I had a really positive experience dealing with Mark Graham at Hills of Woodford Toyota. I originally called about a Toyota Yaris, but unfortunately it wasn’t available. Mark was really helpful and... Zobacz więcej
Reakcja na opinię
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I had a really positive experience dealing with Mark Graham at Hills of Woodford Toyota. I originally called about a Toyota Yaris, but unfortunately it wasn’t available. Mark was really helpful and... Zobacz więcej
Reakcja na opinię
Another excellent full service and MOT with some minor repairs at Hills of Woodford Toyota. I have been servicing my car with them since I bought it and I can’t praise them enough. From reception desk... Zobacz więcej
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Sufi was great, he helped me through the purchase of my first car and made it incredibly stress free - I really didn’t feel any pressure, yet felt that all my options had been clearly explained to me.... Zobacz więcej
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Our first impression at Toyota was really good. The receptionist was very friendly and welcoming, and she introduced us to Sufi, who helped us throughout the process of buying our car. Sufi was extre... Zobacz więcej
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Napisane przez firmę
536-564 High Road, IG8 0PR, Woodford Green, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Hills of Woodford Toyota
This was the fourth time we have purchased a Toyota from this dealership.
Well I have to say we were very impressed again by Hills who consistently provide great service.
An excellent customer experience was provided by Alex, Mark and Nahide throughout our discussions.
In fact all the staff we had contact with were exceptional.
Highly recommended.

Odpowiedź od Hills of Woodford Toyota
Very happy with the service from DC at Hills. I was given time to think things through. Was given a good deal. DC respond to my inquiry, rather than be chased up!

Odpowiedź od Hills of Woodford Toyota
All work completed on the day. Claire provided a friendly and efficient service, helpfully answering all my questions.

Odpowiedź od Hills of Woodford Toyota
Our first impression at Toyota was really good. The receptionist was very friendly and welcoming, and she introduced us to Sufi, who helped us throughout the process of buying our car. Sufi was extremely helpful and professional. He explained all the available options clearly, answered all our questions, and made the whole process smooth and stress-free.
Overall, we had a very positive experience at Toyota Hills.

Odpowiedź od Hills of Woodford Toyota
The service at hills of Woodford Toyota is excellent .
The review is for my annual service.they done a good job.
Caire,was pleasant, professional and very efficient.

Odpowiedź od Hills of Woodford Toyota
Very good courteous customer service from Claire.

Odpowiedź od Hills of Woodford Toyota
Mark Grapham was helpful,knowledgeable and went out of his way to help my purchase.

Odpowiedź od Hills of Woodford Toyota
I had a really great experience with Toyota, especially thanks to David Brown.
I first booked my test drive over the phone, and David was very helpful and friendly from the beginning. We had a really nice test drive in the car I was interested in, and afterwards we sat down and had a chat about everything. David was very clear, helpful and never made me feel pressured.
The next day, I spoke with my finance company and they sent the money directly to Toyota. David then called me to confirm that they had received the money and that the car was ready for collection.
The following day, I went back to collect the car and once again the service was amazing. David took the time to explain everything about the car and showed me all the different features and how everything worked. He was extremely helpful and made sure I understood everything before I left.
The car was absolutely stunning and extremely clean.
A big thank you to David for all his help and to the whole Toyota team for the excellent service. I would definitely recommend them!

Odpowiedź od Hills of Woodford Toyota
I have been with Mark Graham from Toyota for well over a decade and the service I received has been nothing but exemplary. Every car I have bought from Toyota has been through Mark and he's been amazing with everything - extremely efficient, helpful, and always willing to go the extra mile for his customers. Would highly recommend Mark and Hills of Woodford if you're looking for a great place to buy a car.

Odpowiedź od Hills of Woodford Toyota
I entered the building and was greeted by the receptionist and she was so helpful and efficient.
Then I was greeted by Sam (My Human Manual Book 😁).
He is a diamond very efficient and patient got me a great deal with my service plan. He also helped me to be more confident with my Aygo X which I had received the day before reassured me.
He's a champion!

Odpowiedź od Hills of Woodford Toyota
I was greeted by a welcoming smile from Claire who attended to my booking. I had updates on the progress of my vehicle and a telephone call when the sensors were fitted. Everything straight forward and I was extremely pleased with the completion. On collecting the car I knew I would struggle getting it out of the space especially as it was not my car. They offered to move the car and I was very grateful. The whole experience provided excellent customer service.

Odpowiedź od Hills of Woodford Toyota
Routine service and MoT of our 22 years old Yaris. A difficult one, because we suspected that the car was approaching the end of its useful life. As always at Hills, our customer experience was 5 Star - Claire, our Customer Service Adviser, was courteous, knowledgeable, caring and totally professional. Also, she communicated with us throughout the day, keeping us up-to-date, and discussing the critical decision about the car's future in an informative and understanding way. So, well done Claire, well done Hills of Woodford, and well done Toyota!

Odpowiedź od Hills of Woodford Toyota

Odpowiedź od Hills of Woodford Toyota

Odpowiedź od Hills of Woodford Toyota
Great customer experience. Many thanks to Claire for her support.

Odpowiedź od Hills of Woodford Toyota
Toyota Woodford Hill has very poor customer service. Every time you leave your car with them for servicing, they call you with a list of ten different things that supposedly need replacing or repairing, which only increases the cost. However, the actual issues that you ask them to fix are often ignored.
On top of that, their attitude towards customers is extremely poor—worse than you could imagine.

Odpowiedź od Hills of Woodford Toyota
It was just an MOT. It was very quick. I was made very welcome and all staff, especially Claire were helpful and polite.

Odpowiedź od Hills of Woodford Toyota

Odpowiedź od Hills of Woodford Toyota
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