Homejoy Recenzje 

98
•
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I have been using Homejoy for regular fortnightly cleans for about 8 months. Initially the service was good. I have been happy with the quality of the cleaning and most of the cleaners I have had have... Zobacz więcej

Oceniono na 5 z 5

Setting up the first appointment with Honejoy was easy, registering on the website and arranging a time was straightforward. There were a couple of text reminders which I really appreciated. The c... Zobacz więcej

Oceniono na 5 z 5

Booking cleaning services through agencies is just one big headache. Homejoy offered me an easy, cost-effective and reliable cleaning service that really listened to my needs. The booking process was... Zobacz więcej

Oceniono na 5 z 5

Jhosmark was 5 mins late which was slightly irritating as I had to wait for him before going to work, but he was a lovely person to meet. When I came back home, I immediately could tell someone had c... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa sprzątania

Informacje przekazane przez różne źródła zewnętrzne

At Homejoy we only work with the very best: all cleaners are interviewed and tested in person, background checked and fully insured. With our online booking system, you can book in seconds for a time that suits you, pay with your credit card and manage your account online. You can add extra tasks like inside the fridge or oven, and your cleaner will even bring supplies if you need them to. Book one-off or on a recurring basis, both at £13 per hour, and it's really easy to get your preferred cleaner back every time. Our customer support team is on hand for prompt assistance if you have any questions.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

98 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(98)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

friendly and helpful

Both staff and cleaning professionals are delightfully friendly and helpful which is always nice. It's lovely to come home to a blitzed and beautiful home, i would definitely recommend these guys!

4 sierpnia 2014
Opinia niezależna
Oceniono na 1 z 5

homejoy is fake

I tried to place an order and no matter what address I used it said they were all booked. I could not even select a date, just fully booked now and forever. This city has over 3 million people, I really doubt everyone is fully booked everywhere for all addresses

27 lipca 2014
Opinia niezależna
Logo Homejoy

Odpowiedź od Homejoy

Hi James,

We are sorry to hear you having been facing troubles when trying to search Homejoy's availability in your area.

If you could kindly email us with your Postal Code we will be sure to check availability in your area and get you booked in.

Regards,

The Homejoy Team.

Oceniono na 5 z 5

Great experience all round with. Homejoy

Homejoy is a really good 'hands off' cleaning company. Very easy to use their online booking service - even if you need to change your date for the cleaner. The cleaner Juliet was very pleasant, got on and did a great job.

25 lipca 2014
Opinia niezależna
Oceniono na 4 z 5

Punctual and thorough

Bought a voucher from Homejoy's advert. The booking process was a bit confusing, but I got there in the end after calling Homejoy.

The cleaner came on time, and was courteous and friendly. He was thorough and managed to accomplish a lot in the 2.5 hours that he was booked in for.

24 lipca 2014
Opinia niezależna
Oceniono na 5 z 5

Professional, low-hassle service

After arriving back from a long holiday, we wanted to have our flat cleaned. I had heard good things about Homejoy on the internet and decided to give it a go.

Everything from booking to meeting the cleaner to stepping into the cleaned flat was pleasant and effortless. Homejoy's website is clear and easy to use, the cleaner was on time and friendly, and the service was professional. Really, there's not much else to say. That's exactly what you want in a cleaning service.

The price is competitive, although slightly more expensive than other, less-known cleaning services. The upside is professionalism and great experience. I will most probably use Homejoy again.

16 lipca 2014
Opinia niezależna
Oceniono na 5 z 5

Friendly, easy and clear – with a great value introductory offer

I've been meaning to get a cleaner for a long time but never got my act together. Homejoy was advertised to me through Facebook so I thought why not – and it was great. Easy to use, friendly service, and now I have a lovely clean house. I've only done the introductory offer which was fantastic value, but have already booked in a second appointment.

16 lipca 2014
Opinia niezależna
Oceniono na 5 z 5

Excellent

The standard of cleaning was excellent and the booking system efficient and easy to use.

3 lipca 2014
Opinia niezależna
Oceniono na 5 z 5

Would happily recommend.

Simple to make the appointment online with lots of availability on the date of my choice. The cleaner arrived, was professional, courteous, polite & quick. I normally do my own cleaning, but having been away for a while & with visitors arriving later that day I didn't have a chance to do it myself. If ever I'm in the same situation I wouldn't hesitate to use again.

3 lipca 2014
Opinia niezależna
Oceniono na 5 z 5

Great experience!

Although there was a tiny amount unfinished due to me not booking long enough time, the cleaning was very thorough, booked a second visit the next day!

20 czerwca 2014
Opinia niezależna
Oceniono na 5 z 5

Great service from cleaner! But..

..homejoy's rebooking feature via text is a shambles and didn't work. So I lost out money onthe special deal I paid for. I asked for a re-booking but it never happened. Their loss too I guess.

20 czerwca 2014
Opinia niezależna
Logo Homejoy

Odpowiedź od Homejoy

Hi Yousif,

We are sorry to hear you had trouble trying to book another appointment with us. If you would like to re-book an appointment, please don't hesitate to call or email us during our operational hours.

Regards,

The Homejoy Team.

Oceniono na 5 z 5

Dazzling

The cleaner was on time, and set to work right away. She did an amazing job and even cleaned areas I did not image she would do. I would highly recommend her to anyone who wants their home as good as new.

19 czerwca 2014
Opinia niezależna
Oceniono na 5 z 5

Ecellent

Pembe was an excellent cleaner. Friendly and thorough. My flat feels brand new. The homejoy experience is hassle free and fits well my need for an occasional cleaner.

19 czerwca 2014
Opinia niezależna
Oceniono na 3 z 5

Good Cleaner but prejidicial attitude

Sent a good cleaner but wouldn't be in the same room as our dog - asked if we could shut him away. It's HIS home and this is deeply offensive.

19 czerwca 2014
Opinia niezależna
Logo Homejoy

Odpowiedź od Homejoy

Hi J Sharp,

We are sorry to hear about your experience with Homejoy. We are 100% committed to allocating a Cleaning Professional that will be a suitable match for not only you, but your home too. I'm sorry this was not the case. If you could email us with further information to support@homejoy.co.uk someone from the Client Services team will be in touch.

Regards,

The Homejoy Team.

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