HSL Chairs - Bath Recenzje 

97
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Wynik TrustScore: 4.5 na 5

4,7

Noads Corner, Upper Bloomfield Road, BA2 2RX Bath, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Welcome to an environment of no pressure selling , staff who know what they are talking about ,well laid out presentation of items , chairs and beds .A welcome coffee or tea and of course the odd bisc... Zobacz więcej

Oceniono na 5 z 5

Julie who served me was very helpful and polite. She explained about delivery when it would be and that it would be put together for me.

Oceniono na 5 z 5

Excellent showroom experience staff very helpful and knowledgeable. Very nice cup of tea given . Delivery timeline as promised. Product as per order no problems very pleased

Oceniono na 5 z 5

All the staff were brilliant. Everyone was kind and patient and friendly. We were offered something to drink, which was great because it was a very hot day. Tammy was so understands and understood e... Zobacz więcej


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  5. Producent mebli

O HSL Chairs - Bath

Napisane przez firmę

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Napisane przez firmę

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Dane kontaktowe

  • Noads Corner, Upper Bloomfield Road, BA2 2RX, Bath, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

97 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(97)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4398

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Welcome to an environment of no hassle .

Welcome to an environment of no pressure selling , staff who know what they are talking about ,well laid out presentation of items , chairs and beds .A welcome coffee or tea and of course the odd biscuit . I can’t fault the staff , so willing and helpful ,from the entrance to the exit . Well done H L S chairs .I am waiting for delivery ,there will be a later update .

8 września 2026
Oceniono na 5 z 5

Great experience

Julie P was amazing, so kind and patient. My mum-in-law wasn't looking forward to visiting the showroom, but Julie's knowledge, advice and the way she accommodated mum-in-law's additional needs made it a relaxed and easy experience. The range of chairs available to try was very good, and the information about the individual chairs, fabrics, pricing etc was clearly presented, with no pressure. Would highly recommend.

21 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I was immediately welcomed by Jenny and…

I was immediately welcomed by Jenny and felt relaxed and that I was in good hands.
She was extremely knowledgeable and attentive to my needs and answered all my questions fully without rushing or making me feel pressurised in any way.

10 sierpnia 2026
Oceniono na 5 z 5

An excellent experience and great chairs.…

The ladies at HSL Bath were extremely helpful with the selection of the chairs and processing the order. We were kept informed throughout and the chairs arrived 4 working days after being ordered, which due to our circumstances was greatly appreciated

25 lipca 2026
Oceniono na 5 z 5

Friendly reception

Friendly reception, clear explanation of how different aspects of the chairs will benefit me.
Gillian was very helpful and understanding of my physical needs and comfort

21 lipca 2026
Oceniono na 1 z 5

choose to purchase a chair from HSL as…

choose to purchase a chair from HSL as they had a showroom locally. Found a chair that was suitable and paid the price. However when the chair was delivered it was not the same height or width and was poorly made. The response of the "customer service" was almost dismissive but they did employ a different company to come out and they agreed the seat height was wrong. The company offered to "remake" the chair but we were not convinced they could provide what we needed. The only plus is they gave us a refund. When we showed photos of the chair to the local showroom staff they said it was "shoddy".

1 lipca 2026
Opinia niezależna
Logo HSL Chairs - Bath

Odpowiedź od HSL Chairs - Bath

Good afternoon Mr Sturman,
We appreciate you taking the time to share your experience with us. I am sorry to hear that the delivered chair did not meet your expectations in terms of height, width, and overall quality. I do understand your disappointment when the item you received differed significantly from what you chose.
This is certainly not the experience we expect for our customers.
I would like to look into your experience further if you would be kind enough to email me your order details.
Many thanks.
Simon
Customer Care Team Leader
simon.watson@hslchairs.com

Oceniono na 5 z 5

Excellent Service.

Personal attention given to us by your friendly shop assistant. We were never pressured. However, all questions were answered with professionalism and expert knowledge.

30 czerwca 2026

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