Service was generally good. The only reason for not giving 5 stars is that, despite my instructions to leave the parcel in the recycling bin if no one was home, my wife was actually in. However,... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am always very satisfied when my delivery comes through with hived. Drivers have always been very nice to deal with and delivered correctly. It's actually so nice to feel relieved when i notice a... Zobacz więcej
Reakcja na opinię
Always a great customer experience with HIVED. The driver was very professional and friendly and he kindly carried my box all the way up to my door. The package was handled with great care and deliver... Zobacz więcej
Reakcja na opinię
The best delivery company by a mile. Nicest drivers and deliver when they say they will. Cannot fault them. Once I had a delayed delivery due by 4pm - delivered after 9pm. At first was concerned why i... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
There’s parcel delivery. And then there’s HIVED. We’re building the most-loved delivery network at scale, powered entirely by electricity, for a delivery experience you can actually look forward to: fast, reliable and uncomplicated.
Dane kontaktowe
1a Old Nichol Street, E2 7HR, London, Zjednoczone Królestwo
- info@hived.space
- hived.space
4,8
Doskonała
12 tys. recenzji
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
MINUS STARS.
Between the two of them John Lewis and Hived don't know what is going on with my delivery. Multiple emails with misinformation from both sides. 1st Hived claimed that there was an unsuccessful delivery attempt. Not true. Managed to speak to someone at Hived who checked. First excuse: the driver didn't leave the depot.
Second excuse: the item wasn't on the van. Promised next day delivery. Nothing. More emails chat, etc. back and forth. John Lewis staff in SA just provide th equivalent of pouring honey on a dummy, i.e. appear sympathetic but no action and don't know what is going on.
Today, informed item would be delivered and to give the delivery people more time as only half the day had gone. Of course no delivery again.
New excuse from Hived: problem with scanning the item. So apparently a brand new phone in a box with a bar code is causing a 'scanning problem' They have no idea when the phone will be delivered and I am guessing no idea where it is. John Lewis are refusing to provide a refund as apparently they don't have faith in the phoning being found and returned to them. Ha ha! but I have paid them and supposed to wait around until it turns up some time, never. If they had any decency they would send another phone by express delivery and ask Hived to return the first one to them, if it's ever found. Disgraceful. Now being told it will take 24 -48 hours for Hived to investigate. What!!!
15 kwietnia 2026
Opinia niezależna
Excellent
Excellent - courier even rang me at his last stop to tell me he was going to be a few mins. Very friendly, personable courier. Highly recommend
17 kwietnia 2026
Opinia niezależna
Followed instructions.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks so much for the kind feedback. We’re pleased to hear your instructions were followed and appreciate you taking the time to share your review.
Odpowiedź od HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
I was kept informed and delivery was on…
I was kept informed and delivery was on time and they followed my instruction as where to leave the parcel.
It appears to be an excellent service
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks so much for the kind feedback. We’re pleased to hear your instructions were followed and appreciate you taking the time to share your review.
Arrived in very good time.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
Odpowiedź od HIVED
Thanks for the kind words! We know how important it is to stay in the loop, so we’re glad you found our updates helpful throughout the process.
Ordered product yesterday and received…
Ordered product yesterday and received today very well done!👍🏾
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
On time - polite driver
16 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thank you so much! We’re lucky to have such a friendly team, and I’ll be sure to pass your kind words on to the driver. We appreciate you sharing your experience.
Odpowiedź od HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
Odpowiedź od HIVED
We really appreciate the review. We take great pride in making sure every parcel is handled with care, so it’s wonderful to hear yours arrived in perfect condition.
Brilliant service
Brilliant service! Very quick delivery and amazing customer service.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
Brought it up to me in the lift
Brought it up to me in the lift
Thank you!
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks so much for your kind feedback! We’re really glad to hear everything arrived smoothly and appreciate the review.
Driver was great
Driver was great! Delivery was nice and early and I was anticipating its arrival!!
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks so much for the kind feedback. We're really pleased our driver made a good impression and appreciate you taking the time to share this review.
Amazing quick next day delivery when…
Amazing quick next day delivery when standard delivery selected. Polite driver. Service with a smile.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
The driver was great !
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks so much for the kind feedback. We're really pleased our driver made a good impression and appreciate you taking the time to share this review.
Very quick and smooth delivery
Very quick and smooth delivery. Driver was very polite and professional.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
Excellent delivery
Excellent delivery, able to chase the progress in real time. Delivered in excellent condition, and on time.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od HIVED
Thanks so much for the kind feedback. We're really pleased our driver made a good impression and appreciate you taking the time to share this review.
Odpowiedź od HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
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