Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Two orders in the last week or so and both brilliant as usual. I actually messed up and put the wrong delivery address on one but a quick email and prompt reply sorted the issue straight away. Shop wi... Zobacz więcej

Oceniono na 5 z 5

Ordered a game that was over £20 cheaper than anywhere else - never used or heard of this website before so was a bit tentative but after reading the reviews I went for it. Free shipping, 2-4 working... Zobacz więcej

Oceniono na 5 z 5

perfectly on time with the delivery time and two of the items i ordered came in perfect condition :) but unfortunately one of the steelbooks in the shipment did arrive with mysterious markings on the... Zobacz więcej

Oceniono na 1 z 5

False price/stock advertising. Bought Jedi Survivor on their site on sale only to be told later that they've cancelled the order as they ran out of stock and 'couldn't turn off the option'. Edit -... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z grami komputerowymi

Napisane przez firmę

Hit: Your Ultimate Destination for Video Games Hit is an independent online retailer based in the UK, offering an extensive range of video games for every platform, from the latest releases to timeless classics. Whether you’re a casual gamer or a competitive enthusiast, we are your go-to destination for everything gaming. With a sharp focus on competitive pricing and exceptional customer service, Hit ensures that you never have to compromise on quality or value. We’re passionate about providing the best possible experience for our customers, delivering the most sought-after titles, accessories, and gaming merchandise directly to your door.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(5244)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 37

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I just tried to log onto the hit site…

I just tried to log onto the hit site and have seen that it’s down for now. I have been a customer with base.com and then with hit and they’ve been absolutely fantastic for me, for about 10 years, could be more. The delivery times were always spot on, and the pricing was great. I really felt like my orders counted in Keeping a smaller e-retailer going, so if they have gone into liquidation, I for one will be sorry about that. Fingers crossed they come back soon, I will continue to purchase all my Xbox games via hit!

15 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Please support small businesses!

I’ve been buying from Hit for years now and always been very happy with their service and prices. Their customer service is great and they’re the exact type of company I like to support compared to Amazon or other big chains.

Recently their website is down and after emailing their CS it seems they’re reorganising and hoping to open again in the future. This is such a shame and the exact reason why small businesses need to be supported by consumers.

As a small business owner myself I can relate to the struggles of competing with bigger companies. I hope that Hit comes back soon and I will continue to support them when buying games.

All the best to the team!

22 czerwca 2024
Opinia niezależna
Oceniono na 4 z 5

website

just got this:
The website is currently down as we have ceased to trade.

The business is being reorganised and they do hope to be back at some point.

I'm sorry, I cannot provide any further information at present.

21 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

404 Page not found issue

Same here, a great site for games not overly priced. The 404 not found page is worrying as it would be a shame to lose a company like this with great service.

21 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Has Hit.co.uk closed down??!

I've bought several games through these guys, both as Hit and prior to that as Base, and they've always had the best prices and - usually - delivered on time.
When I tried to go on there today though to make another pre-order, I get a '404 Not Found' message... does this mean they've gone out of business, or is it just a temporary tech problem? Really hope it's the latter, because I've got a bunch of pre-orders queued up with them! :-(

20 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Pre-ordered Elden Ring Shadow of the…

Pre-ordered Elden Ring Shadow of the Erdtree CE (£230) as soon as it was listed on the site, just after it was announced. Everything I'd bought with them up to this point, perhaps 10-20 PS5 titles, I had zero issues with so thought this would be identical. Had an email today, approx 2 months after pre-ordering, **1 week before release**, telling me that there's no stock to send me. Whiskey Tango Foxtrot? Stupidly bought a £82 display case for the figure just before being told I was getting sweet fa from them. Will be taking my business elsewhere going forward as it means that, in my head, if I pre-order another item then it might turn up or it might not. I don't expect to get the same item from another retailer this late in the window but I tried with another two retailers anyway (hopium overdose is an understatement!)

I guess Amazon has the power to get stock of everything they sell so I'll be paying them instead of this independent game stores. Which is a shame but, hey ho. I'd much prefer to spend my cash somewhere other than that billion dollar, multinational, tat-bazaar but this kind of treatment leaves me no choice.

I think this company may have made a mistake when they registered their domain. Looks to me like they're missing the letter 'S' out of their url.

14 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Disappointed with Sudden Shipping Changes and Poor Customer Service

I used to buy many games from this seller, but suddenly they stopped shipping to Europe. All my points are gone, my pre-orders were canceled, and I'm very disappointed. I reached out to customer service, and they assured me everything would remain the same after the name change. However, this isn't true, as they still won't ship to me.

14 września 2023
Opinia niezależna
Oceniono na 3 z 5

Two games in a row that have been…

Two games in a row that have been delayed
I purchased Dragons Dogma 2, and got an email the day before release saying that there was a problem with my order in their warehouse, and that it was going to be delayed. Cool NBD, appreciated the heads up.

I've ordered Eyuiden Chronicles, release date tomorrow, and got another email saying the same thing.

Two issues in a row is interesting

22 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Ordered Rise of the ronin PS5

Ordered Rise of the ronin PS5. got in touch with them yesterday to find out why it still hasn't been dispatched, only to be told their having issues and will dispatch it hopefully on launch day and canceled the order for me even though I didn't ask them to cancel it... plus why didn't they let me know sooner and ask if I wanted it canceled. Bring back Base, HIT are awful.

21 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent company

Excellent company, I ordered a game from Hit, as it was the best price available at the time. The website was easy to navigate around and the delivery was very quick after ordering. I wouldn't hesitate to buy from them again, many thanks A+.

1 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Avoid. Avoid. Avoid.

They do not understand consumer laws. Refused refund or redelivery. Wanted me to chase the courier service to find my missing item. Now emailing me because I’ve made a dispute via my bank saying they would have refunded me anyways - even thought the only way they said I could get a refund was if the courier said the item was missing (they claim it was delivered when it wasn’t) - so that was never going to happen.

Poor customer service. Poor delivery. Avoid at all costs!

20 marca 2024
Opinia niezależna

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