Host Merchant Services Recenzje 

61
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ryan was amazing. He helped my Rotary club set up a new payment system that made a huge difference in our ticket sales for our largest fundraiser. We had previously struggled with Square and network i... Zobacz więcej

Oceniono na 5 z 5

Customer service is always friendly and goes above and beyond to support my business needs. I was offered a slightly lower rate with another company, left HOST, and was begging to come back within th... Zobacz więcej

Oceniono na 3 z 5

Been messaging with them for months, which took a lot of time. Then after finally getting approved and signing the agreement I had to follow up multiple times for them to finally set us up with the pr... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi płatnicze
  2. Pośrednik finansowy

Napisane przez firmę

Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business. Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support. Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."

Free Credit Card Machine!

No Lease, no fees, just free!

No Lease, no fees, just free!
Our accounts come with a free credit card machine of mobile swiper. This is just one of the many ways we go above and beyond to make our merchants happy! We have no contracts or term agreements and still, 97% of our merchants stay year after year for one reason... They love us! You will too!

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

61 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(61)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Host Merchant Services exceeded our…

Host Merchant Services exceeded our expectations. Ryan and his team made the entire process seamless and stress-free, even with the extra requirements that come with nonprofit organizations. Our new payment system worked flawlessly during our largest fundraiser, and we saw a noticeable improvement in ticket sales and efficiency. After struggling with unreliable setups in the past, this was a huge upgrade.

24 września 2025
Opinia niezależna
Oceniono na 5 z 5

Simply the BEST

Customer service is always friendly and goes above and beyond to support my business needs. I was offered a slightly lower rate with another company, left HOST, and was begging to come back within the month. In a world of technologies, nothing tops friendly human English speaking customer service. Thank you HOST!

12 stycznia 2026
Oceniono na 5 z 5

Ryan was amazing!

Ryan was amazing. He helped my Rotary club set up a new payment system that made a huge difference in our ticket sales for our largest fundraiser. We had previously struggled with Square and network issues when selling drink tickets for Oktoberfest. Ryan and his team were able to jump through all of the hoops that you run into with nonprofits and set us up with a great product!

13 stycznia 2026
Oceniono na 5 z 5

Customer service at its best!

Ryan from Host Merchant Services was referred to me.
It was a pleasure to deal with Ryan. He was very helpful and informative with setting up credit card processing for our business.

13 stycznia 2026
Oceniono na 3 z 5

Been messaging with them for months

Been messaging with them for months, which took a lot of time. Then after finally getting approved and signing the agreement I had to follow up multiple times for them to finally set us up with the processor. I had to email like 3 times. Only tp be told "Oh sorry, they weren't able to approve you" or smth like that. What a lack of professionalism and respect . Take your business elsewhere.

6 października 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible service

Terrible service. Keep holding ur money for 6 months for no reason and also not let you cancel and refund money for ur clients . More importantly u can’t login to see all transactions from ur account

30 lipca 2025
Opinia niezależna
Logo Host Merchant Services

Odpowiedź od Host Merchant Services

I'm sorry you were not satisfied with the service. Customer satisfaction is very important to us, however in the payments industry the bank that provides service has risk and underwriting requirements to release funds. Fund holds are rare and unfortunate and we do everything we can to make sure our clients don't experience them. It has been a while since you left this review, but please reach out to our support team and we would be glad to assist you.

Oceniono na 5 z 5

Customer service was excellent

Customer service was excellent! I worked particularly with Caleb P., whom truly listened, educated and provided the right level of detail to get me through the issue at hand. His follow up and attention to detail made all the difference towards resolution. Being in good hands is something that is hard to come by now a days. HMS has truly given me the customer service experience of a higher level of service. Great job!

28 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

10 years as a client

I've used HMS for my credit card and e-check processing for more than 10 years. I've so rarely needed to contact them about my account, because everything always just works. I sincerely appreciate not getting bombarded with meaningless email marketing and correspondence pushing for upgrades. They've made my life easy by being consistently "up". This is one of my few vendors I can rely on to automatically work for my business 24/7.
Today was one of the very few times I've ever needed to communicate with the company, and associate Caleb was able to get me what I needed in a phone call lasting less than 10 minutes - what a time saver!

28 lipca 2024
Opinia niezależna
Oceniono na 2 z 5

First it is very hard to understand…Communication and understanding issues

First it is very hard to understand your techs. I have never once spoken to someone who is easy to understand. Not once have I had an American to talk to. This last time my issue was nt resolved. I was given a case number . I waited to be reached and havenot had the opportunity to get back. When you are very busy this is a real problem when you get someone who has no idea what you are talking about and they you need to wait to get it resolved.

3 czerwca 2024
Oceniono na 5 z 5

Simple to use, easy to process

I find the site very easy to access, easy to see information that has been processed, I like the monthly billing in the mail helps to make sure I don't forget the credit to the account. All very simple! I also like no PCI nightmares.

12 czerwca 2024
Oceniono na 5 z 5

Great customer service

Great customer service. Huge improvement over the merchant service we used before. Easy to use website to run charges. Lower cost than before

11 czerwca 2024

Doświadczenie Trustpilot

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