Hose Rhodes Dickson - Newport Recenzje 

9
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Wynik TrustScore: 4.5 na 5

4,3

The Estate Office, 138 High Street, PO30 1TY Newport, Isle of Wight, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The sales team of Louise, Katie and Maisie provide excellent customer service throughout the selling process. They have good local knowledge and work well as part of a very friendly and professional t... Zobacz więcej

Oceniono na 5 z 5

HRD Newport Isle of Wight sales office is excellent. The staff are always friendly and helpful and their customer service is second to none, which is very rare these days. Their phones are always answ... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Something seems very unprofessional with the letting part from the agency. I left one of their properties over 2 weeks ago, and still no sign of my deposit. No communication either! And somebody has... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Honesty, no negative opinions and sound advice, and took the time to explain everything and not pushy for me to make a very sad decision

Reakcja na opinię


Informacje dotyczące firmy

  1. Agencja nieruchomości
  2. również w kategorii:
  3. Agencja pośrednictwa w wynajmie nieruchomości
  4. Nieruchomości – aukcje
  5. Pośrednik w obrocie nieruchomościami

The Island's property people

Napisane przez firmę

With over 35 years experience and 7 branches across the Island, you can rely on us to help with your property journey.

Dane kontaktowe

  • The Estate Office, 138 High Street, PO30 1TY, Newport, Isle of Wight, Zjednoczone Królestwo

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

9 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(9)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The sales team of Louise

The sales team of Louise, Katie and Maisie provide excellent customer service throughout the selling process. They have good local knowledge and work well as part of a very friendly and professional team. They provide the buyer with practical advice to maximise sale potential and answered all of my questions promptly and effectively. They are a long established local estate agency and their commission rate is competitive. When matters needed chasing up with my buyers or their solicitors, they were very proactive in communicating to ensure progress was being made. Overall I found everything Hose Rhodes did for me to effect a sale was faultless and I would have zero hesitation in recommending them to anyone

24 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Very helpful staff

Very helpful staff, especially as we are not resident on the Island. They made the whole process very easy.

12 lutego 2025
Opinia niezależna
Logo Hose Rhodes Dickson - Newport

Odpowiedź od Hose Rhodes Dickson - Newport

Dear Chris

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Oceniono na 5 z 5

Highly recommend

Everyone in the Newport branch are so helpful and friendly
Any questions we had were answered quickly .
Would 100% recommend them .

11 października 2024
Opinia niezależna
Logo Hose Rhodes Dickson - Newport

Odpowiedź od Hose Rhodes Dickson - Newport

Dear Lorraine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Oceniono na 5 z 5

HRD Newport Isle of Wight sales office…

HRD Newport Isle of Wight sales office is excellent. The staff are always friendly and helpful and their customer service is second to none, which is very rare these days. Their phones are always answered within a couple of rings and they recognise who you are immediately you say your name and can update you within minutes. I would definitely use HRD again and 100% recommend to other sellers and purchasers.

9 października 2024
Opinia niezależna
Logo Hose Rhodes Dickson - Newport

Odpowiedź od Hose Rhodes Dickson - Newport

Dear Fiona

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Oceniono na 5 z 5

Honesty

Honesty, no negative opinions and sound advice, and took the time to explain everything and not pushy for me to make a very sad decision

22 maja 2024
Opinia niezależna
Logo Hose Rhodes Dickson - Newport

Odpowiedź od Hose Rhodes Dickson - Newport

Dear Maureen

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Oceniono na 5 z 5

I cannot praise all the staff at HRD' Newport office.

HRD came with a strong recommendation from someone local whose opinion I value. Throughout my dealings with all staff at the Newport office and the agent who showed me the apartment, I have only the utmost praise. Professional, courteous, knowledgeable and ready to pass that on when I had questions and even when I didn't but needed to know something. As a result I have signed up a continuing relationship with HRD in Newport as my Letting Agent. The agents who provided the most personal assistance throughout the purchase and the setting up of the Letting agreement were Louise O'Rourke who, as soon as I made an offer, contacted the seller while I was in the office and we arrived at a deal. Having no delay was unlike my experience with other agents during my property search. Following that while my conveyancer was at work locally when I returned to my home in the U.S., Maddison Jackman stood back when there was no need to be in contact, but prompted me politely when I really needed to call my conveyancer to expedite some detail of the process. Kayleigh Kent, Lettings Manager was the agent who actually put me in touch with the property when I was enquiring about the terms of HRD's Letting Agreement. Since then she and her colleagues Jamie and Lloyd have been as helpful as they could possibly be. This is very important to me; when you are 4,000 miles away, it is important to know that you can trust the people you deal with. ALL the agents in the Newport office have been exactly that.

1 września 2023
Opinia niezależna
Logo Hose Rhodes Dickson - Newport

Odpowiedź od Hose Rhodes Dickson - Newport

Dear Peter,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Friendly, supportive, helpful.

Everyone I've spoken to has been wonderful, it's been very quick and I've had a lot of support from Amy and Madison. They've both been really quick to get back to me, so friendly. It really has taken a lot of the stress out of this!

15 sierpnia 2023
Opinia niezależna
Logo Hose Rhodes Dickson - Newport

Odpowiedź od Hose Rhodes Dickson - Newport

Dear Emma,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 5 z 5

Smooth Professional Friendly

Smooth , professional conduct … warm and friendly.
Would and will use again no hesitation.

14 marca 2023
Opinia niezależna
Logo Hose Rhodes Dickson - Newport

Odpowiedź od Hose Rhodes Dickson - Newport

Dear Doug,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Oceniono na 1 z 5

Strange practices

Something seems very unprofessional with the letting part from the agency. I left one of their properties over 2 weeks ago, and still no sign of my deposit. No communication either! And somebody has been living in the property already for a week, so they are holding 2 deposits for 1 property.
Something is not right with their practices i think

4 lutego 2023
Opinia niezależna
Logo Hose Rhodes Dickson - Newport

Odpowiedź od Hose Rhodes Dickson - Newport

Dear Rob,

We are sorry to hear of the issues with the release of your deposit in a timely manner. We always aim to return a tenant's deposit as soon as possible, and are working hard behind the scenes to make sure this happens as efficiently as possible. We take your feedback seriously and thank you for taking the time to leave us a review.

Kind regards,
Customer Care Team

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