I have received their bedding set, when opened the birds on it looked nothing like the image on the website. I have packaged it up and managed to return it. However Holsper sent it back to me saying i... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service team assisted me greatly in making sure my parcel arrived safely. I had mucked up the delivery instructions - long story - but they dilligently followed up my concerns and the pac... Zobacz więcej
Reakcja na opinię
I saw the product ads on Facebook and was considering buying a high quality bedding set as I find they stand the test of time compared to cheaper varieties. I was impressed by the reviews and spent a... Zobacz więcej
Reakcja na opinię
I love Holsper and have several items from duvet sets to pillowcases to my most recent purchase, their Cusco blanket, which is fabulous and looks amazing on the sofa in our conservatory - is perfect.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Luxury bedding designed for ultimate comfort and style. Explore Holsper's wide range of premium fabrics, prints, and designs, loved by thousands
Dane kontaktowe
Zjednoczone Królestwo
- info@holsper.com
- holsper.com
4,4
Doskonała
748 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pure Luxury
The printed bedding set arrived promptly and its beautiful, luxurious and really soft on the skin. Really pleased with the set.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Zoe,
Thank you so much for your lovely feedback! We're thrilled to hear you're enjoying the bedding set – it really means a lot to us. 😊 Soft, beautiful, and luxurious is exactly what we aim for, so we’re delighted it hit the mark for you.
Wishing you many cozy nights ahead! 💤✨
Warm regards,
Holsper
The bedding is very nice soft and silky…
The bedding is very nice soft and silky and very luxurious, my one complain is when I washed it the colour faded and I now have little white crease lines all over the duvet cover, pillow cover and sheets and I did follow all the care instructions they had on a cotton wash and that was the only thing in the wash at that time and on low heat and it still came out with lines but that is the only complaint.
1 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Darcey,
Thank you so much for your kind words – we're really glad to hear you found the bedding soft, silky, and luxurious!
We're truly sorry to hear about the fading and white crease lines after washing. That’s definitely not the experience we want for our customers, especially when care instructions were followed so carefully. Sometimes, even a slightly higher wash temperature than recommended or certain water types can affect fabric dyes, especially on rich or dark tones. With gentle cycles, certain washing machines or water types can cause unexpected effects on dark or vibrant fabrics.
We’d love to look into this further and find a solution for you. Please feel free to reach out at info@holsper.com – they’ll be more than happy to assist you further and find a solution.
Thanks again for your feedback – it’s truly appreciated!
Warm regards,
Holsper
Exceptional service
Ordered for the first time, bedding wasn’t cheap , it was worth it when it arrived, quality was lovely, had a problem with what was in the package, got in touch with the company, dealt with a lady called Marie, she was exceptional and issue solved the next day, thank you
21 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Linda,
Thank you so much for your kind words and for giving us a try! We’re thrilled to hear you were happy with the quality of the bedding – and it’s lovely to know Marie was able to help so quickly and make things right for you. 💛
We truly appreciate your support and hope you enjoy your bedding for a long time to come!
Best regards,
Holsper
This is really beautful bedding
This is really beautful bedding. Looks gorgeous and is so comfortable. Fast delivery too.
I'd like it if there were plain pillowcases available that were a complimentary color to the duvet cover snd patterned pillow slips.
21 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Sam,
Thank you so much for your lovely review! We're so happy to hear you're enjoying the bedding and that it arrived quickly. 😊
That’s a great suggestion about the plain pillowcases—we really appreciate the feedback and will definitely pass it along to our design team. It’s always helpful to know what our customers would love to see next!
Thanks again for your support and kind words 💛
Warm regards,
Holsper
For the bedsheet I paid £75!!
For the bedsheet I paid £75 and its to short for the king size...The picture with longer than duvet size is Not for the King Size...I feel cheated!!!
Not happy with a £75 sheet...!!!
14 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Aurelia,
We’re really sorry to hear you're disappointed, and we completely understand your frustration.
Just to clarify, our King Size flat sheet measures 245cm x 270cm. However, how it fits can depend on the height and size of your mattress – especially if it’s a deeper or taller model. Many of our customers (and we do the same) often use a larger flat sheet on a smaller mattress to create that oversized, draped look you saw in our photos.
We're truly sorry it didn’t meet your expectations this time. If the sheet isn’t right for you, you're absolutely welcome to return it. Please just drop our team an email at info@holsper.com, and they’ll be more than happy to help.
Thanks again for your feedback – it really helps us improve.
Best regards,
Holsper
Amazing bedding
Holsper bedding supplies are truly dream like. I bought a package which included the duvet, fitted sheets, and pillow covers. The packaging was absolutely adorable (makes me want to get another just to unpack it honestly). The material itself is even better. Everything is so soft and smooth.
20 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Paule,
Thank you for your wonderful review! We’re delighted to hear that you’re enjoying every aspect of your Holsper bedding set — from the packaging to the feel of the fabric. It's great to know it brought such a positive experience, and we’d be thrilled to welcome you back anytime!
Warm regards,
Holsper
Beautifully presented bedding
Beautifully presented bedding. Just as good as the first set we had.
20 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Pam,
Thank you for your review.
We’re pleased to hear that the quality and presentation of your new bedding set met your expectations and matched your previous experience. Your continued trust in our products is greatly appreciated.
Warm regards,
Holsper
Just the most beautiful bed linen
Just the most beautiful bed linen. It arrives perfectly packed in felt bag. It is a joy to wash and iron too. This is the second set I’ve bought and will be purchasing more.
16 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Sally,
Thank you so much for your kind review! We're thrilled to hear you're enjoying your bedding sets — and we're especially happy you appreciate the little touches like the felt bag and how easy it is to care for.
It truly means a lot that you've come back for a second set, and we can't wait to welcome you again for the next one!
Warm wishes,
Holsper ✨
It’s absolutely gorgeous
It’s absolutely gorgeous, such good quality and design - very comfortable. Plus customer service was excellent! Thank you
16 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Mr Beth,
Thank you so much for your kind words! We're thrilled to hear that you're loving the design and quality of your bedding — and even more delighted that you felt well taken care of by our customer service team.
Your support truly means a lot to us, and we hope your new set continues to bring comfort and style to your space.
Warmest thanks again,
Holsper
Beautiful fabrics - happy sleeping.
Beautiful advertising. Gorgeous coloring on the ads. I had to realize - actual life is well, actual. My choice was happy, although virtual life looks surreal. Great smooth feel to the duvet, pillow covers and bed sheet. Lovely. Silk pillow cases are wonderful. All recommended.
15 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi there,
Thank you so much for your thoughtful review! We're really glad to hear that the set brought a bit of that "virtual magic" into real life. 😊 It’s true—photos can sometimes feel a bit surreal, but we’re happy your choice still made you smile in the real world too!
Delighted to know you're enjoying the smooth feel of everything, especially the silk pillowcases—they’re such a treat, aren’t they? Thanks again for recommending us!
Warm wishes,
Holsper🌸
Good quality.
Soft, good quality fabric. The colours are very bright
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi there,
Thanks a lot for your lovely feedback! We're so glad you’re enjoying the softness and vibrant colours of the fabric. Nothing beats bedding that looks and feels amazing!😊
Wishing you many cosy nights ahead,
The HOLSPER Team ✨🛏️
I was disappointed with my golden birds…
I was disappointed with my golden birds quilt cover and fitted sheet. I expected the colours to be very vibrant and bright, but when it arrived, the colours looked faded and dull. Also, despite ordering a king size fitted sheet, it really didn't fit the mattress at all well. So for what I.paid, I'm disappointed .
11 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi,
Thank you so much for your honest feedback – we really appreciate you taking the time to share your experience.
We're sorry to hear that the colours didn't meet your expectations. It's important to mention that colours can sometimes look different in real life due to variations in screen display settings and lighting. Our photos are taken in a professional studio with ideal lighting, while the natural or artificial light in your home can slightly change how the colours appear.
Regarding the fitted sheet, our king size measures W 150cm x L 200cm x D 25cm. If it doesn't fit your mattress properly or you're not happy with the product, you're more than welcome to return it—as long as it's unused and unwashed. Just reach out to our support team at info@holsper.com, and they'll be happy to help you through the process.
Thanks again for your feedback – it really helps us improve!
Warm regards,
Holsper
Beautiful bedding a lovely company to…
Beautiful bedding a lovely company to do business with 4****
3 marca 2025
Opinia niezależna
Odpowiedź od Holsper
Hi there,
Thank you so much for your kind words! We're really happy to hear you love the bedding and had a great experience with us. If there's anything we could've done to earn that fifth star, we'd love to hear your thoughts — always looking to improve!
Hope to see you again soon 😊
Warm regards,
Holsper🌿
Silky comfort
Delivery arrived quickly, packaged securely and wrapped well, with a bag too. The sheets themselves are so soft and comfortable. I’ll forever get sheets from here ❤️❤️
6 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Emily,
Thank you so much for your wonderful feedback! We're thrilled to hear your order arrived quickly and safely—and even happier that you're loving the softness and comfort of the sheets.
It truly means a lot to know you'll be choosing us again in the future ❤️❤️
Warmest regards,
Holsper
Super soft and stylish
4 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Nicola,
Thanks so much for your lovely review! We're thrilled to hear you’re loving how soft and stylish your new bedding is. That’s exactly what we aim for!
Hope it brings you many cozy nights ahead. 💫
Best wishes,
Holsper Team
I purchase all my bedding from holsper…
I purchase all my bedding from holsper and have done for many years
Excellent customer service from purchase to delivery this company is great
4 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Dear Grace,
Wow — thank you so much for your continued support over the years! It truly means the world to us that you choose Holsper time and time again for your bedding.
We're especially glad to hear that our customer service has consistently met your expectations from purchase through to delivery. We’ll keep doing our best to make every experience just as smooth and satisfying.
Wishing you many more cosy nights with us!
Warmest regards,
Holsper
Outstanding Quality
I ordered two sets of bedding and they arrived in good time in lovely bags. I love the softness of the Egyptian cotton, the quality of the material is obvious. My only complaint would be the price.
3 marca 2025
Opinia niezależna
Odpowiedź od Holsper
Dear Emma,
Thank you for your lovely review! We're so pleased to hear your bedding sets arrived promptly and that you're enjoying the softness and quality of the Egyptian cotton — it's always great to know when the feel and finish truly stand out.
We do understand your comment about the price. Our goal is to offer bedding that not only looks and feels luxurious but also lasts, and we truly appreciate you giving it a try. Your feedback is valuable and helps us find ways to bring even more value to our customers in the future.
Wishing you many restful nights ahead!
Warm regards,
Holsper
Pretty, soft bedding, nicely packaged, too soon to assess how it will wear
The bedding itself is very pretty and the cotton fabric seems of a good quality, very soft and nice to touch. I chose the “coral garden” design and it exactly suits the decor of my bedroom so I am pleased with it. Everyone who has seen it exclaims over how lovely the soft but bright colours are and love the little fish in the design. I like the zipper detail on the duvet cover and the piped edges on the pillowcases. It came in fancy packaging including a useable cotton tote and a pretty ribbon. This made unwrapping it a pleasant, high quality experience. My particular purchase was in the sale and I was happy to get such high end bedding at the price. It isn’t the most expensive bedding I’ve ever bought but it is definitely amongst the nicest and if it lasts it will be a favourite. Four stars rather than five, because I have literally only just received my bedding, washed and dried it and put it on. I cannot say whether it will stand the test of time. I wish firms would send out their feedback requests after a few months instead of immediately.
1 kwietnia 2025
Opinia niezależna
Odpowiedź od Holsper
Dear Mary,
Thank you for taking the time to share such a detailed and thoughtful review of your Coral Garden bedding set. We’re delighted to hear that you’re enjoying the soft cotton fabric, the design details like the zip closure and piped edges, and of course the cheerful little fish that add a playful touch!
It’s wonderful to know the colours suit your decor so well and that the unboxing experience felt special — we put a lot of care into our packaging, and it’s lovely to hear that it made a positive impression.
We completely understand your decision to rate it four stars for now — your point about the timing of feedback requests is a fair one, and we’ll definitely pass it along to the team. Longevity matters, and we truly hope the bedding continues to impress you in the months ahead.
If you ever have any questions or need anything down the line, we’re just a message away.
Warm regards,
Holsper
This is the second bedding set I have…
This is the second bedding set I have purchased from Holsper. It arrived beautifully packaged and the colours are true to the website, stunning and vibrant. The quality of the material is luxurious. I would definitely recommend this product and company.
29 marca 2025
Opinia niezależna
Odpowiedź od Holsper
Dear Teresa,
Thank you so much for your continued support and for taking the time to share such a wonderful review. We're thrilled to hear that this is your second purchase with us and that the bedding set met your expectations once again.
It's fantastic to know that you appreciated the vibrant colours, quality packaging, and luxurious material—these are all aspects we take great pride in.
Your recommendation truly means a lot to us, and we look forward to welcoming you back again in the future.
Warm regards,
The Holsper Team
Absolutely gorgeous bedding and…
Absolutely gorgeous bedding and fabulous service
28 marca 2025
Opinia niezależna
Odpowiedź od Holsper
Hi Chelsea,
Thank you so much for your kind words! We're thrilled to hear you’re loving your new bedding and that our service hit the mark for you. It means a lot to us!
If you ever need anything else or have any questions, we’re just a message away.
Wishing you many cosy nights ahead,
Holsper Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.