Howards Motor Group Recenzje 1040

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Peugeot sales and service reception excellent. Very thoughtful and keen to help. Vehicle hand over not rushed and vehicle details carefully explained. Transfer of service plan handled with ca... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sam was excellent. I enquired about one of cars that had sold when I enquired. However Sam made the effort to call me back and find me another vehicle so I could have it on the same low fi... Zobacz więcej

Oceniono na 5 z 5

What an amazing experience buying a new car. Everything was smoothly done from helping me pick a car, setting up payments and taking a test drive. Started off by talking to Damon who we discussed wha... Zobacz więcej

Oceniono na 5 z 5

I was very impressed with your service assistant, James. He was exceptional courteous and efficient and very helpful. This is so unusual these days and needs to be acclaimed. If this is due to st... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dealer pojazdów mechanicznych

Informacje przekazane przez różne źródła zewnętrzne

At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.

About us

Napisane przez firmę

Howards Motor Group
At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
Were committed to our customers.
The current brands we work with are Peugeot, Citroen, DS, Nissan, Toyota, Kia, Hyundai, Honda and Lotus. This wide brand selection allows us to buy and sell over 7000 cars and commercial vehicles each year and ensure our stock is constantly updated to reflect new model releases and used car demands. Keeping our customers spoilt for choice!

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Dane kontaktowe


4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Oceniono na 5 z 5

Fantastic service

Fantastic service. They listen to what I'm looking for and pleasant to deal with. Steve is just the best!

8 czerwca 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Cathryn, we are so pleased that you had a good experience with us. Please feel free to reach out if there is anything else we can do for you.

Howards Hyundai WSM

Oceniono na 5 z 5

Hyundai staff very helpful

Howard's do seem to have the monopoly on car brands in Weston Super Mare. Saying that every show room we visited everyone was very helpful. We finally settled on a Hyundai and that was thanks to Stephen Newnham who was so informative, helpful and understanding. Nothing was too much trouble and he had a fantastic choice of biscuits!

6 czerwca 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Carol, thank you very much for taking the time to leave this review. We're so pleased to hear that your experience with us was a good one. Fell free to get in touch if there is anything else we can do for you.

Howards Hyundai WSM

Oceniono na 5 z 5

Very friendly and professional service…

Very friendly and professional service received from the moment we met Marcos Louca. He was very informative and explained everything in detail, he is a credit and asset to Howard’s. Thanks again for everything Will, Sue Quinn.

31 maja 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello, thank you so much for taking the time to leave this review. Please do get in touch if there is anything else we can help with.

Howards Peugeot WSM

Oceniono na 1 z 5

Avoid Howards Kia Taunton unless you…

Avoid Howards Kia Taunton unless you feel 5 months is an appropriate wait time for a warranty repair.
Not impressed with the standard of service, the parts delays or the reliability of the car. We won't be buying Kia again.

23 stycznia 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello, we're very sorry to hear that you have found you're experience to be unsatisfactory. We would like to try and resolve this for you. If possible, would you be able to provide some additional contact details to our Customer Care email address ( customercare@howardsgroup.co.uk ) So that we are better able to contact you on this.

Oceniono na 5 z 5

Used car purchase

Recently purchased a used car. The whole process was seamless thanks to John. A few niggles before pick up were sorted efficiently. The car did develop some problems a few days later which to their credit they sorted, even taking it to a main dealership at no expense to me. The whole team who didn't dodge my phone calls or palm me off (even out of hours) are a credit to the Howards dealership.

5 kwietnia 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Steve, thank you for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear of your positive experience with us! Kind regards, Howards UCC Taunton

Oceniono na 5 z 5

Had great experience

Had great experience. Thank you Stephen at weston super mare!

31 maja 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Caroline, thank you for your kind words! Kind regards, Howards Hyundai WSM

Oceniono na 5 z 5

Excellent service from Chris Cseri at…

Excellent service from Chris Cseri at the dealership. Excellent vehicle and support

30 maja 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello, thank you for taking the time to leave us a review. We really appreciate your positive feedback. Kind regards, Howards Honda Taunton

Oceniono na 5 z 5

Weston-super-Mare branch fantastic experience.

My wife and I were on holiday in cheddar and we had been searching for an electric vehicle to suit our needs, we have already had a couple of electric cars but wanted something more comfortable SUV like, after narrowing it down, we were looking for a Peugeot e3008, we went along to the Weston-super-Mare branch to see if we could at least have a sit in one, we met Matt Huxtable who opened up a demonstrator car for us and even let us have a drive in it, it was lovely and we wanted one, although we couldn’t afford the price of a brand-new one and they didn’t have one in their branch they located one for us, I said to Matt I don’t know how we’re gonna be able to buy this because we live in North Norfolk and he said don’t worry if it’s what you want. I’ll get it delivered to you. I can honestly say this is the best experience of buying a car we have ever had. Matt is an absolute gentleman and true to his word a week later the car was delivered to our driveway and our exchange was taken back. The car is fantastic. If any of the managers from Howards are reading this please thank Matt for his devotion and care.
Terry@Cheryl McDonald

16 maja 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Terry, we're so pleased to see that you have had a positive experience with us. Please feel free to reach out and contact us if there is anything else we can help with.

Howards Peugeot WSM

Oceniono na 5 z 5

Having the need to change my car after…

Having the need to change my car after 6 months I returned to Alisia at Suzuki for advice. She was very very helpful to me and was able to sort me another car. She is so professional in her approach both to myself and to the company. Thank you so much. Will see you when next change occurs. Alan Loveridge

14 maja 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Alan, thank you for taking the time to leave this review. Please feel free to reach out if there is anything else we can do for you.

Howards Suzuki WSM

Oceniono na 5 z 5

Trustworthy and safe, experienced and professional.

From start to finish, we were looked after through the whole process. Howard’s is somewhere I felt in safe and trusted hands regarding costs, features and, in particular, value for money. They were upfront about commissions and offered beneficial add-ons.

22 maja 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Roger, thank you for taking the time to leave this review. If there is anything else we can do for you for you. Please feel free to get in touch.

Howards UCC Taunton

Oceniono na 5 z 5

Excellent customer service

We have had Kia cars for a number of years and was unsure how things would be when Howards took over the dealership. What can I say, we went to the showroom yesterday and we always see Carl. What a great chap he is, he was very thorough and spent quite a lot of time with us sorting out what was best for us. Highly recommend Carl and Howard's including the service department too.

24 maja 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Yvonne, we're so pleased you had a good experience with us. Please let us know if there is anything else we can do for you.

Howards Kia Taunton

Oceniono na 5 z 5

Changing a vehicle

I would like to thank jess Smith for her professional approach and sorting out the right vehicle for us.
She even came in on her day off and met us at the Yeovil branch. I was happy with the way she dealt with the changeover and she made sure the vehicle was ready and everything was done as agreed.
I would definitely recommend Howard's group at Taunton.

4 maja 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Francis, thank you for taking the time to leave us a review. We really appreciate your kind comments about our team! Kind regards, Howards Peugeot Taunton

Oceniono na 5 z 5

A satisfactory outcome.

What made my experience with this group good was they actually listened to what I wanted from my next car , how much I was wanting to pay for it . The advisor was very helpful, professional, he took me through all the options I could choose from and what additional things that were available. He came up with the car that I purchased, went through all the things I needed to know, after having a test drive with my , son I knew this is the car for me. The sales person was Bradley Bailey , he was very informative about everything I needed to know, he was a good sales person,and I would say an asset to the company, When I collected my car car Bradley was on holiday, so I was looked after by Simon , he too was very helpful and took me through everything. All the staff there are very professional,polite, and make you feel important and valued, it made my experience with them very pleasant.

30 kwietnia 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Patricia, thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with our team, and we hope to see you again soon. Kind regards, Howards

Oceniono na 4 z 5

I visited Howard's KIA Weston to book a…

I visited Howard's KIA to book a service.
But unfortunately had to have many visits to the dealership due to miner problems that cropped up from this, also the expected help and attitude from the service reception team was not up to the normal standard,
But this has now been resolved by the service Manager.. thank you Howards

22 kwietnia 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hi Doug, thank you for taking the time to update your review, please let us know if there is anything additional we can do for you.
Howards Kia WSM

Oceniono na 5 z 5

Brilliant customer care

The team at Peugeot are absolutely fantastic especially Sam & Greg nothing was too much trouble. Cannot recommend these guys enough great customer service. Was so impressed my mum & aunty also bought cars from them and received the exact same high standard of customer care as I did. You're both a credit to the company!!!!

1 marca 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Sharon, thank you very much for taking the time to leave this review! Please feel free to reach out if there is anything else we can do for you!

Howards Peugeot WSM

Oceniono na 5 z 5

Excellent service all round.

Really good communication. Very clear about what's needed and costings, before you go ahead with work. Very efficient and thorough as always.
Thanks.

17 kwietnia 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hi Vicky, thanks for leaving this review! Please feel free to reach out if their is anything else we can do for you.

Howards Kia Taunton

Oceniono na 5 z 5

Elisha was friendly

Elisha was friendly, informative and polite. She made the part exchange and aftercare very easy. I found the transaction very uncomplicated and I would go back if I want to buy another car in the future.

3 kwietnia 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hi Leona, thank you very much for taking the time to leave this review! We're pleased to hear that you have had a good experience with us!

Howards Suzuki WSM

Oceniono na 5 z 5

Excelent customer service

Excelent customer service. The person who helped me was Sam! Always open to answer my questions, kind, and very friendly. I will back for sure

18 kwietnia 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hi Maria, thank you for taking the time to leave this review! We hope to see you again soon!

Howards Hyundai WSM

Oceniono na 5 z 5

Excellent service

Excellent service. Sam was so helpful and not at all pushy, very knowledgeable about the cars I was considering. I am really pleased with my purchase. Nice to know I can contact him with any questions if needed too. Many thanks.

10 kwietnia 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hi Lisa, thank you for taking the time to leave this review! We hope to see you again soon!

Howards Hyundai WSM

Oceniono na 5 z 5

Brilliant service from Steve

Brilliant service from Steve, we felt really looked after and he even chucked in a few unexpected extras and surprises for us. Really happy with the whole experience of purchasing a vehicle at Howard's.

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Matthew, we're so pleased to hear that you had such a good experience with us! Thank you for taking the time to leave this review!

Howards Hyundai WSM

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