I'm been waiting 15 months for refund on flight tickets from holidayme, worst customer service, no follow up, still waiting for refund. Never use holidayme for any peace of mind.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sucheta has done it again !! An amazing package for us to Switzerland ...customized to our needs ,from flights to trains , from hotels to tours ,everything was flawlessly aligned. Thanks again f... Zobacz więcej
We booked our last minute winter break holiday through holiday me thanks to there amazing offer for Armenia. We were lucky to meet their local guides (Gaya, Sam and Supi) who made our visit to the... Zobacz więcej
Had the pleasure of assistance of Mr. Movin John | Travel consultant – Online bookings for a complicated situation where my guests that I booked the hotel for couldn't make it to UAE... not only this... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
HolidayMe is a unique website offering on-the-fly customized travel solutions to customers across the Middle East. This includes the ability to design holiday packages, hotels, sightseeing activities and transfers for destinations all over the world. The website, through its unique user experience allows the customer to choose from hundreds of curated itineraries created by experts for worldwide destinations and further personalize it according to one’s preferences. The customer can also book a completely customized package from scratch using its simple user friendly platform. All packages can be booked instantly using multiple payment methods. The website offers over 100,000 hotels and over 8,000 activities to choose from. It also has airport pick up and drop facility across 300 cities globally.
Dane kontaktowe
Unit No. 1503, Swiss Tower, Cluster-Y, JLT, Dubai UAE., 938533, Dubai, Zjednoczone Emiraty Arabskie
- +97142457300
- care@holidayme.com
- holidayme.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
During the recent Eid Holidays
During the recent Eid Holidays, I had made my hotel & tour booking for Istanbul through Amey Vaishnav from Holiday Me. The places suggested by him for this tour along with the hotel booking was very good. I was very impressed and happy with the services extended to us during our trip. Most of my holiday trips are done by Amey who is very efficient and always provides the best deal. I would recommend to go through Holiday Me for arranging holiday trips

Odpowiedź od Holidayme
we planned a holiday to Serbia
we planned a holiday to Serbia, Belgrade and Novi sad through Holidayme and it was fabulous experience. The travel agent was very professional and everything was as shown in their website.
Except for the airlines Aeroflot!! which wasnt their fault everything else was exceptional.

Odpowiedź od Holidayme
I was disappointed with them...
I was disappointed with their service.Last week i went for a holiday to Maldives, their package was offering many value additions like one time meals at restaurant,30 min Spa massage at resort, in villa breakfast,departure gifts ,1hr photoshoot, all inclusive beverages etc.But after I checked in the resort they said as per the voucher provided by the Holidayme does not include it, even I show them the Holidayme booking voucher which mentioned all these things. Resort management asked me to contact the Holidayme for these. Holidayme replied me after a day, and said everything has been sorted out and re-sending voucher to them.I showed the message to the resort and they replied me that they have already told Holidayme that these are not included.I was humiliated and depressed with cheating from Holidayme. Thus my holiday been wasted. Nobody ever contacted me after repeated complaints to them.

Odpowiedź od Holidayme
Good trip to Malaysia
Recently I had been to Malaysia with HOLIDAY-ME and the tour was amazing. Thanks to our tour assistant Ms.Valantina.
Flight, transfers, hotel, day tours were well organised. It was a short but sweet tour and value for money.
All the best.

Odpowiedź od Holidayme
They have some hidden charges apart…
They have some hidden charges apart from what's mentioned in the package. you will come to know only when u reach the travel destination.

Odpowiedź od Holidayme
My experience of real customer service…
My experience of real customer service was very very good with Ms. Gauri Gund, she was extremely professional and committed to her job. I really appreciate her effort.
Regards,
Prashant

Odpowiedź od Holidayme
Great handling of booking matters and…great after sales services
Great handling of booking matters and after sales services. A lady named Gauri was extremely helpful and proactive in solving some issues I had.

Odpowiedź od Holidayme
I had some personal cirumstances
I had some personal cirumstances that had me cancel the reservation in a time that the cancelling time was over. Then, a employee called Mohammed had helped me and done his best to cancel the reservation for free in the busy times of the Eid. If this act proves anything, its the great servise of the hotail 'holidayme'.
Thank you for your great service.

Odpowiedź od Holidayme
I have booked in Hotel for 6 adults…
I have booked in Hotel for 6 adults and 2 kids but I found we need to added 2 adults more . then I called holidayme and mr, Sikandarkhan Inamdar help me to re-arrange my booking and Iam thanks for him for advise and cooperative so much
Thanks holidayme for nice team and best price and best agency

Odpowiedź od Holidayme
Late request
This what they say usually about "first impression: I had a late request and honestly without hope but really I recieved the best service from Mr. Sikandarkhan who really helped me out and took over the request as it is his and resolved it for me.
Thank you Mr. Sikandarkhan and Holiday me for this service.

Odpowiedź od Holidayme
Worst experience with travel agency
Worst experience with travel agency. I booked hotel through them, got confirmation, booking reference, etc, and after few days they called me saying that hotel is refusing the booking. After several days they said that hotel is not accepting the rates and booking cannot be done, therefore they are giving me refund. They made me lose my booking and lose time of early booking and now I cannot find any other reasonable deals with other hotels. Last time dealing with you, HolidayME!!!!

Odpowiedź od Holidayme
I have booking and my booking was not…
I have booking and my booking was not done
Next day they contacted me and fixed the error
Thank u for the very fast and good service
Special thanks to Mohammed farag for his quick action 👌🏼

Odpowiedź od Holidayme
First Time in HolidayMe
I didn’t know their service is incredibly amazing! Compare to Dnatatravel, this one is recommended! Thank you for resolving my issues. Surely, it’ll not be the last booking i’ll make with holidayme.
First time - Good start
This is our first time with Holidayme & we are yet to leave for the package but we already expect it to be a good one - because of the experience we have had since booking it.
Right after booking it online Shubham called & brought out a very important point about the visit visa. We had options to quickly cross that hurdle but faced another problem, wherein we really thought that things were off to a bad start.
But no, Ashish escalated it to Swati who took major efforts & pains to go out of the way in resolving the issue. She went that extra mile & proved that we have stepped on with the right foot forward. Kudos to the team & thanks. Whenever there’s a next time, we will call & book the holiday through you.
Unbeatable prices & service!!!
I've been using Holidayme for quite some time now and I have to give real credit to the price & service they provide!!!
A good experience today was; I made a booking but which didn't go through even after putting all credit card details (I think the price of the hotel might have increased or the room type not available anymore), however Ms Aarthi (many thanks to her) assisted me and managed to confirm my booking with the same price I first booked with!
Honestly, I couldn't find this price in any other website!!
I advice anyone to always compare the prices of Holidayme with all other websites, the only thing is they don't have nice pictures but who cares, just go check the pics from the internet and then book with them. ;)
Once again thanks to Holidayme for their unbeatable price & service!!
Good service and prompt response
Excellent booking and sales service
I have not yet left for this holiday but the pre-holiday service from Holidayme has been outstanding! Prompt, polite, efficient and helpful.
I'm really looking forward to seeing you to this short break :)
I would strongly recommend Holidayme…
I would strongly recommend Holidayme for holiday tours and packages. I had problems with my booking and some change of plans but they saw to it that my needs are met. Neha especially has been very thorough and consistent in the process. I would definitely book my travels with Holidayme again.
Great service
Great service. There was a glitch in booking a hotel but Gauri managed to fix it. Thanks.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







