HSL Chairs - Blackpool Recenzje 

56
•
Wynik TrustScore: 4.5 na 5

4,6

378 Talbot Road, FY3 7AT Blackpool, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great, friendly service at the Blackpool store, no pressure on time taken to select correct chair. Contact re delivery could not be faulted. Advised week before and reminded day before. Delivery tea... Zobacz więcej

Oceniono na 5 z 5

My partner and I visited the Blackpool store today and we were given a very friendly welcome by sales consultants Marion and Steve . After being offered tea or coffees we got down to business with... Zobacz więcej

Oceniono na 5 z 5

Went a little impulsively to Blackpool store where we were greeted and assisted by Marion. Overall a very pleasant experience and was surprised by the tardis like shop. Very friendly service, we were... Zobacz więcej

Oceniono na 5 z 5

Brilliant from the outset. Attentive but respectful in the shop- ensuring I was well informed about what the recommendations are for my height, weight and ability. Gorgeous materials available and n... Zobacz więcej


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O HSL Chairs - Blackpool

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • 378 Talbot Road, FY3 7AT, Blackpool, Zjednoczone Królestwo

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

56 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(56)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent HSL Service

My nearest HSL store is fairly local to me, so was easy to visit. Natasha provided excellent customer service, allowing me to try and experience the products I was interested in. On this occasion, I was looking for an adjustable bed.

I experienced all that they had to offer, giving me an the time I needed to make an informed decision. I made a successful purchase.

28 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

HSL 1st Class Experience

Just ordered a 2 seater sofa & grande chair in the Burrows relax range in volante ruby at HSL in Blackpool. Natasha took care of me whilst I made a decision on my purchase. She was very friendly, nothing was too much trouble. She certainly knew her stuff & answered any questions. A very knowledgeable young lady. Steve was also very helpful.I visited the store three times ordering on my third visit. Luckily Natasha found a large sample of material which I could bring home to peruse. I would highly recommend this store to anyone. We’ve had a sofa for 10 years so I know how good they are. Time for a change. 1st class service from Natasha & lots of superb furniture to choose from.

25 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Very positive

From the first visit to Blackpool HSL, I knew I had chosen the right company. Kim was amazing. She understood my physical problems & my need for a specific chair. This has arrived today, brought by 2 great gentlemen, Craig & Jed. I am absolutely delighted with the chair & am certain my chronic pain will be eased in the future. I also must mention Natasha at Blackpool. Another huge help.

8 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

British made quality products

British made quality products. Our current reclining chairs were bought in the Blackpool store and two replacements have now been ordered. The service provided by Steve was very pleasant, helpful and professional.

6 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Kim at the Blackpool branch.

Have not got the chairs yet but I felt that I had to give a great review to Kim from the Blackpool branch. What a lovely, helpful, friendly, knowledgeable, kind lady Kim is and all with a sense of humour thrown in. Kim went out of her way to make sure we got what was right for us. I wish there were more than one Kim in the retail trade.

21 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

A big thank you

A big thank you to Kim @ the Blackpool store today, we arrived early and was greeted with a smile and an open door.
Once inside asked if we’d like a drink, showed us to the chairs.
Nothing was too much trouble all questions answered and best of all didn’t feel pressured into purchasing anything, 2rise and reclining chairs ordered.
Many thanks and have a very merry Christmas

7 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Great Company to deal with.

The 2 gentlemen who delivered my recliner were great, very friendly and nice however part of my order was missing which has since been re-ordered but considering I paid for express delivery is very disappointing that I'm still waiting for these items weeks later. Also I'm not happy that when you've paid thousands of pounds for an item that you are again charged to have your old recliner taken away. HSL have chosen to pass this charge on to the customer which is wrong, it should be absorbed in their profits. Free removal of my old chairs, sofa's beds etc is a big consideration of where I choose to shop.
After my review above HSL contacted me to say they had asked for my missing items to delivered as quickly as possible which I have now received. The lovely gentleman who spoke to me also said they were going to refund me the £50 delivery fee for the inconvience I had suffered. I'm still not happy with the removal of old furniture but it's government regulations. I am very happy with how things were sorted out and will certainly use HSL again.

8 sierpnia 2025
Opinia niezależna
Logo HSL Chairs - Blackpool

Odpowiedź od HSL Chairs - Blackpool

*Update*
Goof afternoon Lynne.
Thank you for speaking with me this afternoon.
It was great to hear how delighted you are with your beautiful new chair. I will ensure that the missing items are with you asap.
Kind Regards,
Simon Watson
Customer Care Team Leader HSL Chairs

Good morning Lynne,
Thank you for your feedback.
I am sorry to hear about the missing items from your delivery.
If you are able to provide me with your order details I would like to look into this further for you.

Unfortunately, due to government changes to the legislation governing disposal of furniture, HSL, along with most other furniture retailers are now unable to offer a disposal service. We are able to sign-post our customers to a 3rd party registered disposal company, but they do charge for this service.
Kind Regards,
Simon Watson
Customer Care Team Leader HSL Chairs
simon.watson@hslchairs.com

Oceniono na 5 z 5

HSL delivery service

We were very satisfied with the delivery service from HSL chairs. The delivery team of Alex and Dean were excellent - telephoned ahead to let us know they were on their way, with an estimated time of arrival. Clean and efficient delivery of our new chair, they assembled it for us and took away any packaging.

11 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

A pleasure

The whole process of buying our chairs has been a pleasure; from our visit to the showroom in Blackpool to the lovely Carl and Damion who delivered the chairs this morning, so carefully I was not aware they were finished. I am sitting in my chair now, so comfortable - very happy customers

31 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

The delivery team of Carl P Damion both…

The delivery team of Carl P Damion both delivered our furniture with great thought and help for my two parents who are both in their nineties. The service to a very high standard and put my parents at ease.
Well done!! Many thanks. Jean and Brian

23 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Another purchase

Purchased chairs two years earlier and were very pleased with the service we received then. Our recent purchase was well prepared, very knowledgeable staff with good advice. Thank you.
Just awaiting our new sofa.

4 lipca 2025
Oceniono na 5 z 5

It was a pleasant experience

It was a pleasant experience, shopping at the HSL store in Blackpool.
The staff were very helpful, explaining the best kind of support for our needs, we didn't feel hurried.
We tried a few chairs out. We settled for leather, and the lady went through all the different colours with us.
We came away satisfied and are now awaiting delivery.

2 lipca 2025

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