House of Hearing Recenzje 

628
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Five star service deserves a five star recommendation. Over 80’s ear wax removal enhances hearing especially as NHS no longer provide this service. Super easy, painless procedure and best of all it’s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The reception was helpful. The reception area ws comfortable. I was 15 mins early but the member of audio staff came within 5 minutes. She was very professional, very reassuring. The suction of the w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The lady did a great job. She explained everything that was going to happen and emphasised several times that I shouldn’t feel any pain. The wax was v stubborn and took longer to remove than normal bu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

excellent customer service which is individualised to the client. This not only relates to hearing matters but also to mobility issues: as I can't easily climb stairs at present, the examination room... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Audiolog
  2. również w kategorii:
  3. Naprawa aparatów słuchowych
  4. Sklep z aparatami słuchowymi

Napisane przez firmę

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Dane kontaktowe


4,9

Doskonała

Wynik TrustScore: 5 na 5

628 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(628)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 194

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A relaxed atmosphere

A relaxed atmosphere where all tests were fully explained by a patient friendly member of staff and there was no pressure on me to rush to a decision on what action to take.

30 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review. It's great to hear that your recent visit to our Perth clinic was so positive and that our team spent time explaining your test results. We hope the appointment was helpful - please do get in touch if there's anything else we can do to support you.

Oceniono na 5 z 5

Ellis is assiduous in cleaning my ears…

Ellis is assiduous in cleaning my ears and is always approachable and easy to speak to.

29 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for sharing your review, Helen. We're so pleased to hear that you feel well looked after by Ellis at our Lichfield clinic, and that you had a positive experience at your recent earwax removal appointment. We look forward to seeing you again soon.

Oceniono na 5 z 5

Professional and pleasant treatment

I was seen early for my appointment, and Jay, the audiologist, was cheerful, friendly and professional. He explained in detail what was involved both before and during the ear wax removal and was careful and considerate. I was very happy with the procedure and the cost seems to be less than some other companies.

28 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, Helen. We're glad to hear that you felt well looked after by Jay and the team and that you enjoyed your earwax removal treatment. Please let us know how you get on - we're always here to help.

Oceniono na 5 z 5

Had my 2 ears hoovered out "doubt…

Had my 2 ears hoovered out "doubt that's the techniquel term" very welcoming and professional. In and out in 15 mins and the results wr so noticeable as I thought even my balance was better walking out of clinic in Hamilton. Out walking and you wld think I have a trailing orchestra with my headphones on, fully recommend 👍

10 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, Gerry. We're glad to hear that you enjoyed your earwax removal treatment with us and that you're hearing at your best again. Please do let us know if there's anything else we can do to help.

Oceniono na 5 z 5

Ear Wax Removal…

A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who provided the same excellent service I have always received.

25 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, Alan. We're glad to hear that you feel well supported by the Edinburgh Clinical Ear Care team and that you've returned to us annually. We look forward to seeing you back in clinic again soon.

Oceniono na 5 z 5

Very professional

Very helpful, friendly and kind team. Everyone is very professional and makes me feel very welcome. Consulting rooms are clean and tidy and hearing test booths are well equipped.
I always leave feeling I can hear a bit better.

15 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for leaving your review, Lucy. We're delighted to hear that you had a positive experience with us and we look forward to seeing you again soon.

Oceniono na 5 z 5

Thoroughly professional!

The service and treatment I received at House of Hearing was excellent. Nothing was rushed and genuine care was taken to do the job. I had visited other places for the same treatment previously. What stood out for me was that in comparison to those other places it was at House of Hearing in Hamilton that I received a thoroughly professional service. I’ll be going back in future.

18 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you, Brian, for sharing your review. It's great to know that you've found the right support for your hearing and ear care with us in Hamilton. Please do get in touch if there's anything else we can do to help and we look forward to welcoming you back.

Oceniono na 5 z 5

I recently bought hearing aids from…

I recently bought hearing aids from House of Hearing at the East Kilbride branch and Lynsey, who is the audiologist that dealt with me, is second to none. She has a lovely manner and nothing is too much trouble for her. She is so helpful with everything and I highly recommend her and also the parking is very good.

18 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you so much for leaving your kind review, Elaine. We are so pleased to hear that you feel well-looked after by Lynsey and our East Kilbride team. We hope you are getting on well with your new hearing aids and we look forward to seeing you in clinic again soon.

Oceniono na 5 z 5

Efficient

Efficient and friendly, well and patiently explained each step of the appointment.

16 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for sharing your review, Michael. We're glad to hear you felt well-looked after throughout your appointment and we look forward to welcoming you back to the clinic again soon.

Oceniono na 5 z 5

Clients of Edinburgh branch

We have been clients of the Edinburgh branch for 5 years now and have been entirely happy with the service received. They are welcoming, efficient and thoroughly professional at all times.

22 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, Joe. We're glad to hear that you had a positive experience with us in Edinburgh and that you felt well looked after. We look forward to welcoming you back into clinic again soon.

Oceniono na 5 z 5

Earwax Removal

I'm a frequent visitor to the clinic and it's always a worthwhile visit in order to get my ears cleared.

Special thanks to Tracey for all her help.

17 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you so much for taking the time to leave your review. We are delighted to hear that you had a positive experience at your earwax removal appointment in Alderley Edge and that you felt well looked after by Tracey. We look forward to seeing you again soon.

Oceniono na 5 z 5

Very friendly

Very convenient, super friendly staff and nice clean surroundings.

21 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for leaving your kind review, Gordon. We're pleased to hear that you had a positive experience at our Hamilton clinic and we look forward to seeing you again soon.

Oceniono na 5 z 5

i was seen by Maria to fit and pair my…new mould.

i was seen by Maria to fit and pair my new mould and every thing is perfect. new mould fitting just great and not moving. Thank you very much

18 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, Raymond. We're glad to hear that you feel well supported by the team for your new moulds. Please let us know how you get on and we look forward to seeing you again soon.

Oceniono na 5 z 5

Excellent Madeline Farmer

Excellent Madeline Farmer , 12 out of 10 rating

22 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review. We're so glad to hear that you feel well looked after by Madeleine and we look forward to seeing you back in clinic again soon.

Oceniono na 5 z 5

First time I have been to House of…

First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the micro suction process and showed me the wax removed from my ears which I wanted to see. As I turn 75 in May 2027 I look forward to my free hearing test and wax removal then.

16 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, Les. We're so glad to hear that you've had a positive experience with us in Edinburgh and we look forward to seeing you for your free appointment very soon.

Oceniono na 5 z 5

Sound advice.

From my very first appointment with Gavin, I felt immediately a bond of trust. Gavin has never tried to “sell” me any product or service. His advice is always tailored to my requirements but he will be forthright with me if he thinks it is in my best interest. Honourable mention must go to Pauline as well. Her cheery disposition and helpfulness make every visit an enjoyable experience. Trust me - they give very sound advice 👍

21 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, Johnny. We're glad to hear that you had such a positive experience with Gavin and Pauline in Hamilton and that you feel well looked after. Please do let us know if there's anything else we can do to help and we look forward to seeing you back in clinic again soon.

Oceniono na 5 z 5

I would recommend the House of Hearing.

Everything was really efficient and professional. I was impressed with the service and I would recommend the House of Hearing.

22 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, Mike. We're glad you had a positive experience with us in Galashiels and we look forward to seeing you again soon.

Oceniono na 5 z 5

Excellent service

Excellent service! Very patient attentive caring staff. Thanks so much. JG

17 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, Patricia. We're glad you had a positive experience with us in Galashiels and we look forward to seeing you again soon.

Oceniono na 5 z 5

Excellent service from the whole team

Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping. We did some research, recommended here when AI analysis of companies was run.

Suffice to say issue resolved, great price, great service from all the staff. Communication was excellent and they went above and beyond. Whilst dad lives in another country as long as he is able to fly he said he would rather come back to House of Hearing when replacements are due.

Well done all.

15 września 2026
Opinia niezależna
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Odpowiedź od House of Hearing

Thank you for taking the time to leave your review, James. We're really happy to hear that we've been able to help your dad with his hearing aids. If there is anything we can do to make your dad's ongoing care easier, please let us know. We can offer remote support where appropriate, which we will discuss with you when following-up. Thank you again and we look forward to seeing you both again soon.

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