I have used Horsepower services twice recently. On both occassions, they were polite and professional. I would be happy to use their services again in the future.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We’ve been looked after by Horsepower for many years now and never more so than with the recent purchase of our E-Class Mercedes. It is an absolutely stunning car and, as ever, the team at Horsepower... Zobacz więcej
Reakcja na opinię
I’ve been using Horsepower for many years and they always provide excellent service when buying a vehicle or servicing I dropped in with a small trailer tyre to be repaired urgently late one aftern... Zobacz więcej
Reakcja na opinię
I have been going to Horsepower for years and would not go anywhere else. So efficient, polite, honest, and reasonable what more could I possibly want especially as I am now not far off 80!! They are... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
Unit 1 Sovereign Way, TN91RH, Tonbridge, Zjednoczone Królestwo
- 01732357182
- info@horsepower-motor-centre.co.uk
- horsepower-motor-centre.co.uk
4,5
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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fast and efficient very confident…
fast and efficient very confident service provided
25 listopada 2025
Odpowiedź od Horsepower Motor Centre
Hi Dave,
Thank you for the great feedback. We’re really pleased you found the service fast, efficient and confidence inspiring.
From all the team @ Horsepower 😊
I’ve been using horse power for years…
I’ve been using horse power for years always do an amazing job.staff always polite and friendly.
25 listopada 2025
Odpowiedź od Horsepower Motor Centre
Hello Ron,
Thank you for the lovely review and for your continued support over the years. We’re really pleased you always find the work to be done to a high standard and the team polite and friendly. It means a lot to us.
From all the team @ Horsepower 😊
Great experience
Everyone was very welcoming and cheerful when I dropped my car off. I was kept well updated and the video reviewing each point of my car felt highly professional and detailed! My only issue is that there was very little space to park my car however everything else made up for it!
19 listopada 2025
Odpowiedź od Horsepower Motor Centre
Hi Kitty,
Thank you for the lovely review. We are really pleased you felt welcomed and well looked after, and that the video health check gave you confidence in the work we carried out. It is great to hear the detail came across as professional.
We do appreciate your comment about the limited parking. Space is tight at busy times and your feedback is a useful reminder for us to keep working on how we manage the forecourt.
From all the team @ Horsepower 😊
Excellent service as always
Excellent service as always
Very helpful and friendly staff
Fantastic family garage
19 listopada 2025
Odpowiedź od Horsepower Motor Centre
Hello Tracy,
Thank you for such a lovely review. We are really pleased to hear you always get excellent service and that you find the team helpful and friendly. Being seen as a fantastic family garage genuinely means a lot to us.
From all the team @ Horsepower 😊
Proactive
Proactive, clear with what the problems are and how best to fix them, clear about costs, efficient, prompt and helpful.
10 listopada 2025
Odpowiedź od Horsepower Motor Centre
Hi J,
Thank you for the great review. We are really pleased you found the team proactive, clear about the problems and costs, and that everything was handled efficiently and promptly.
From all the team @ Horsepower 😊
Fittrd me in for mot as i overlooked…
Fittrd me in for mot as i overlooked date smooth and efficent service so grateful and brilliant communication.video of work definently putz the cherry on the cake.thankyou
10 listopada 2025
Odpowiedź od Horsepower Motor Centre
Hello Neil,
Thank you for the brilliant review. We are really glad we could fit you in for the MOT at short notice and keep everything smooth and efficient. Great to hear the communication and video update helped and put the cherry on the cake.
From all the team @ Horsepower 😊
Fantastic experience
Upon arriving at horse power motors I was greeted by Jason who took me straight out to the car and was left to give it a test drive. The whole process felt smooth and effortless. 10/10 would highly recommend.
8 listopada 2025
Odpowiedź od Horsepower Motor Centre
Hi Olly,
Thank you for the fantastic review. Great to hear Jason made everything smooth and that you were able to take your time with the test drive. We are really pleased the whole process felt easy from start to finish and that you would recommend us.
From all the team @ Horsepower 😊
Over and above!
They repaired my car after it was crashed into while parked. The quality of the work is very high. The staff were friendly and kept me informed.
The whole experience was much more enjoyable than other local garages.
27 października 2025
Odpowiedź od Horsepower Motor Centre
Hello Joe,
Thank you for the fantastic review. We are really pleased you are happy with the quality of the repair work and that you felt well informed throughout. It is great to hear the experience with us stood out compared with other local garages.
From all the team @ Horsepower 😊
Unhelpful salesman and a wasted journey
Unhelpful salesman, didn't have car out and wouldn't even show it to us.
They literally were expecting us to come and look and test drive a particular car . We told them we were coming, and drove 1.5 hours to get there. When we arrived they said they couldn't get the car out as there were too many other cars that would need to be moved, and also one of the staff had left and they didn't have keys to that compound . Ridiculous. We had a completely wasted journey , the man was not empathetic at all and really didn't seem to care, in fact he was quite rude. Thankfully it was a blessing in disguise as we found a similar car for sale privately which we bought, and saved about £1500 not to mention the better experience. The whole point of paying a premium for a car from a dealer is that the experience should be stress free and worth it, but this was incredibly frustrating and it put me right off the place.
18 października 2025
Opinia niezależna
Odpowiedź od Horsepower Motor Centre
Hi Will,
Thank you for the feedback and sorry for the wasted trip. Your review arrived within a few minutes of another from what looks like the same visit. You came late in the day and the car requested was in our HP3 compound, which needs other vehicles moved before we can access it. With only one person on site at that moment, fetching it would have meant closing the showroom. We made a judgment call to keep the showroom open and explained the situation. It is not ideal and we accept that. We are tightening appointment checks so keys, access and car location are confirmed ahead of visits. If you fancy giving us another go, we would love to make it a better experience next time.
From all the team @ Horsepower 😊
The car smelt so bad inside from valeting chemicals and artificial fragrance
The salesman was not only unhelpful but a bit rude. We wanted to view a car they had advertised but was advised over the phone that it 'hadn't come in yet' so we waited for a day or two until it was in and came over to view. it turns out it WAS there but was being valeted, which is the worst thing they could have done with the car , not only the stench from the chemicals used on the interior but the fake gloss they apply to the tyres to make them look newer than they are. Not even new tyres look slimy like that. We would have preferred a more honest looking car. We went somewhere else and bought a car. The man was quite abrupt and not sympathetic.
28 października 2025
Opinia niezależna
Odpowiedź od Horsepower Motor Centre
Hello Geoffrey,
Thank you for sharing your experience. Your review was posted within a few minutes of another from the same visit. The cars you asked to view were either being valeted or were in our HP3 compound. With only one person on site at the time, bringing a car out would have meant closing the showroom. The other salesperson had to leave unexpectedly, which is why access was slower than usual. Most visitors are understanding once we explain, but we know it felt sloppy here and we are sorry. We are improving how we stage cars and confirm access so viewings run more smoothly. If you decide to pop back, we will have the kettle on and the keys ready.
From all the team @ Horsepower 😊
Bought a Mercedes GLA from Jason a few…
Bought a Mercedes GLA from Jason a few days ago and couldn’t be happier. He was professional, honest, and made the whole process effortless from start to finish. The car is exactly as described, drives beautifully, and was spotless on collection. Highly recommend Jason for a smooth and trustworthy buying experience.
25 października 2025
Odpowiedź od Horsepower Motor Centre
Hi Adrian,
Thank you for the fantastic review. We’re so pleased you’re happy with your Mercedes GLA and that Jason made the whole process easy and straightforward. It’s great to know the car was exactly as described and you’d recommend us. Enjoy every mile.
From all the team @ Horsepower 😊
Odpowiedź od Horsepower Motor Centre
Hi Chris,
Thank you for the great review. We’re really pleased you were happy with the service.
From all the team @ Horsepower 😊
Very helpful
Very helpful. I had a puncture and the tyre was changed straight away.
24 października 2025
Odpowiedź od Horsepower Motor Centre
Hello Mrs Hart,
Thank you for the kind review. We’re glad we could get you back on the road quickly and that you were happy with the help from the team.
From all the team @ Horsepower 😊
Horsepower will be our new go to for…
Horsepower will be our new go to for all our car related issues.
Great pre work service and excellent communication throughout the whole process
Thank you
20 października 2025
Odpowiedź od Horsepower Motor Centre
Hi Howard,
Thank you for the brilliant review. We’re really pleased you were happy with the service and communication throughout. It’s great to know we’ll be your new go-to for everything car related.
From all the team @ Horsepower 😊
Excellence
Salesman Danny provided a stress free service for me purchasing a car. very helpful. Highly recommend.
13 października 2025
Odpowiedź od Horsepower Motor Centre
Hello Julie,
Thank you for the lovely review. We’re really pleased Danny made the whole process easy and stress free for you. It’s great to hear you’d recommend us.
From all the team @ Horsepower 😊
Do not purchase from Horse Power
My son purchased a car that clearly hadn't been checked over before sale and within 6 days there were multiple problems. Due to the time scale, we knew he was entitled to a full refund which to their credit they said they would issue. However this took them ages to process and when we requested evidence the refund had been actioned, it showed they lied and hadn't issued it when they said they had. This delayed my son being able to purchase a replacement car. I would not purchase from them again and have since heard similar horror stories
23 października 2025
Opinia niezależna
Odpowiedź od Horsepower Motor Centre
Hi A Crawford,
Thank you for your feedback. We are sorry your son’s experience was not as smooth as anyone would want.
For clarity, the MINI was inspected and road tested before sale. We had also used it ourselves on and off as a pool car and it drove really well, a little pocket rocket. With older, lower priced cars, faults can still appear despite pre-delivery checks. When your son raised concerns within days, we agreed to unwind the deal and issued a no quibble full refund. We accept the timing felt slow at points and we are improving how we keep customers updated during refunds.
The car was rechecked and has since been sold again, and the new owner is happy with it. We have been in business since 2002 and have sold thousands of cars, with many customers returning to us every week. We know not every experience will be perfect, but we do act in good faith and try to put things right when issues arise.
We hope, in time, you might reconsider us in the future.
From all the team @ Horsepower 😊
Always 5 out of 5 for horsepower
Always 5 out of 5 for horsepower. So friendly, accommodating, excellent work, don’t try and con you like others. Amazing. Always happy.
21 października 2025
Odpowiedź od Horsepower Motor Centre
Hello Olivia,
Thank you for such a lovely review. We’re really pleased you’re always happy with the team and the work we do. It means a lot to know you trust us and keep coming back.
From all the team @ Horsepower 😊
New fiesta We had a very helpful visit to…
We had a very helpful visit to horsepower. The salesmen were very attentive and knowledgeable and made our car purchase very easy
20 października 2025
Odpowiedź od Horsepower Motor Centre
Hi Janine,
Thank you for the lovely review. We’re so pleased you found the team helpful and knowledgeable and that your car purchase was made easy from start to finish. Enjoy your new Fiesta.
From all the team @ Horsepower 😊
Great customer service
We travelled up from Brighton to look at a Suzuki jimny advertised at Horsepower.
From the start our sales person was great, dealt with all our questions and queries.
We decided to have it under sealed to prolong the life expectancy and we were kept informed as to progress with regular updates.
Great service, great company, wouldn’t hesitate to recommend them.
20 października 2025
Odpowiedź od Horsepower Motor Centre
Hello Jennifer,
Thank you for the brilliant review and for travelling all the way from Brighton to see us. We’re really pleased you were happy with the service, communication and updates while your Jimny was being prepared and undersealed. It’s great to know you’d recommend us and we hope you enjoy many happy miles in your new car.
From all the team @ Horsepower 😊
Robert and his team
Once again Robert and his team worked miracles by finding the issue, sourcing the parts and fixing the problem. Year after year they give a totally professional friendly service.
9 października 2025
Odpowiedź od Horsepower Motor Centre
Hello Mr Perretta,
Thank you for the lovely review and for your continued trust over the years. We’re really pleased Robert and the team were able to get everything sorted for you again. It’s always a pleasure to look after your car and your kind words mean a lot to us.
From all the team @ Horsepower 😊
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