Howards Motor Group Recenzje 

1064
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Adam at Howard’s Citroën in Weston‑super‑Mare absolutely nailed it. Seriously - knowledgeable, professional, and personable in a way that makes the whole experience feel effortless. He locked o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

These guys are proper old school, no hassle when viewing, any work needed was carried out without asking, finding that very rare now in the used car market. Spoke with Greg and he was great from s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was on holiday with my mum who has a motability car and we were worried about indications about the tyre pressure. We visited Howards Hyundai in Weston Super Mare and spoke with Stephen Newnham who... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really happy with the staff and service at Howards UCC. I bought a used car from Becky and the customer service was excellent. A few things needed looking at and they were sorted out swiftly and to a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dealer pojazdów mechanicznych

Napisane przez firmę

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Napisane przez firmę

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(1064)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 150

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Oceniono na 1 z 5

Bought a 2018 peaugeot 3008 sales…

Bought a 2018 peaugeot 3008 sales perfect but after collecting the car 2 days later rust starts to appear on the chrome door inserts so I reported this to howards of dorchester via the phone on 7.7.26 to the salesman took the car over for him to see on 8.7.26 he told me he would speak to his manager and get back to me the next day 9.7.26 never happened so I called him he told me he would get back to me by end of the day 10.07.26 now still no response from howards niw thinking of returning the car and getting a refund as after sales appears not to exist its been 4 days now since I first reported the appearance of rust just to be ignored

7 lipca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Dear Stephen, thank you for sharing your experience with us. I sincerely apologise for the rust issue on your Peugeot 3008 and for the lack of follow-up from our team at Howards Peugeot Dorchester. Your feedback is invaluable, and I assure you we are committed to providing reliable support and service; I will ask a Manger from site to contact you.

Oceniono na 5 z 5

Holiday dilemma

I was on holiday with my mum who has a motability car and we were worried about indications about the tyre pressure. We visited Howards Hyundai in Weston Super Mare and spoke with Stephen Newnham who without an appointment asked his staff to check , adjust and resolve the issue for us. We were very thankful that he helped out immediately and would highly recommend the dealership following service we received.

8 lipca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you, Sheryl, for your wonderful review! We're thrilled to hear that Stephen and our team provided you with such reliable support during your visit to Howards Hyundai WSM. Your kind words about our customer-centric service mean a lot to us, and we look forward to welcoming you back in the future!

Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️ Five Stars - No Hesitation


Adam at Howard’s Citroën in Weston‑super‑Mare absolutely nailed it. Seriously - knowledgeable, professional, and personable in a way that makes the whole experience feel effortless.

He locked onto exactly what I needed and delivered a car that hits every mark: comfort, style, and some brilliant add-on features I didn’t expect - all perfectly within my budget.

If you want someone who listens, delivers, and makes it feel exciting, Adam is the one to see.

8 lipca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you, Edward, for your wonderful feedback! We're thrilled to hear that Adam provided you with such a customer-centric experience, delivering a car that meets all your needs with comfort, style, and unexpected features. Your kind words will be shared with the team, and we look forward to supporting you again at Howards Citroen WSM in the future!

Oceniono na 5 z 5

Car for our Son

These guys are proper old school, no hassle when viewing, any work needed was carried out without asking, finding that very rare now in the used car market.
Spoke with Greg and he was great from start to finish, we are really impressed with the car.
A few days after buying I spoke with my mechanic about my experience and he repeated, they are spot on in there. I will be going back when its time to change our cars.
Thank you for making our sons first car buying a nice experience.

1 lipca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you, Robert, for your wonderful review! We're thrilled to hear that you found our service to be hassle-free and trustworthy, and that Greg provided you with great support throughout the process. We look forward to welcoming you back to Howards Hyundai Taunton when it's time to change your cars, and we're delighted to have made your son's first car buying experience a positive one!

Oceniono na 2 z 5

Terrible experience

My wife had the misfortune of buying a used top of the range 508 SW GT from Howard's Weston-super-Mare at the end of 2025 and from start to finish we have been so very disappointed,nothing has been straight forward from the lack of service provided by the salesman. Several faults that we identified and agreed to be addressed before taking ownership weren't done or were simply bodged. Also, when other issues we raised after the test drive, such as the start/stop not working, we were told "that's normal on these cars, after a long run it will start to work" nonsense, it needs a new battery! The remote boot opening didn't work when you place your foot under the bumper, when the car was returned to have this investigated, we were informed the sensor underneath the car had been damaged (it didn't work when we were shown around the car!) but they would try to get the fix authorised and get back to us, 6 weeks later and surprise surprise they haven't. Absolutely shocking service, over and over again we have been lied to. I feel it's also important to add that 6 months after taking ownership of this car the MOT was due, the car failing due to worn tyres, this was a £19,000 car ! There are loads more issues but I hope I have given you a fair appraisal of the service that we have suffered. Finally, the paint on one of the lower seals is already flaking off.....on a 19 plate car!

1 listopada 2025
Opinia niezależna
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Odpowiedź od Howards Motor Group

Wayne, I’m truly sorry to hear about your experience with the 508 SW GT. Your feedback regarding the service and the issues you faced is invaluable, and I appreciate you bringing these matters to our attention. We strive for customer-centric support and reliability, and I assure you we will address these concerns to improve our service quality. Please feel free to reach out directly so we can assist you further. Kind regards, Howards Peugeot WSM.

Oceniono na 5 z 5

Really happy with the staff and service…

Really happy with the staff and service at Howards UCC. I bought a used car from Becky and the customer service was excellent. A few things needed looking at and they were sorted out swiftly and to a great standard. I was able to use a courtesy car which was electric and automatic, two things I had not experienced before. Lauren at the service centre came with me whilst I got a feel for the car and was helpful and made me feel at ease. I would certainly recommend Howards UCC if you are looking gor a used car and great service

23 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Tania, Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with Howards UCC Yeovil.
It's great to know that Becky provided excellent customer service throughout your purchase, and that our team was able to resolve everything quickly and to a high standard. We're also pleased Lauren helped make your first experience driving an electric automatic courtesy car enjoyable and reassuring.
Your recommendation means a great deal to all of us. We hope you're enjoying your new car, Thank you for choosing Howards UCC!

Oceniono na 1 z 5

terrible service..ordered a new car and…

terrible service..ordered a new car and van , the car had a scratch and still isnt repaired and the van , which has been registered in my name still hasnt arrived..i was promised delivery over 2 months

24 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

David, I'm truly sorry to hear about your experience with our service. We strive for customer-centric support, and it's disappointing to learn that the car scratch remains unresolved and the van delivery has been delayed for over two months. Thank you for bringing this to our attention; I assure you we will address these issues promptly and improve our reliability. A manager from Howards Citroen Taunton will be in contact soon..

Oceniono na 5 z 5

Good afternoon.

Good afternoon.
I am writing to describe my recent experience I had of one of your employees whilst visiting Howards group Peugeot Dorchester.
My Peugeot 3008 hybrid GT line failed back in February when the battery had gone flat and after a few visits from the AA I was told this was a door locking sensor issue, and unfortunately the vehicle was taken into storage for almost four months.
I understand there was an issue with manufacturing parts for this particular fault.
I was supplied supplied with a hire vehicle from Mobiility as this vehicle is supplied through your mobility program as I am disabled and have severe mobility issues from an explosion in Afghanistan whilst in the military.
My experience of Peugeot up to this point if I'm particularly honest had not been great, as I had previously contacted Yeovil who told me they were too busy to fix it and to seek another branch, and when I asked for the contact details of the of another local branch, I got told to go Google it!
I did that, and then booked it in at Dorchester, after sometime was contacted by the service manager Josh brain, and to be fair from the off Josh was very honest and very apologetic about the length of time the vehicle had been with Peugeot, he was eloquent, extremely polite, very helpful and informative, his line of communication was exceptional and he regularly updated me on the progress of the repair.
On collection he had the vehicle cleaned and valeted and also booked a service via the mobility program which he personally collected and returned.
He is a credit to Howards and Peugeot and I have no qualms in recommending Howard's Peugeot to my friends due to his exceptional customer service and professionalism.
He is an absolute credit to your company.
Your sincerely
Chris

23 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you for sharing your experience, Chris. We're thrilled to hear that Josh provided you with exceptional customer service and support during your time with us. Your feedback highlights our commitment to honesty and reliability, and we appreciate your recommendation to others.

Oceniono na 5 z 5

Overall service

The overall service is second to none. Staff are, friendly, helpful, and professional. They worked around me for my service and MOT and software upgrade. The prices you pay are excellent value for money and totally recommend them.

14 maja 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Nicholas, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Hyundai Dorchester

Oceniono na 5 z 5

Thankyou to Kian Edwards of Howards Citroen, WSM

In March, I bought a new Citroen C3 from Howards at WSM from Kian Edwards. I just wanted to say a huge thank you to both Kian and all the Citroen staff who have looked after me. We are both so very pleased with the car, having now covered 1000 miles, and fully recommmend anyone thinking of changing vehicles to try out the new model Citroen C3, electric or 1.2 turbo.

20 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Rob, thank you for taking the time to leave us a review. We are really pleased to hear of your wonderful experience with our team! Kind regards, Howards Citroen WSM

Oceniono na 5 z 5

Howard's hyundai

Lyla was great from start to finish. Very personable, relaxed no hard sale. Found the car I was looking for, arranged same day test drive. Great service. Great after sales. Highly recommend.

29 maja 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Jayne, thank you for taking the time to leave us a review. Rrally appreciate your positive recommendation! Kind regards, Howards Hyundai WSM

Oceniono na 5 z 5

Excellent Service

If you have a Peugeot and you have any issues please use this garage as they are so helpful . I had an issue with my indicator and yes it took a while to recieve the part but that was not the garages fault. On the day they supplied me with a hire car and it was fixed promtly and effiently . Sean was so helpful and his customer service was excellent

10 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Hello Kim, thank you for taking the time to leave us a review. We are so pleased we were able to assist and appreciate your kind words about our team. We do hope to see you again soon. Kind regards, Howards Hyundai Dorchester

Oceniono na 5 z 5

Steve is a happy and kind very funny…

Steve is a happy and kind very funny and connected so well great salesmen what a wonderful man

14 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you, for your wonderful review! We're thrilled to hear that Steve's happy and kind nature, along with his great sense of humour, made such a positive impact on your experience. Your feedback highlights our commitment to customer-centric service, and we look forward to welcoming you back to Howards Hyundai WSM soon!

Oceniono na 5 z 5

This is a further review to my…

This is a further review to my original. I cannot fault the help and support that Stuart Romain provided when I collected my new car. He even drove to my home to deliver a charging plug that was promised to me but not available when I was there.

10 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Susan, Thank you for taking the time to leave another wonderful review. We're delighted to hear that Stuart provided such excellent help and support throughout your experience with Howards Peugeot Yeovil. Going the extra mile to personally deliver the charging plug demonstrates the level of customer care we strive to provide, and we're delighted that Stuart was able to ensure everything was resolved for you.

We truly appreciate your feedback and hope you enjoy your new car. If there's anything else we can assist with in the future, please don't hesitate to get in touch.

Oceniono na 5 z 5

As always excellent

As always excellent, polite and professional service. Thanks Lee for sorting out my windscreen washer problem and saving me a further visit to collect the car.

4 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you, Mrs Clarke, for your wonderful feedback! We're thrilled to hear you received excellent, polite and professional service from Lee while he sorted out your windscreen washer problem. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you at Howards Kia Taunton again in the future!

Oceniono na 5 z 5

10/10 customer service

Toby and Tony were very helpful in helping me find a car. They were very knowledgeable in the types of cars that they had and the advantages and disadvantages compared to other cars that I was considering. Very personable and would highly recommend.

4 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you, Riya, for your wonderful review! We're thrilled to hear that Toby and Tony provided you with such helpful and knowledgeable service at Howards Hyundai Taunton in finding the right car for you. Your recommendation means a lot to us, and we look forward to supporting you again in the future!

Oceniono na 5 z 5

Steve went the extra mile to meet me at…

Steve went the extra mile to meet me at the Taunton Howards despite the car being based in Weston as it is closer to me. Had a great experience.

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you, Eloise, for your wonderful review! We're thrilled to hear that Steve went the extra mile to meet you at Taunton and that you had a great experience with Howards Hyundai WSM. Your feedback highlights our commitment to customer-centric service, and we look forward to welcoming you back soon!

Oceniono na 4 z 5

Update 3 to 4

Updating my previous review from 3 to 4 as had good customer service from Chris after taking our suzuki back to get the air con and carpet fixed, thanks.

29 maja 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you for updating your review, Claire. We're delighted to hear that Chris provided you with good customer service while addressing the air conditioning and carpet issues. Your feedback is invaluable to us as we strive for customer-centric service and reliability, and we look forward to welcoming you back to Howards Used Car Centre Taunton soon.

Oceniono na 3 z 5

Returned the car after 2 days

We would of given a 5 star review but unfortunately the car was sold without a working air con on one of the hottest weeks ! Very unhappy. Took the car back to fix and had a curtesy car sorted by very friendly nice guy. But important checks couldn't of been made !!!

21 maja 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Tim, thank you for sharing your experience with us. We sincerely apologise for the inconvenience caused by the air conditioning issue during such a hot week. We appreciate your understanding and are glad to hear that our team at Howards Suzuki Taunton provided you with a courtesy car; we will ensure that our quality checks are more thorough in the future. We value your feedback and hope to serve you better next time.

Oceniono na 5 z 5

Had my Toyota CHR serviced yesterday

Had my Toyota CHR serviced yesterday, excellent service, I needed help understanding my dash cams and George was very helpful showing me the correct way to make it operate correctly
Thank you George for helping out a tech phobia.

22 maja 2026
Opinia niezależna
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Odpowiedź od Howards Motor Group

Thank you, Jonathan, for your wonderful review! We're thrilled to hear that you received excellent service at Howards Toyota WSM and that George was able to help you understand your dash cams. Your feedback is invaluable to us, and we look forward to providing you with reliable support in the future.

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