Hoora Recenzje 

31
•
Wynik TrustScore: 2.5 na 5

2,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The person did not put air freshener and also polished only 2 tyres and left the other 2 tyres. I had selected the 1 month wash (4 washes) But cancelled two washes for which I was charged 200 rupee... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Just pathetic pathetic service by hoorah they do not value customer time.They have a policy stating if partner doesn't arrive within 1 hr of booking you are eligible for cancellation with refund as a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered air freshner and was expecting delay. But I was astonished to see that it arrived a day early to my expectation.. good job in keeping up to the expectation.

Reakcja na opinię

Oceniono na 1 z 5

Their services are extremely pathetic and the cleaning agents are slow and not punctual there is no proper support system for getting things resolved. They should Pay me double the amount paid by me 1... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Hoora is a technology-driven vehicle care platform offering convenient doorstep car and bike services across India. Through the Hoora app and website, customers can book services such as car wash, interior cleaning, ceramic coating, vehicle servicing, and other auto care solutions. With operations in 80+ cities and over 2 lakh customers, Hoora aims to simplify vehicle ownership by providing transparent pricing, standardized service quality, and a complete 360 vehicle care ecosystem in one platform.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

31 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(31)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hoora car duster review

Hoora car duster is nice most recommended

2 marca 2026
Opinia niezależna
Logo Hoora

Odpowiedź od Hoora

Thank you for your recommendation! We're glad you liked the Hoora Car Duster. Your support means a lot to us.

Oceniono na 5 z 5

Hoora car wash review

Car wash on home in Nagpur city hoora reliable car wash partner.

1 marca 2026
Opinia niezależna
Logo Hoora

Odpowiedź od Hoora

Thank you for choosing Hoora! Happy to know you trust us as your reliable car wash partner in Nagpur.

Oceniono na 1 z 5

Predatory billing and deceptive refund policies – Stay away!

I am writing this to warn other car owners about the "subscription scam" and unethical practices run by Hoora. They have a recurring pattern of charging for services you never completed or authorized and then refusing to provide actual cash refunds.

The "Hoora Points" Refund Trap:
Instead of returning money to your bank account for failed or disputed services, they convert your cash into "Hoora Points." These points have aggressive expiration dates (some as short as a few weeks). If you don't use them immediately, the company essentially steals your money. I have documented over ₹500 in value lost this way.

Unauthorized Auto-Renewals:
They use an "auto-pay" system to book services without sending a 24-hour prior notification (WhatsApp or App triggers). When you try to cancel these unwanted bookings, they slap you with a ₹100 "late cancellation" fee. Their support representative, Devang, openly admitted on a recorded call that they do not provide these essential notifications.

Service & Property Issues:

Paint Damage: A previous ceramic coating service actually damaged the paint on my Volkswagen Polo.

No-Show Charges: On December 29th, their provider never showed up or called, yet they still charged my account and refused a bank refund.

Their customer service is rigid, unhelpful, and designed to trap your money in their ecosystem. I have filed a formal grievance with the National Consumer Helpline (1915) and will be escalating this to the District Consumer Commission in Indore if my funds are not returned to my original payment source.

Avoid this service at all costs.

28 lutego 2026
Opinia niezależna
Logo Hoora

Odpowiedź od Hoora

Hi Sorav,

we’re really sorry to hear about your experience and understand how frustrating this must have been. This is definitely not the experience we want our customers to have.
Please share your registered phone number or booking ID with us via direct message or email our support team at support@hoora.in so we can check the call records, booking history, and refund details. Our team will review the charges and work with you to find an appropriate resolution as quickly as possible.

Oceniono na 5 z 5

professional service

professional service, always on time, my issue got resolved now

22 lutego 2026
Opinia niezależna
Logo Hoora

Odpowiedź od Hoora

We appreciate your kind words! Providing professional service and on-time support is our priority.

Oceniono na 1 z 5

Service Never Delivered + Refund Pressure Tactics

Booked Hoora 4 days in a row — no one ever came. Delivery partners falsely marked “guard didn’t allow” even though entry logs show no attempt made.

Instead of refunding to my bank, they forced money into wallet coins, making me rebook — again with no service delivered.

When I posted about it on LinkedIn, Hoora asked me to remove my post in exchange for refund.
That is extremely unprofessional and worrying.

Now they are refusing refund and only offering a re-service, after wasting my time across 4 failed bookings.

Very disappointing experience in terms of reliability, transparency, and customer support.

30 października 2025
Opinia niezależna
Oceniono na 1 z 5

Worst Service experience

Hoora scam people with offers and then take money. And dont offer service
I was cheated and looted by Hoora,
I was mentally tochered by Hoora and troubled for ,2 week
Booking made from nbr 9819887552

8 września 2025
Opinia niezależna
Oceniono na 1 z 5

HOORA IS A SCAM COMPANY

Very bad experience.
I have requested a offer of Tuesday with order id 68bc30cdabac568087991490
They were unable to send the service man and they have change the date 2 times.
Finally the service was booked for 08/09/2025 at 12 to 1pm, I waited till 12 no call was made to I went for a shower to get ready and the service man called me twice and I called him within 10 mins but he refused the service and asked to contact Customer care.
I called customer care at 12.30 and informed them about the situation so staff kept me on hold for 20 mins and said she will check and reschedule the booking, I clearly mentioned I don’t want to cancel the service. She agreed and promised for call back before 2 pm.
Promise not kept so I called around 3 pm and the last female mentioned we cannot reschedule the booking and the booking is cancelled

Very bad experience, they scam people with their offers and then they don’t give service keeping your money for 15 days to earn interest.

HOORA IS A SCAM COMPANY

8 września 2025
Opinia niezależna
Oceniono na 1 z 5

do not use hoora ever

i was supossed to get 10% discount as i got their membership costing 299 rs , their cost for 2 wash was 932 before membership and after membership it became 1173 and 0 discount was given and bascially its 25% higher price i pay if i get membership. the 1st wash was so bad i sent photos to them and called them almost 20 times no one resolved my issue, and the guy dint show for the second service and they only refunded me 250 instead of 600 rs and no one is responding to emails from their end and customer service always just says they will call back but they never do. will not recommend this to anyone at all.

1 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

we booked for car wash but agent not…

we booked for car wash but agent not come to me and not reply on customer care agent also wright mail but no reply our money waist if possible please return our money very bad service hoora

please no book this service

30 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Extremely Disappointed with Hoora’s Customer Support and Refund Process

I booked a car service at home through Hoora for June 29th and paid ₹1055 in advance on June 27th. Later, I realized that the service required access to electricity and water, which wasn’t feasible near my parking area. I contacted customer support to cancel the booking, and they assured me of a full refund within 2–3 days.

It’s now been over 10 days, and I haven’t received the refund. Worse, there has been no response to my emails or WhatsApp messages, and their customer care number is unreachable. This experience has been frustrating and feels like a complete lack of accountability.

I urge others to be extremely cautious before using Hoora’s services. I’m now exploring legal options to recover my money and address the stress caused by this ordeal. Please think twice before trusting this platform with your hard-earned money.

27 czerwca 2025
Opinia niezależna

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