Ordered items one damaged they sent replacement but then I decided not to keep paid for return via royal mail but have never been refunded although emailed them a couple of times, tbh couldn't be both... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic customer service that’s almost round the clock. Care, time and careful consideration of requests until my meets were met. They are not just about selling their product but provide real tailo... Zobacz więcej
Reakcja na opinię
Really really good. This was our second order from Housify for a parquet sideboard and a matching chest of drawers. When I placed the order I accidentally put the wrong delivery address. This was swif... Zobacz więcej
Reakcja na opinię
Figurine wall art. Purchased online from Housify for the first time. Was a little nervous about it but had regular communication on my orde and the item arrived packed well, intact, as described... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Dodatki do mebli
- Sklep z wyposażeniem domowym
O Housify
Napisane przez firmę
At Housify we believe in the life enhancing value of quality furniture. Family run from our offices in Yorkshire, we pride ourselves on our personalised service, our meticulous care, and our great attention to detail.
Housify offers the ultimate home shopping experience. Our vision is to encourage customers to find their own style and love every corner of their home.
Today our super-inclusive design led collections are inspired by trend and tradition, sourced and hand-picked from around the world with you in mind. Available are some of the most renowned names in luxury interiors, as well as our very own brand Housify by Design.
If you have any questions about our products, or just a general enquiry feel free to contact our friendly customer services team.
What's Better Than FREE Delivery?
We don't believe in our customers having to pay extra for delivery, so if you spend £100 or more we will deliver for FREE! This will save you more to spend on your furniture.
Buy Now, Pay Later Interest Free
So you are able to get your dream home now we work with Klarna, the best interest-free credit provider.
Get In Touch?
Email us info@housify.uk
Alternatively, speak to us on LiveChat. Available 8:00-23:00.
Dane kontaktowe
Zjednoczone Królestwo
- housify.uk
- housify.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
dining chairs
Yesterday we received eight dining chairs. They look great - we’re really pleased with them! Service was excellent; would definitely buy from them again.

Odpowiedź od Housify
Beautiful marble side table - worth the wait!
Recently moved house so needed a lot of furniture. Not heard of Housify before, so was a bit cautious but I'm very happy I decided to place an order. Found the most perfect marble side table, which I've seen on other websites cost £300+ and didn't even seem that high quality. The one received from Housify is so lovely, very high quality and you cab tell it's real marble.
The customer service received from Amber has also been unmatched. When I originally placed an order, the item didn't pass quality control, and they've informed me straight away offering a full refund. I wanted to wait for stock to come back in as I really liked the item, and they've kept me in the loop and dispatched it straight away as soon as it came back in stock as promised. It was then delivered super fast and in one piece despite being very delicate.
Very happy, thank you so much Amber & the team x

Odpowiedź od Housify
Perfect for my new bathroom
Perfect for my new bathroom, exactly how I imagined it to look
Quick and easy ordering, payment and delivery of item
Will definitely use Housify again

Odpowiedź od Housify
Delighted with the wall light which…
Delighted with the wall light which arrived well packed and intact. The original order got lost in transit but Amber ensured a replacement was ordered promptly, she kept me informed of the despatch and was delivered ahead of schedule, great customer service.

Odpowiedź od Housify
I added the wrong details when making…
I added the wrong details when making an order and unfortunately we had no updates or confirmation of my order. The agent on the chat was helpful and changed my details quickly

Odpowiedź od Housify
Awful
Awful, dont order from here - constant delays on my item, even night before postponed deliveries, then trying to return an item - firstly you pay the postage back which is fine, then they take 20% restocking fee, and guess what - they dont even arrange the return efficiently. constant delays, constant headache. just awful!

Odpowiedź od Housify
From the moment I contacted customer…
From the moment I contacted customer services to the moment we said goodbye (over numerous emails) Amber was incredibly helpful. Knowledgeable about stock etc and going above and beyond to help me.

Odpowiedź od Housify
Good 😃
Item was exactly as described good quality and well made. It was also packaged well for transportation 😃

Odpowiedź od Housify
All good- communication delivery
All good- communication delivery, price and product

Odpowiedź od Housify
Figurine wall art
Figurine wall art.
Purchased online from Housify for the first time. Was a little nervous about it but had regular communication on my orde and the item arrived packed well, intact, as described. They were very apologetic when my order was running a day late.
It’s on my wall and love it.

Odpowiedź od Housify
My parquet sideboard is absolutely…
My parquet sideboard is absolutely stunning.*****

Odpowiedź od Housify
Wonderful
Wonderful. Very pleased with my item along with the services provided.
Thank you so much.

Odpowiedź od Housify
Aruba garden furniture
I ordered the Aruba garden furniture set and I absolutely love it! It came a lot sooner than expected and was even delivered on a bank holiday. The men who delivered it were very professional. Looking forward to enjoying my new garden and new furniture!

Odpowiedź od Housify
After placing my order (26 Jan) I was…
After placing my order (26 Jan) I was contacted to say the item was on back order so it would take longer than the expected couple of weeks quoted in the website, so would I like to wait or have an immediate refund. I opted to wait the quoted 3 to 5 weeks.
I heard nothing so emailed on 28 Feb to confirm they were still expecting stock, and was told it was now 8 March.
I heard nothing so emailed again on 11 March saying that I was disappointed that there was no communication and was told it would be another 7 to 10 working days.
I did then get a couple of updates - hence the 3* review, but was then told on 5 April that the item had arrived damaged so was unsellable.
I asked for a photo of the damage but was only given a description and told they had no idea when another would arrive, so I could wait again or take a refund. I opted for the refund.

Odpowiedź od Housify
Highly Satisfied
I placed my first order and unfortunately one of my items was missing. I emailed and they got back to me straight away and sent the missing item the same day. A very quick and excellent response.
Lovely service will buy again.

Odpowiedź od Housify
I’m very happy.
I ordered two lovely onyx bedside tables. The service was quick and efficient and the quality of the tables is really good. I’m very happy.

Odpowiedź od Housify
Lovely mirror, well packaged
Very well packaged and delivered as described. Very exited about putting it on my wall!

Odpowiedź od Housify
Thanks to Instagram that I found…
Thanks to Instagram that I found Housify and their fabulous range of products. From my initial order of a chair the communication was 5***** and within 2 days I received my order. The packaging totally ensured no damage whatsoever. What a fabulous service. From a very happy customer x

Odpowiedź od Housify
Breath of fresh air…
I am moving house & have ordered all new furniture from various interior companies online. Housify have been by far the best. I can not recommend them enough. Next time I shop I will check in first to see what they have as it makes life a lot less stressful using them

Odpowiedź od Housify
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







