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H Potter Recenzje 

4929
•
Wynik TrustScore: 5 na 5

4,9

Dom i ogród
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I talked to a real person! I knew immediately I was talking to person that not only was knowledgeable of the products but gave me confidence that I was speaking with a representative of a honest busi... Zobacz więcej

Oceniono na 5 z 5

I have purchased many items from HPotter over the years. Table top tiki torches, hurricane lamps, and trellises. All are beautifully made and have lasted for years. This is a great company with well... Zobacz więcej

Oceniono na 5 z 5

We love our new planters. We wanted a tall, narrow shape and it was really hard to find. These are perfect. I love the way the top section lifts out so you can easily change out your plants, seasonall... Zobacz więcej

Oceniono na 5 z 5

The trellis I ordered came really quickly, and the quality was just as good as it looked in the photos -- very heavy duty with a super nice finish. The trellis went together as it should and it looks... Zobacz więcej

Informacje dotyczące firmy

  1. Dom i ogród

O H Potter

Napisane przez firmę

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At H Potter, we carry a large selection of outdoor decor including terrariums, lanterns, trellises, planters and window boxes! Shop our products today!.

Buy Terrariums
Buy Garden Planters
Warehouse Deals

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(4929)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 955

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 3 z 5

Terrible directions!

The trellis itself looks nice when finished but the instructions were terrible! worse than Ikea's. I didn't like that the pieces did not line up and the bolts supplied are not visually appealing. I can't recommend this with the high cost.

16 lipca 2026
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Odpowiedź od H Potter

Hi Darlene,

Thank you for the feedback—and I'm glad the trellis looks nice finished.

Your review actually helped us improve: the assembly instructions you received have since been updated with more detailed photos and steps, specifically because we heard similar feedback. The new instructions are much clearer.

Regarding the pieces not lining up: This is unusual and typically happens when bolts are tightened as you go during assembly. If bolts are snug before all pieces are in place, it can make final alignment difficult. The best approach is to hand-tighten bolts loosely first, get all pieces aligned and seated, then tighten fully. If you try it again with that method, the fit should be much better.

On the hardware: Our arbors are black powder-coated steel, and the hardware matches that black finish. If you expected a different color (like stainless steel), that's something we can look into for future options. If there's a color mismatch on your order, I'd like to know so we can see if there was a factory issue.

I'd appreciate the chance to help you get the best experience from your trellis. Feel free to reach out if you'd like to discuss further.

Best regards,
Jerry

Oceniono na 2 z 5

Look elsewhere

I feel like the order process was very deceiving and I feel like I given a choice. I might’ve had different feelings. The item my order took three months to get in and it was delayed multiple times. I was given a tracking number that said it should be there within two weeks and it was not. Very disappointed in my experience however they did get two stars because he had I bought turned out to be very nice.

17 lipca 2026
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Odpowiedź od H Potter

Hi Brian,

Thank you for taking the time to leave a review—and we're genuinely glad the item itself turned out to be nice.

I want to respectfully clarify a couple of points: Your order placed May 31st shipped July 17th and arrived July 19th, which is about 7 weeks total. I understand that felt longer than expected, but it wasn't three months. More importantly, this was a pre-order, and when you added it to your cart, you checked a box confirming you understood it was a pre-order with an estimated ship window (not a guaranteed date).

Ocean freight for our large garden décor is unpredictable—containers can be delayed at ports, held up during transit, or restocked. That's why we never give exact dates; we say "early," "mid," or "late" month so customers know what to expect. I know that doesn't eliminate frustration when delays happen, but it's part of how pre-orders work in this industry.

Regarding the tracking number showing 2 weeks: That estimate came from our carrier based on typical transit, but ocean freight isn't always typical. We try to set expectations upfront, but I hear that the communication could have been clearer during those weeks of waiting.

We value your business and the feedback. If there's anything we can do to make this right, please reach out directly.

Best regards,
Jerry
H Potter
Owner

Oceniono na 5 z 5

Quick delivery, excellent product I placed my order for delivery to CT on…

I placed my order for delivery to CT on a Thursday and received it on Monday! No shipping costs or tax. All included in the quoted price.
Beautiful piece, very well made. The bolts all lined up making assembly easy. It’s a well made heavy gorgeous piece.
The circular shape looks awesome against my white fence. I have two new wisteria waiting to climb it.

17 lipca 2026
Oceniono na 5 z 5

Honest along with quality

I was afraid I might not actually receive the trellis since it was not in their stock. They are honest and I did receive it a bit early. It is as stated a very sturdy trellis, packaged very nicely. Included a Thank you with a cell number to call if there were issues! Very pleased with my purchase.

25 czerwca 2026

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