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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had our CCTV cameras installed by this company a few years ago. Just had all cameras upgraded to a newer version, using the same company as we found them to be very reliable and helpful the first tim... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Absolutely loved my cameras had them installed over 3 years a go, but alas one has stopped working and another is on its way out, but l can not fault the company, and cannot afford to up grade

Oceniono na 5 z 5

Extremely impressed with Home CCTV & Alarms. We have had 3 cameras installed by their engineer, James. He was knowledgeable, efficient and very helpful and has done an excellent installation. He had... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had our cameras upgraded today by Homecctv. There engineer james was amazing from start to finish. He was respectful of our property, very friendly & very knowledgeable. He explained everything to u... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami ds bezpieczeństwa
  2. Sklep z alarmami

Napisane przez firmę

Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England. Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises. Our systems are designed to be easy to use, regardless of your level of technical ability. We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

185 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(185)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Arrived on the job the time I was given…

Arrived on the job the time I was given very good professional job done no mess very polite went through all the tec with me

28 maja 2024
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Odpowiedź od Homecctv

Thanks very much for taking the time to leave this 5 star review. We appreciate it

Oceniono na 5 z 5

Faultless

Professional, knowledgeable, friendly and arrived as planned

10 czerwca 2024
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Odpowiedź od Homecctv

Thanks very much Angela for taking the time to leave this 5 star review. We appreciate it

Oceniono na 5 z 5

An amazing company

An amazing company, thank you for all your help. K&M

27 maja 2024
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Odpowiedź od Homecctv

We really appreciate you taking the time to leave this positive feedback, thank you very much.

Oceniono na 5 z 5

After a conversation with the main man…

After a conversation with the main man they rectified the problem straight away free of charge even though it wasn’t really their fault and the operative who they sent was excellent

14 czerwca 2024
Opinia niezależna
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Odpowiedź od Homecctv

Many thanks Brendan, Glad Trev was able to get everything working correctly for you yesterday. Any issues, just give us a call on 01132581999

Oceniono na 5 z 5

Simply the best

They have been brilliant with me. I'm disabled and they are just amazing x

7 czerwca 2024
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Odpowiedź od Homecctv

You are more than welcome Gerry, thank you for making the time to leave this review.

Oceniono na 5 z 5

The cameras we was told would be able…

The cameras we was told would be able to zoom in and see reg plates on cars, sadly can not without pixilating, had probs with cameras and sensors and only now almost a year on are they getting sorted.

Edited: As now had a new member of staff come out and sort cameras (and alarm sensors, that batts was dead) So far spot on.

When you phone with any problems they do listen, and setup a date for a member of staff to attend, Only thing i would add if your looking at getting this system, Go for the best cameras.

17 sierpnia 2023
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Odpowiedź od Homecctv

Thank you for the update to this review. We will always endeavor to improve.

Oceniono na 5 z 5

Great service and amazing product

Great service and amazing product. I now have both the cctv and the alarm from Homecctv and I’m really impressed. Happy to recommend!!

28 maja 2024
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Odpowiedź od Homecctv

Thanks for the great feedback Jacqueline, Having the cameras and the alarm is truly a "belt & braces" solution which we now recommend for everyone.

Oceniono na 5 z 5

What a great service by a reputable…

What a great service by a reputable company using quality products.professional guys and offer a great after service if you ever need them,their prompt polite and do a great clean job.5*’s for this company.

11 czerwca 2024
Opinia niezależna
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Odpowiedź od Homecctv

Thanks for the great feedback Annette, We do our best and it's lovely that you've taken the time to leave such positive feedback.

Oceniono na 5 z 5

Alarm and CCTV install …

Excellent service from start to install day
No pressure survey good solid advice from knowledgable surveyors
Would definitely recommend

10 czerwca 2024
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Odpowiedź od Homecctv

Thanks for the great feedback Andy, We do our best and we appreciate the positive feedback.

Oceniono na 5 z 5

Amazing after few years still there when you need them.

We was having jobs done out back and need to take our camera down for a while.
We’ve had them in for a couple of years but I had to ring to get to know how to get to screws that held them to the wall.
We had already tried lol.
They were absolutely great sent us a video if exactly what too do.
We was doing it right it was just we had to put more pressure on.
Thanks again for your help.

25 maja 2024
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Odpowiedź od Homecctv

Thanks for the great feedback Glynis, We are always happy to help in any way we can and it's lovely that you've taken the time to leave such positive feedback.

Oceniono na 5 z 5

Absolutely fantastic company

Absolutely fantastic company. I started off with 2 cameras and now have a 3rd. I couldn't be happier with the after sales service too. Always keen to help with any query and the install engineers are very polite, friendly and helpful. I would recommend them to everyone!! without a second thought!! well done Homecctv team x

15 marca 2024
Opinia niezależna
Logo Homecctv

Odpowiedź od Homecctv

Thanks for the great feedback Angela, We take care to only add polite friendly team members to our ever-growing family business. it's lovely that you've taken the time to leave such positive feedback.

Oceniono na 3 z 5

Limited aftersales support or contact.

Issues experienced have now been resolved. But had a CCTV & Camera Install undertaken on Monday 4th December 2023, unfortunately i experienced a poor installation, wonky white door contacts on a brown door, CCTV camera's installed at a height i struggle to maintain, as night light attracts spiders for moths etc. Once completed, no customer support just a monthly maintenance fee, with little or no contact. They have now tried to contact to remediate, however i am constantly busy or out of the country, so this hasnt been rectified as yet.

23 maja 2024
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Odpowiedź od Homecctv

Hi John, Sorry to hear you were not happy with parts of the original install, we normally don't contact customers after every install as we expect everything to be perfect and we normally check everything is correct before we leave on the day of install. However we are always available if you needed to discuss any problems or need assistance. Your system was installed over 2 years ago so we are surprised to be finding out now there was an issue. We had spoke to you a few weeks ago to discuss and to arrange to come back to resolve any issues you might have and you even enquired about adding another camera however since then we cannot seem to get hold of you? We have called many, many times but you have still not got back to us? So when your ready let us know and we would be more than happy to come out and see you to discuss what needed rectifying and of course the extra camera.

Many thanks

Damien
******************************
Hi John,

I have tried numerous times again to contact you to follow up from our visit to rectify the issues on the 11th of September, however i do know you are constantly out of the country working so this can be difficult to get hold of you. As you were there on the 11th of September when we completed the work and signed it off with our installer i am assuming you are now happy with the resolution. If you do need anything else or have any further questions then please feel free to contact us.

Many thanks

Oceniono na 5 z 5

Always on hand to help with any issues

Always on hand to help with any issues, great service 5*

28 maja 2024
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Odpowiedź od Homecctv

Thanks for the great feedback Alison, As you say, we are only a phone call away.
Thank you for taking the time to leave such positive feedback.

Oceniono na 5 z 5

Awesome service

This company do what they promise to do. Had the Cctv system for several years now and only needed support once which was dealt with very quickly. Highly recommend this business for any Cctv or alarm requirements.

26 maja 2024
Logo Homecctv

Odpowiedź od Homecctv

Thanks for the great feedback Peter, It's great that you've had the system for years and only needed our help once but when you did we are only a phone call away.
Thank you for taking the time to leave such positive feedback.

Oceniono na 5 z 5

Cardwell

We have cameras 🎥 installed and they did a fab job the after sales/Service is second to none
Well recommend

13 marca 2024
Opinia niezależna
Logo Homecctv

Odpowiedź od Homecctv

Thanks for the great feedback Alison,
Thank you for taking the time to leave such positive feedback.

Oceniono na 5 z 5

Problem solved in minutes

We had our cctv installed a year ago, However we have changed our broadband provider and couldn't access it on our phones even though it was still on the tv, I contacted home CCTV about this and they got back to me within 5 minutes to tell me what to do, I received a video on what I needed to do and it was resolved within 10 mins. They have been absolutely amazing through and through. Would highly recommend them 😀

23 maja 2024
Opinia niezależna
Logo Homecctv

Odpowiedź od Homecctv

Hi Paula,
It’s our pleasure, thanks for the positive feedback 😊

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