We were delighted with our visit from Fiona today. She was knowledgeable about her product and very gave very useful practical advice. Her manner and approach was spot on. We did not feel rushed or... Zobacz więcej
Lokalizacja
Zmień lokalizację24 Glasgow Road, EH48 2AG Bathgate, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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We booked a home visit for my 90 yr old mum to select a riser recliner. Fiona and Riccardo (?) arrived right on time and proved extremely adept at setting up and dismantling the chairs. Fiona was very... Zobacz więcej
The staff were courteous and helpful. We viewed and tried out 3 chairs at home. There was a further selection available in the van if required. Nothing was too much trouble. Everything was fully expla... Zobacz więcej
From start to finish the service was excellent. Very friendly and professional. Fiona was outstanding with my dad My dad was delighted with the service and looking forward to receiving his ne... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Dostawca sprzętu dla niepełnosprawnych
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- Producent mebli
O HSL Chairs - Bathgate
Napisane przez firmę
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Napisane przez firmę

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Dane kontaktowe
24 Glasgow Road, EH48 2AG, Bathgate, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bathgate store well worth a visit.
I went to HSL in Bathgate with the intention of buying Stressless recliners and was not disappointed. I was greeted by Margaret, a very pleasant lady and during the time she described the various different styles, she was assisted by a Polish trainee, not sure of her name, who was also extremely helpfull.
Needless to say that I bought two chairs which my wife and I find very comfortable.
The staff were so helpful to ensure I …
The staff were so helpful to ensure I bought the chair suitable for me.
Professional and kind
Fiona was so good with my mum and made my mum feel at ease .
So professional and kind .
Friendly staff who put you at ease as…
Friendly staff who put you at ease as soon as you walk through the door. The quality of stock is vast have bought from HSL several times now and would again
Pleasant sales people with no hard sell…
Pleasant sales people with no hard sell but very helpful
Had problem with the Hamilton swivel…
Had problem with the Hamilton swivel recliner and was given a full credit note for a new Chair with out a problem carol in the Bathgate Showroom was very helpful in my picking out a new stressless recliner would definitely recommend this company excellent customer service
We have just ordered a sofa and chair…
We have just ordered a sofa and chair from the Bathgate store. Evelyn was fantastic, very knowledgeable and helpful. Looking forward to receiving our furniture.
Lovely staff and lovely sofas
We were well looked after at HSL Bathgate. The sales people were lovely. Friendly, caring, efficient and made the whole experience enjoyable. It is the best we have had when out buying any purchases, let alone major ones like a sofa. Their products are of best quality and we were taken through the ranges, along with coffee and biscuits and lively chat. So good, we bought two! Highly recommend them.
First class service
The ladies in the shop were very friendly and spent time with me trying out different styles of chairs, they were very knowledgeable and explained everything about their products simply
They also made sure I picked the correct chair for my needs and to top it all off gave me a great discount
All the best for 2026
Home visit by Fiona
Fiona was very professional and friendly, she explained in detail about the riser recliner chairs we were interested in. She had lots of fabric samples to choose from and there was no pressure to purchase. We had a home visit as we are not near a showroom and Andy the driver who brought the chairs in was very respectful of our property. Would highly recommend HSL and thank you again Fiona and Andy
Top class customer service
Tracy was very knowledgeable and gave us all the options when chosing our furniture. She was professional. We were very happy with the clear information given at all stages. Top class customer service.
Staff very courteous and helpful
Staff very courteous and helpful, took time to demonstrate products and allowed me time to test products.
Excellent Service
Grateful thanks to Fiona for the expertise and attention that she provided this afternoon at the Care Home in order to ensure that the most suitable chair was provided for an elderly gentleman who will enjoy much more comfort in the Aysgarth Grande chair.
Fiona was so good at explaining…
Fiona was so good at explaining everything
HSL Bathgate visit…
Lorna from Bathgate shop was very efficient and her knowledge of the products was excellent. She made it easy for me to decide after showing me several different sizes and styles
No hard sell
Polite
Polite, friendly, knowledgeable staff who arrived on time after confirming by phone that they were twenty minutes out. Carefully moved a d replaced furniture in order to demonstrate riser recliner.
Thank you for all the excellant advice…
Thank you for all the excellant advice and care shown to me this morning. Fiona was very professional and helpful, making sure I was comfortable and taught me how to use and care for my new chair. This is the third time I have purchased from HSL, each time I have enjoyed the experience.
Patient staff
Julie and Andy were so patient, went at my slow pace,
Everything was fully demonstrated and explained.
I was very happy with their visit.
Helpful and cheerful
Fiona arrived on time in the van as promised. She had all the relevant information on hand and told us all we needed to know in a cheerful and friendly way. She could not have been more helpful and we are now hoping for a delivery of our order as soon as possible,
Great support from Fiona
Great support from Fiona who took the time to explain the different options for chairs
Doświadczenie Trustpilot
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