I want to thank Milo for his kindness, patience and professionalism for helping me today. He sorted out my issues very quickly and then explained what I had to do next so that things went smoothly.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was a little difficult for me to hear the agent, Rio, at times which made the process a little slower than normal. Eventually made final payment. The Company tried to contact me by phone but they... Zobacz więcej
All the team, were more than helpful. They always went the extra mile. No job too small or too big. It's the first time I've ever used them, but it certainly "will not be the last"! A... Zobacz więcej
Called to make a payment for my trip to Dubai and call was handled by Rio. Initially quoted an incorrect figure as my outstanding balance which was lower than what i was expecting. After checking th... Zobacz więcej
Review is for Luke Hatt at customer…
Review is for Luke Hatt at customer services. His assistance was good.
Ronan Bamford Holiday Buzz
The holiday booking went ok. The flights and holiday was good. We had a complaint which Ronan Bamford dealt with very efficiently.
Donna J. 17/05/23
Ronan Bamford
He was able to answer my questions and get it resolved quickly thank you. He is good with his words to reply.
Quick service - Dania
Quick, efficient and friendly service. Thank you Dania so much.
Resent through boarding passes quickly when asked for them.
Dania was excellent and helpful…
Dania was excellent and helpful throughout the phone call when I needed to pay the outstanding balance
Excellent communication and listening skills
Very pleasant to speak with
Thank you 😊
Dania was the operator who dealt with…
Dania was the operator who dealt with my query . She was polite and professional but was very insistent on me completing a review . She sorted my query out in a satisfactory manner
Thank you
Good service Ashley
Ronan was very helpful and polite with…
Ronan was very helpful and polite with all my enquiries today thank you Joanna
After I booked my holiday I spotted…
After I booked my holiday I spotted some mistakes in the documents. I called Luke Hatt and he corrected them all and reissued an update within 24 hours. Great job.
DO NOT BOOK WITH THIS COMPANY
Went to Iceland to see the Northern Lights, which due to the weather the trip was cancelled. this was in February. We have been trying to get a refund from them ever since and they keep fobbing us off with the same excuses that the refund is on it's way. 2 months down the line and nothing has come.
Thankyou to Blake Hudson for being so…
Thankyou to Blake Hudson for being so helpful and friendly when sorting out our holiday transfer
Ronan Bamford was very helpful
Ronan Bamford was very helpful, kind and understanding
Amazing experience
Quick help and Friendly and patient. Thank s
Ronan Bamford
Well spoken and explained very good…
Well spoken and explained very good customer service by Dania
Very helpful
Very helpful. Thank you. Ronan Bamford helped me today.
Great service from Ashley Dior over the…
Great service from Ashley Dior over the phone
Sabinan!Thanks for the support and help…
Sabinan!Thanks for the support and help me with the email Dokument.
Awful customer service
1. Told a series of lies : claimed to have upgraded my room when all the rooms in the hotel were exactly the same.
2. Failed to book my airline assistance both ways.
3. Lack of transparency about complaints procedure.
4. Staff were rude and tried to intimidate me into spending more money.
5. Staff lied numerous times about their attempts to contact me.
6. Stressful waiting for the boarding passes, arriving the evening before my flight.
The whole experience was incredibly stressful.
Fabian…
Fabian took our API details very efficiently Answering my questions very quickly.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








