paul were excellent in setting up…

Ian & Paul were excellent in setting up and fitting bed and chair, showing settings etc. HSL were excellent as well, just slow on delivery.

18 września 2025
Opinia niezależna
Logo HSL Chairs - Lincoln

Odpowiedź od HSL Chairs - Lincoln

Good Evening
Many thanks for taking the time to leave your review.
I am delighted to hear that the setup and fitting were excellent! I appreciate your vety valuable feedback and this will certainly be shared with our logistics and manufacturing teams to look at ways in which we may be able to address this in the future
Kind regards
Sharon Sanderson
Head of Customet Care

Oceniono na 5 z 5

Great from beginning to finish.

We had a lovely experience in HSL Lincoln showroom with Andy who spent a lot of time showing us all the fabrics and all the different type of chairs, before we selected the 2 chairs we ordered.
When the chairs were finished and the delivery date was arranged - it was delivered by Paul & Ian who spent time showing us the rise & recliner position and very helpful.

16 września 2025
Opinia niezależna
Oceniono na 5 z 5

Rise/recline chair @ Lincoln HSL

We visited HSL on two occasions to try chairs for my 93 year old mother. Rachel and the other staff could not have been more helpful, kind, patient and considerate of our situation. Rachel was knowledgeable about the various chairs and helped identify the most suitable design and size for Mum as well as helping match fabric that would work with her existing suite. The only downside is because of the particular choice of fabric we have to wait for the chair to arrive but look forward to that being asap. Thank you Rachel for your help in this process and how you related to Mum - we would recommend anyone to visit your store.

1 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service, knowledgeable staff and quality purchase

Travelled 40 minutes to visit the store in Lincoln and we werent disappointed! Richard was literally AMAZING from the moment we walked (and wheeled) in. We were looking for a riser/reclining chair for my Dad (a permanent wheelchair user ). Richard listened to my Dad as he explained what he wanted. He asked pertinent questions and then gave all assistance to my Dad to actually try a few chairs out. He took time, was friendly, helpful and made us all feel relaxed and not pressured at all. He found us the perfect chair, at the right price AND it was in stock so it was delivered a few days later. My Dad LOVES it and feels "special" every time he sits in it which is more than we hoped for. Richard is our hero and we can 110 per cent recommend HSL

8 lipca 2025
Oceniono na 5 z 5

My HSL chair buying experience

My HSL chair buying experience

The service and attention to detail when choosing my recliner/riser chair was second to non at HSL Newark Road, Lincoln.
I was met by Andrew who was polite, professional and most helpful in every way. He showed me several chairs, giving me the pro's and con's about each one as to the suitability for my needs. When this was decided, he took the measurements needed for my new chair.
We (my daughter was with me) then met Raechel who showed us endless alternatives for the coverings. She was so helpful and patient as I needed it to blend in with my 3 piece suite. Raechel was so friendly and understanding.
We were given 2 servings of tea and biscuits, it took that long but at no time were we rushed, only helped and guided to purchase the correct chair for me.
I highly recommend HSL at Newark Road Lincoln with Raechel and Andrew.

I have had my chair now for over 2 weeks and I am highly delighted with it.
I was kept up to date with the delivery process and the driver Alex telephoned me 30 minutes before he arrived as I was told he would. The tracking system was excellent.
Alex was assisting by Asad to bring the chair into my room and Alex fitted it together and took me through all the movements of the controller. He was very polite, friendly and professional. He only left when I
assured him I understood everything. Well done Alex and Asad, it was a pleasure to meet you both.

The whole experience from my visit with Raechel and Andrew to the delivery by Alex and Asad has been nothing but a pleasure.

Bought 21 March 2025 - Delivered 30 April 2025

21 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Our new HSL furniture

The sales staff at the Lincoln showroom were pleasant, informative and helpful. Our chairs and sofa were delivered within the specified timescale with the delivery men arranging the furniture as requested. We are very pleased with our purchase, the new furniture being both extremely comfortable and supportive.

12 marca 2025
Oceniono na 5 z 5

Just had 2 chairs and 2seat sofa…

Just had 2 chairs and 2seat sofa delivered by Carl and Lee, they rang 30 min before arival then when they arived they were very polite and professional, they explained everything and tidied up before they left, Excelent service.

27 marca 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej