if I could give 6 stars I would. From start to finish exceptional service. A 8.30 ring back from 6.10email on a friday night before a bank holiday. Engineer by 9.40 am on saturday morning as requeste... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very pleased overall with my install, I did have a small issue, but they came back and sorted it at no extra charge so can't complain. Have a nice fast 2gb connection speed 3 floors up now. Overall h... Zobacz więcej
Reakcja na opinię
Would highly recommended,fast service.Richard the guy who came to do the work very friendly and helpful, I rang company to ask for quote on a aerial as my freesat kept freezing,when Richard arrived h... Zobacz więcej
Reakcja na opinię
Booking process was really efficient and appt arranged quickly. However, contractor started job and then realised leads weren’t long enough so halfway through the job added extra cost (holes in wall a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
HomeVision are specialists in CCTV, WiFi and networking solutions for both residential and commercial properties across the United Kingdom. From small home installations to large scale commercial projects, we deliver reliable, high quality systems tailored to your needs. Our services include CCTV installations, WiFi and network solutions, TV aerial installations, Digital TV aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & motorised satellite systems, DAB digital radio aerials and LCD/Plasma TV installations. With almost 60 years of combined industry experience, we pride ourselves on professional workmanship, dependable service and expert advice. Whether you need improved connectivity, security systems, aerial repairs or full network infrastructure, HomeVision are committed to delivering trusted solutions that keep homes and businesses connected and protected.
Fast & Professional Service
Same Day Service*
Subject to current availability and demand, HomeVision is proud to be able to offer a Same Day service to attend your Telecommunications, Aerial & Satellite, CCTV, WiFi/Networking needs.
Dane kontaktowe
Zjednoczone Królestwo
- homevision.co.uk
4,0
Dobra
675 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 36% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Arrived on time after giving us a 30…
Arrived on time after giving us a 30 min window,did a great job would strongly recommend
19 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Needed an experienced engineer to solve…
Needed an experienced engineer to solve problems with a Ring battery doorbell. Superb engineer, sorted it quickly and professionally. So glad I called them in.
22 września 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Had reached out to this company to…
Had reached out to this company to mount a tv to a wall. Told a fair quote price on the phone and from then on the experience went downhill. What started as around £149 turned into a quote on the day with VAT for over £400 as the engineer started adding various other jobs on and had his phone calculator out making up random prices (each time a new percentage of VAT had been added on and even the final quote didn’t add up). It was clear that the engineer sent out was trying to have me on as have found a more professional and effective company who has been able to do the entire job for less than the original quote I received here. Evidently this engineer was trying to take advantage. To make matters worse the engineer sent out walked all over my new carpets with dirty shoes and has left marks I now have had to have cleaned - the room in which I am mentioning isn’t even a room we needed any work to be carried out in but the engineer started showing himself around without my permission. They also acted very strange complimenting my home and wanting to enter rooms not specified in the job as well as, exploring what items we had in the home. Made me feel very uncomfortable. Would not recommend to friends or family very disappointed with the service and how the engineer behaved at my property.
24 września 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet the standard we expect from our company.
We take the concerns you have raised regarding pricing, the additional work discussed on site, and the engineer’s conduct at your property very seriously. Our aim is always to provide clear and transparent pricing, and we would never want a customer to feel pressured into agreeing to work or uncomfortable with an engineer’s behaviour in their home.
We are also concerned to hear about the condition of your carpets following the visit. Our engineers are expected to treat customers’ homes and belongings with care and respect at all times.
We are disappointed that we have left you with this impression of our service and appreciate you bringing these concerns to our attention.
An excellent service
Your representative advised me of the problem with my aerial, what the solution was and the cost He then carried out the necessary repairs and this resolved the problems I had previously been experiencing. An excellent service
18 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Did job extremely well and quickly
Did job extremely well and quickly. Hardly any mess price as stated
Very pleased
21 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Misleading pricing
Misleading pricing, surprise fees, and defensive customer support
I booked this company to wall-mount a TV. I was originally given a quote over the phone, but the pricing changed completely once the technician arrived at my home.
I was charged more despite providing my own bracket, and to make matters worse, a hidden VAT charge was tacked onto the final bill without prior notice taking a simple wall-mounting job to £180. Under UK consumer regulations, VAT should always be explicitly stated upfront for residential customers.
When I called customer service to raise my concerns about the lack of transparency, instead of handling the issue professionally or offering a simple apology, the representative was rude, aggressive, and defensive.
Total lack of pricing integrity and appalling customer care. Save yourself the stress and money—look elsewhere.
23 września 2026
Opinia niezależna
Odpowiedź od HomeVision
We’re sorry to hear that you were unhappy with your experience.
We would like to clarify that our prices are always advertised as “from” prices, as the final cost can vary depending on the specific requirements of the job. We also clearly state that VAT applies to our services.
Our quotes are provided free of charge and without obligation, allowing customers to understand the expected cost before proceeding. The final price can depend on factors such as the type of installation, the wall involved, access, and any additional requirements identified at the appointment.
We’re sorry if you felt the pricing was not sufficiently clear in your particular case. We take feedback regarding communication and customer service seriously and will review the circumstances surrounding your booking.
Found homevision on Google
Found homevision on Google, spoke to Amber on the phone. She booked an engineer who came to quote the job the same day. Came back at 8.30 in the morning and was done in no time at all. Hooking up an ethernet cable to an outdoor gym and fitting a tv bracket.
Turned out to be a harder job due to some wires not being correct, but the engineer sorted it at no extra cost. No grumbles, just got on with it.
Friendly, efficient service. Would highly recommend.
16 września 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Good communication and fitted the job…
Good communication and fitted the job around my working hours.
21 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
very Friendly and helpful workmen
very Friendly and helpful workmen. a asset to your company.
10 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Amazing
Amazing, thank you to the gentleman who came and fixed our wifi connection! We were having lots of problems and he stayed late in order to get it done.
21 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
I thought the 'call out' charge was…
I thought the 'call out' charge was excessive! Also, demanding card details on the doorstep was not a good thing!
I am not sure of the correct date of the appointment
7 września 2026
Odpowiedź od HomeVision
Thank you for your feedback. I’m sorry you felt the call out charge was excessive, and I completely understand your concerns about being asked for card details on the doorstep.
We appreciate you taking the time to raise these concerns and will take your comments on board.
Did everything correct!!! Quite expensive but very pleased!
Expensive at£500 for few hours, the de-install, the re-cabling and the diagnostic testing before was really worth it!!! Very neat job too!!
2 września 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you so much for your 4 star review ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
I paid a deposit
I paid a deposit, the engineer did not come on the arranged day. I was promised an appointment the next day and that too didn’t happen. I requested a refund. They apologised and for falling short, said I would get a refund and that hasn’t happened. I called again and was promised a phone back and that hasn’t happened. Avoid.
9 września 2026
Odpowiedź od HomeVision
We’re very sorry to hear about your experience. We understand how frustrating it must have been to be let down on two occasions and then have to chase for the refund you were promised.
Please accept our sincere apologies for the inconvenience and lack of communication. We take your feedback seriously. Please contact our aftersales team and they will be happy to help.
Technician very competent and fixed the…
Technician very competent and fixed the problem
7 września 2026
Odpowiedź od HomeVision
Thank you so much for your 4 star review ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
I had an engineer who cam w to look at…
I had an engineer who cam w to look at the job for a quote. He then went away and said he will let his office send me a quote. After a week or so l did hear anything but so l called the office and up to now noone has come back to me. Very unprofessional behaviour from these lots. Im disappointed
9 września 2026
Odpowiedź od HomeVision
We’re sorry to hear about your experience and completely understand your disappointment. You should have received the quote and a follow up from our office, and we apologise that this didn’t happen.
We take your feedback seriously and appreciate you bringing this to our attention.
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Excellent
Excellent
Same day response, clear straightforward pricing and booking, and a very pleasant and knowledgeable operative. Would use again.
18 września 2026
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Exemplary service thank you.
Impossible to find a company to better what the boys achieved. Thank you 👌👌
17 września 2026
Opinia niezależna
Odpowiedź od HomeVision
Thank you so much for your 5 star review ⭐ ⭐ ⭐ ⭐ ⭐
We really appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you were happy with the service.
Your feedback means a lot to the team, and we hope to assist you again in the future.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.