Asked for a custom made cardigan due to being 6ft , I was reassured that the style I had chosen would accommodate me. And it certainly did !! Arrived beautifully packaged and it was even more beauti... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Worth the wait for. Absolutely gorgeous Bruna colossal knit cardi.It will compliment my entire wardrobe. So thrilled. Hope Macaulay kept me informed throughout the wait via email. The knit was pac... Zobacz więcej
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The item was a special gift for my granddaughters graduation. It arrived within the time given and was as expected, amazing. A very overwhelming gift well received. Thank you for making my granddaught... Zobacz więcej
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I was disappointed at the packaging it came in after seeing the videos in a lovely box mine was in a cheap looked like used cardboard box with brown tape all around. The label was quite blurry with ca... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Hope Macaulay, we blend innovation with tradition to create feel-good knitwear that is handcrafted and mindfully made. We proudly celebrate local craftsmanship in our home of Northern Ireland. Hope Macaulay is a family-run, woman-owned contemporary luxury fashion brand, founded by textiles designer Hope Macaulay on the beautiful North Coast of Northern Ireland. Just two years after graduating, Hope Macaulay emerged in 2020 as an inspiring, slow fashion, global brand, hailed by the fashion world as dopamine dressing. What began as Hope knitting alone in her bedroom has expanded into a team of 20 skilled knitters working from home across Northern Ireland, helping keep the traditional cottage industry alive. Hope is best known for her creation of the signature statement piece, the Colossal Knit Cardigan. Unable to find pieces to make from other’s knitting patterns, she developed her own method, just by using her hands. By mastering a unique knitting technique that uses no needles, Hope has trained her knitters to create her designs, her favourites made from sustainably sourced materials like luxury merino wool. Hope’s energetic and surreal designs have been featured in major fashion publications, such as Vogue, GQ, Sports Illustrated, Vanity Fair, and the New York Times, and have adorned celebrities including Gigi Hadid, Naomi Osaka, Jennifer Hudson, Black Pink’s Lisa and Rosalía. Her influence and dedication to mindful, local craftsmanship has also earned her a spot on the prestigious Forbes 30 Under 30 list. Despite the rapid growth and international acclaim, Hope remains dedicated to her roots in Northern Ireland. She continues to support local women by providing them with meaningful work and maintaining a close-knit supply chain. Hope Macaulay is a brand that not only celebrates wearable pieces of art, but also embodies a heartfelt commitment to community and sustainability.
Dane kontaktowe
233 Loughan Road , BT52 1UD, Coleraine, Zjednoczone Królestwo
- customercare@hopemacaulay.com
- hopemacaulay.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super fast response and delivery!
Super fast response and delivery!
Love my cardigan and will for sure be back!

Odpowiedź od Hope Macaulay
Bought this for my wife’s birthday she…
Bought this for my wife’s birthday she absolutely loves it warm stylish and fit was perfect.hte price is expensive but she deserves it just hope you can start making more for us penny pinchers.many thanks to you and your knitters 👍❤️

Odpowiedź od Hope Macaulay

Odpowiedź od Hope Macaulay
Cannot get over how beautiful this is
Cannot get over how beautiful this is. The photo doesn't do justice to the texture and depth of the piece. The colours are stunning - I am blown away by it. Very very happy with my purchase.

Odpowiedź od Hope Macaulay
Great products Great company.
Great service and the product much better than the photo shows. Would recommend company to anyone.

Odpowiedź od Hope Macaulay
Great alternative to a jacket
Really lovely thick and soft cardigan, beautiful colours, ordered and received within 3/4 weeks, lovely staple piece for the autumn instead of a jacket.

Odpowiedź od Hope Macaulay
I watched the documentary on tv and…
I watched the documentary on tv and loved the idea of the home knitters creating the beautiful cardigans.Mine is gorgeous,thank you.Carol

Odpowiedź od Hope Macaulay
A cuddle as well as a cardigan
I feel so warm and hugged by my cardigan. The quality is excellent. The size and shape are great. I can’t wait for the weather to get cold.

Odpowiedź od Hope Macaulay
Customer service team were great
Customer service team were great. Responsive and accommodating. The product is fantastic in all aspects. Our only complaint was the courier provider wasn't very good, which made us nervous with such an expensive product.

Odpowiedź od Hope Macaulay
Chunky knit cardigan
My chunky knit cardigan is one of the most beautiful pieces that I own! It is absolutely stunning. The cardigan is perfect for cold winter days, and as someone who can’t stand the cold, this is perfect! The piece itself is so well made, and the colour is perfect. Ever since I’ve been wearing it, I’ve gotten so many compliments.

Odpowiedź od Hope Macaulay
Of course the cardigan is beautiful
Of course the cardigan is beautiful, but I would add that the communication and care and attention have been stellar.
The first cardi was too big and it was as easy as can be to return it and receive a smaller replacement.
I can't wait to wear my sweater.

Odpowiedź od Hope Macaulay
Something different and unique.
Beautiful knitwear .Fantastic wool and colours.Bought for my daughter for Christmas. Delivery quicker than first thought it would be. Saving up for one for myself .

Odpowiedź od Hope Macaulay

Odpowiedź od Hope Macaulay
Great customer service!
Great customer service! I initially contacted customer care with a query on sizing. I received a prompt and helpful reply. The cardigan I ordered is a lovely design, using beautiful colours and yarns. Regrettably, I was disappointed with the standard of hand knitting of my particular garment and very reluctantly returned. I followed the simple and clear returns policy, and quickly received a full refund.

Odpowiedź od Hope Macaulay
I’ve just received my Gooseberry…
I’ve just received my Gooseberry Colossal Knit Cardigan and it is FABULOUS- I feel gorgeous in it - Lucinda, the lady who knitted it, is a genius - to think she made it with no needles is amazing - it feels like you’re wearing a massive cosy hug - perfect for the winter or a cold house - I love it - thank you all for a great experience and a wonderful cardie 😍

Odpowiedź od Hope Macaulay
Fabulous 2 cardigans
Fabulous 2 cardigans. Good information at all stages along the way. 2nd delivery was a bit delayed by Royal Mail . However a quick response from Francesca was helpful and my cardigan was delivered the next day. Unique and beautiful design and knitting.

Odpowiedź od Hope Macaulay
Beautifully handmade cardigan which…
Beautifully handmade cardigan which will last forever. Gorgeous wool and expertly made. Can't wait to wear it!

Odpowiedź od Hope Macaulay
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