If I could give zero stars I would. PLEASE BEWARE of their refund policy. I cancelled an order about 10 minutes after ordering, received a email that it was cancelled, I never received my refund, sent... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I absolutely love my Bible bag and wallet. It has plenty of room to fit my Bible, daily journal, daily devotional study, and notebook for sermon notes, plus my book light, highlighters, and pens. It... Zobacz więcej
Reakcja na opinię
My bags are beautifully crafted and my mother in law and my mom love them!! I can not wait until I get my bag and wallet soon!! The shipping was quicker than I expected and the bags came carefully wr... Zobacz więcej
Reakcja na opinię
I have ordered 2 bags & 2 wallets from HolisticBags. It was a total surprise when I opened each one. The bags & wallets were even more beautiful than online. The quality & workmanship was terrific. I... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
HolisticBags is a unique store that specializes in crafting high-quality leather handbags inspired by Bible verses. Each bag is carefully designed with Christian symbolism and features a personalized touch with the customer's name engraved on it. The store's products are not only stylish and functional but also serve as a reminder of the customer's faith and values. Whether you're looking for a special gift for a loved one or a treat for yourself, HolisticBags has a variety of styles to choose from that will suit any occasion. As a Christian-focused store, HolisticBags is committed to providing excellent customer service and creating products that inspire and uplift its customers.
Dane kontaktowe
400 Rella Blvd Ste. 123-298, 10901, Montebello, Stany Zjednoczone
- cs@holisticbags.com
- holisticbags.com
4,1
Dobra
482 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The quality is very nice but I do not like that it was not made in the USA
The quality is very nice but I do not like how the company portrays themselves as a US Company especial with the picture of the artisan who is suppose to be designing it. A bit over the top Id say. Because the bags are made in China. I do not think I would have purchased if I had known.
1 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Kc,
Thank you for sharing your thoughts with us!
We genuinely appreciate your feedback and apologize for any confusion regarding our brand representation. We strive to celebrate the craftsmanship involved in our products, and it was not our intention to mislead you.
We are glad to hear that you find the quality of the bags to be very nice! 👜 Your satisfaction is important to us, and we take your concerns seriously. We will review how we communicate our sourcing and design processes to ensure clarity.
We value your input and hope to improve your experience with us in the future. Thank you for your support!
Received my bag
I would have given 5 stars but I was lead to believe that these bags were being made in the US. I was disappointed to learn that they actually come from China. I have received the first bag I ordered and am waiting on the second one. The bag itself seems well made. I should have ordered the smaller one but that is my bad.
6 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Loy,
Thank you for taking the time to share your feedback with us!
We sincerely apologize for any misunderstanding regarding the origin of our bags. We strive for transparency, and we appreciate your honesty as it helps us improve our communication.
We’re glad to hear that you’re pleased with the quality of the first bag you received! 👜 We understand that choosing the right size can be tricky, and we’re here to help if you have any questions about our products in the future.
Your satisfaction is important to us, and we hope that the second bag meets your expectations as well. Thank you for your support!
Received my full order in a timely…
Received my full order in a timely manner. The bags are perfect!! High quality and beautifully designed
5 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Nancy,
Thank you so much for your fantastic review! 🌟
We are thrilled to hear that you received your full order in a timely manner and that you’re happy with the bags. Quality and design are very important to us, so it’s wonderful to know that our efforts have resonated with you.
We truly appreciate your support and recommendation. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help and ensure you have the best experience possible.
Thank you again for choosing HolisticBags, and we look forward to serving you again soon!
I NEED A USPS TRACKING NUMBER…
THEY SHIP THINGS USING A BOOTLEG CARRIER SAYING THEY USE USPS FIRST CLASS MAIL BUT DONT PROVIDE A USPS TRACKING NUMBER GET YOUR STUFF TOGETHER HOLISTIC BAGS WHY IS IT A MISSION FOR ME TO RECEIVE MY PACKAGE AND WHY ARENT YOU PROVIDING PEOPLE WITH THE USPS TRACKING NUMBER ?!?!?!?
1 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Mario,
Thank you for sharing your concerns with us. We sincerely apologize for the frustration you've experienced regarding the tracking of your package.
We understand how important it is to have clear information about your order, and we are currently checking with USPS to get to the bottom of this issue.
Our team is dedicated to resolving this matter as quickly as possible, and we appreciate your patience during this time. We will reach out to you soon with an update, including tracking details, so you can stay informed about your shipment.
Thank you for your understanding, and we’re committed to ensuring you receive your package promptly.
I LOVE my Holistic handbag! 💜
I LOVE my Holistic handbag! 💜 It is so beautiful, spacious, elegant - AND it has my name on it! Shipping took quite a while, but it was definitely worth the wait! I highly recommend this product and hope that many take advantage of the opportunity to own such an amazing, personalized accessory!
4 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Mary,
Thank you so much for your wonderful review! 💜
We are thrilled to hear that you love your Holistic handbag and that its beauty, spaciousness, and elegance have made a lasting impression on you. Personalization is something we take pride in, so we’re glad you appreciate having your name on it!
We understand that shipping can sometimes take a bit longer than expected, and we truly appreciate your patience. It’s fantastic to know that you feel it was worth the wait! Your recommendation means a lot to us, and we hope many others get the chance to enjoy such a special accessory.
Thank you for choosing HolisticBags, and we look forward to serving you again in the future! 😊
They kept me updated about my bag.
They kept me updated about my bag. I love my bag and looking forward to using it when I go to church. I definitely would recommend Holistic Bags.
6 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Michelle,
Thank you so much for your fantastic review!
We are delighted to hear that you love your bag and that we could keep you updated throughout the process. It’s wonderful to know you’re looking forward to using it at church!
Your recommendation means a lot to us. We strive to provide not only quality products but also a great customer experience. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out.
Thank you again for choosing HolisticBags! We hope to serve you again soon!👜💖
The Customer Experience
The customer service that was provided through the process went above and beyond expectations. I was offered several choices to make my experience as a customer go as smoothly as possible. The hard work and dedication that was put in to ensure that I was satisfied as a customer was very much appreciated. I can’t say thank you enough for all of your support throughout this process. The support team responded to each email that was sent with a kind heart. Thank you for making my experience unforgettable. Thank you to each team member who responded to me and who worked very hard to ensure that I was satisfied.
5 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Keith,
Thank you so much for your wonderful review! 🌟
We are thrilled to hear that our customer service team exceeded your expectations and provided you with a smooth experience. It means the world to us to know that our hard work and dedication made a positive impact on your journey with us.
We genuinely appreciate your kind words about our team members and their commitment to ensuring your satisfaction. Your feedback inspires us to continue providing the best service possible.
Thank you once again for your support, and we look forward to serving you in the future! 😊
Never received my order,7 weeks
Never received my order,7 weeks, no responce.
19 grudnia 2024
Opinia niezależna
Odpowiedź od HolisticBags
Dear Bobrae,
Thank you for reaching out and sharing your experience with us. We’re truly sorry to hear that you have not received your order after seven weeks, and we understand how frustrating this must be. 😞
Sometimes, our replies can end up in the spam folder, so we kindly ask you to check there as well. If you still don’t see our response, please send us an email again, and we will prioritize your inquiry to ensure you get the assistance you need.
We appreciate your patience and understanding, and we’re here to help resolve this for you as quickly as possible. Thank you for your support! 💖
The ordering process was very simple
The ordering process was very simple. I love the fact that it is specifically made for me. The quality of the product is amazing. The craftsmanship on it is excellent. Love this product would not hesitate to order another product.
5 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Amy,
Thank you so much for your wonderful review!
We’re thrilled to hear that you found the ordering process simple and that you love your personalized product. 😊 It means a lot to us that you appreciate the quality and craftsmanship that goes into our items.
We take great pride in creating products that are made just for you, and it’s fantastic to know that you’re happy with your purchase. Your support encourages us to continue delivering excellence, and we would be delighted to serve you again in the future.
If you have any suggestions or need assistance, please feel free to reach out. Thank you for choosing us! 💖
Odpowiedź od HolisticBags
Dear Sheila,
Thank you for your feedback, and we’re truly sorry to hear that the zipper in your wallet is broken. We understand how frustrating it can be to receive a product that doesn’t meet your expectations, and we sincerely apologize for any inconvenience this has caused.
We strive for quality in all our products, and it’s disappointing to know we fell short in this instance. Please reach out to us directly at our email so we can assist you and arrange for a replacement or a solution that works best for you.
Thank you for your understanding, and we appreciate your patience! 💖
I didn’t get my bag I got the wallet.
4 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Customer,
Thank you for bringing this to our attention, and we’re truly sorry to hear that you only received your wallet and not the bag.
Sometimes, items can be shipped separately, and we apologize for any confusion this may have caused. We want to resolve this for you as quickly as possible. Please reach out to us directly at our email so we can assist you further and ensure you receive your bag.
Thank you for your understanding, and we appreciate your patience! 💖
Odpowiedź od HolisticBags
Dear Amber,
Thank you for your concise yet impactful review!
We’re thrilled to hear that you appreciate our commitment to making good products. 😊 We take great pride in our craftsmanship and quality, and it’s wonderful to know that our efforts resonate with our customers.
Your support motivates us to continue improving and innovating. If you have any specific feedback or suggestions, we would love to hear from you!
Thank you for being a valued customer, and we look forward to serving you again in the future! 💖
Perfect for Keeping all my Bible Study tools together
I absolutely love my Bible bag and wallet. It has plenty of room to fit my Bible, daily journal, daily devotional study, and notebook for sermon notes, plus my book light, highlighters, and pens. It is so much easier to have everything together and ready to go! Plus, I have already received compliments from family on how beautiful it is.
4 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Lisa,
Thank you so much for your wonderful review! We’re thrilled to hear that you absolutely love your Bible bag and wallet! 😊
It’s fantastic that it fits all your essentials, from your Bible to your journal and study materials—having everything organized and ready to go makes such a difference.
We’re also delighted to know that you’ve received compliments from your family on its beauty! Your satisfaction means the world to us, and we’re grateful for your support.
If you ever have any questions or need assistance, please don’t hesitate to reach out.
Thank you for choosing us, and enjoy your beautifully organized journey! 💖
really like the bag
I really like the bag. It is a little bigger than I expected. I also thought is was a Bible cover.
All that said, overall I like it.
4 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Kathy,
Thank you for taking the time to share your thoughts!
We’re delighted to hear that you really like the bag. 😊 We understand that size can sometimes be a surprise, and we appreciate your flexibility in adapting to this.
While we strive for clarity in our product descriptions, we’re sorry if there was any confusion regarding the item being a Bible cover. Your feedback is invaluable, and we will take it into consideration for future improvements.
Thank you for choosing us, and we hope you enjoy your bag! 💖
Wow!!! Just Beautiful....
The bag was very very well made, and I'm really thrilled at the thought of gifting this to a dear friend!!!!
4 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Laurine,
Thank you so much for your wonderful review!
We’re thrilled to hear that you are impressed with the quality of the bag. 😊 It’s always heartwarming to know that our products are chosen as gifts for loved ones, and we’re sure your dear friend will appreciate it just as much as you do!
We take great pride in our craftsmanship, and it’s rewarding to see that reflected in your experience. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Thank you for choosing us, and happy gifting! 💖
I didn't believe the quality of the items are what I was led to believe I was getting'
I didn't believe the quality of the leather up to what I was led to believe. for what I received I felt it was way over priced. I would not recommend anyone to pay this price and wait this long to receive similar items. they look like vinyl - not what I was expecting.
4 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Cheri,
Thank you for sharing your feedback with us!
We’re truly sorry to hear that the quality of the leather did not meet your expectations and that you felt the product was overpriced. We strive to provide high-quality items, and it’s disappointing to learn that you felt let down. 😞
We understand the importance of receiving products that match their description, and we appreciate your perspective. If you’re experiencing any issues or have further concerns, please don’t hesitate to reach out to us directly at our email.
We’re here to help and want to ensure that your experience improves. Thank you for your feedback, and we hope to resolve this for you. 💖
Sammye's Bag
I absolutely love my Bible bag. It was actually a higher quality bag than I had anticipated; I have experienced let down on other products that I have ordered online because they just didn't look like the product that I ordered. This time I was pleasantly surprised.
The only disappointment that I have is the wallet; I thought that it would have the same Bible verse that I chose for the bag. The design is the same, but not the verse. Don't get me wrong, it is of the same high quality of the bag. So if this is the only thing that I have to complain about then your company has done a great job with high quality products.
Sammye Mauney
4 lutego 2024
Opinia niezależna
Odpowiedź od HolisticBags
Dear Sammye,
Thank you so much for your lovely review!
We’re thrilled to hear that you absolutely love your Bible bag and that it exceeded your expectations in quality! 😊 It’s wonderful to know that our product stood out to you after previous online disappointments.
We also appreciate your feedback regarding the wallet. While we’re glad to hear it meets the same high standards as the bag, we understand your desire for the verse to match. Your comments are invaluable to us, and we’ll certainly take them into consideration for future designs.
Thank you for choosing us, and we look forward to serving you again! 💖
My new bag is so beautiful!
I love my new Bag! It's perfect. The verse inscribed on it looks beautiful and it's a high quality bag. The wallet that came with it is very nice as well. It just doesn't have a place with a little window to put my driver's license, like most wallets do, but I'll live.
The customer service that the people at Holistic bags gave was great. They emailed me a number of times with progress on the bags and when it would ship etc. Which was nice.
3 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Kimberly,
Thank you so much for your wonderful review! We’re thrilled to hear that you love your new bag and find it perfect! 😊
It’s fantastic that you appreciate the beautiful verse and the high quality of the bag. We also appreciate your feedback about the wallet. While we strive to create functional designs, we understand that a driver's license slot would be helpful, and we will consider this for future designs.
We’re glad to hear that our customer service team kept you informed throughout the process. We aim to provide a seamless experience for our customers, and your kind words motivate us to keep improving.
If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing HolisticBags! 💖
HOPELESS
Elaine,
You asked "anything you can do"
I don't know how to respond to this. If you look at all the numerous emails it's unbelievable that this has not been resolved yet. It's been 4 months going back and forth about these bags with no end insight. The bags should have came the way they were showed period. So as far as I'm concern this has been a NIGHTMARE. I don't have a problem paying for the name changed on one of the bags, but to having to pay for zippers and straps that should have been on the bags already NO.
I can't believe that I've been so patient everybody who knows me wouldn't believe it either.
I'm tried now I can't take anymore yes I wanted the bags. Your company has been the only one who has asked for me to pay for shipping and correction on a product that came incorrectly. Your order form should not have the option of no hardware on it. Why is that?
I wanted the bags has seen, and to make me feel it's all my fault isn't right.
I asked for a refund and was denied because they said it came the way I ordered them. This isn't fair to me because the forms were confusing again why is that on the form.
In good faith the bags should have been remake correctly at no charge, and have been here already.
You send beautiful encouragement emails as a Christian Company but are you?
If you feel the need to keep the money God bless you spend it wisely because it's the last I'll ever order from HolisticBags.
Linda
17 października 2024
Opinia niezależna
Odpowiedź od HolisticBags
Dear Linda,
We sincerely apologize for the frustration you've been experiencing with your order. We completely understand how this situation has been overwhelming, and we’re truly sorry for any confusion regarding the bags. 😔
We offered two types of bags: one with a zipper closure and one without, and we see that you ordered the one without. Our team has attempted to provide solutions in response to your emails, and we encourage you to check those for further clarification.
We genuinely appreciate your patience throughout this process, and we’re committed to making this right. If you still wish to discuss this further or explore options, please reach out again, and we’ll do our best to assist you.
Thank you for your understanding, and we hope to resolve this for you soon.
A beautiful leather bag!
My bag actually arrived sooner than I expected which I am very pleased with. It's just the right size for me. I also like that the shoulder strap is detachable. It appears very well made. I love to share my faith and this is one more way to do that. Whether I am at the doctors office, shopping or just visiting my faith is proclaimed for anyone to see and read. Maybe the Lord will cause a person to search for Him. That is my prayer.
2 lutego 2025
Opinia niezależna
Odpowiedź od HolisticBags
Dear Lazylady,
Thank you so much for your wonderful review!
We’re thrilled to hear that your bag arrived sooner than expected and that it’s the perfect size for you. 🌟 It’s great to know that you appreciate the detachable shoulder strap and the quality of the bag.
We love that you see it as a way to share your faith with others! Your heartfelt prayer is truly inspiring, and we believe that your beautiful bag will indeed spark conversations.
Thank you for choosing us to be a part of your journey!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.