Hoverboardpro Recenzje 

245
•
Wynik TrustScore: 2.5 na 5

2,5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I am still waiting over a week later for my order after buying something that stated next day delivery - no one is getting back to to explain where my order is or offer me a solution! Be aware!

Oceniono na 1 z 5

Bought five days ago with next day delivery. Utterly appalling. Lied multiple times about "DPD have it and lost but i don't have the tracking" / "it's stuck in customs". Phone number eventually got t... Zobacz więcej

Oceniono na 4 z 5

Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep RTV

Napisane przez firmę

We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

245 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(245)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Awful experience!!!!!

I initially ordered a hoverboard but this wasn't available so went for the same model but in a different design. I had spent time checking safety standards were met and a Samsung battery was used.

I then received the order in a bashed box, nothing to confirm what I had ordered, or documenting that safety standards had been met or a samsung battery used. Instructions may as well not been supplied as they don't make sense!

I have since went online to contact seller but the website has been suspended!!!!!

24 listopada 2021
Opinia niezależna
Logo Hoverboardpro

Odpowiedź od Hoverboardpro

Dear Lucy Brown
thanks for your review, we understand the safety concern, our board are checked with the UK custom before import and our charger is original UL charger with UK bs1363 plug for safety.

We are happy you finally get the item.

Oceniono na 1 z 5

Still waiting for my returns slip

Still waiting for my returns slip, and hoover board doesn’t even work now. Please avoid this company.

Busy period!!!!
You haven’t even been in contact with me and now had to buy 2 new boards from a quality company, not like yourself.

6 listopada 2021
Opinia niezależna
Logo Hoverboardpro

Odpowiedź od Hoverboardpro

Dear Steven
thanks for your review, it was busy period for us and am happy we resolved your issue on time.

Oceniono na 5 z 5

Great product would recommend

Perfect service, no complaints
Great product
Well made
Fun lights and Bluetooth connectivity
Quality long lasting battery
Good bag and solid charger
Bluetooth voice is a little comical and too loud but endearing
Would definitely recommend

30 października 2021
Oceniono na 1 z 5

I have had a terrible experience with…

I have had a terrible experience with this company. I purchased a hoverboard along with Hermes 3days service to total of £209 on 9th October. 16days later and I have not received the order and no one answers the phone when I call the number listed on the website. The only correspondence I have had is via messenger and it has done nothing to reassure me. I would never order from this website again.

25 października 2021
Opinia niezależna
Oceniono na 5 z 5

Great scooters!

Great scooters!! so far I bought 5 from them for family and friends, never had a complain. I bought the 45KM range ones and they are great, the charge last really long.

30 sierpnia 2021
Opinia niezależna
Oceniono na 2 z 5

Avoid at all costs.

Well this company started off great, good communications until they had our money. Now the board developed a fault within a short space of time, still half decent customer service as sent a return label after making contact with them a couple of times to get a reply. Now they have the board, I waited for over 3 weeks nothing. I messaged twice and finally got a reply. The excuses have started, first it was chemical damage, the water damage, then saying the board is ok. Now wanting £50 to fix it. So the warranty, there is no warranty. Avoid this company at all costs! Still in dispute with them.

28 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

I brought a Hoover board for my child’s…

I brought a Hoover board for my child’s birthday with in a month it broke
I have been nothing but disappointed with the service I have received trying to get it fixed…
After 3-4 weeks off complaining they eventually took it back
I have only received my board today and it was not been packaged with care
It also had a piece broken on the board
But yet they are still blaming me for this ….
Do not use this company they are rude and not very professional

6 sierpnia 2021
Opinia niezależna
Oceniono na 4 z 5

Hoverboard and kart…

Purchased the Hoverboard and kart package for daughters birthday, the one I selected and paid for was out of stock (in stock when purchased) so 2 alternatives were offered at a slightly higher price which was taken off when I explained I had a budget and felt it was unfair to show an item in stock to then ask for more money. Was very happy how they dealt with the situation, hoverboard arrived within 2 days.
The hoverboard has been great fun and when there was a fault (which can happen with anything!) I emailed them and they was very quick to respond to advise on how to rectify the issue which worked. I would recommend this company as they have been very helpful and would purchase again through them. 😊

31 lipca 2021
Opinia niezależna

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