Excellent product and price Very helpful service Delivery to my home by 2 guys who could not have been more helpful Outstanding value and service and we will buy from there in the future
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Hills have been lovely to deal with and very helpful with our order. The garden table we ordered are great quality but unfortunately damaged and Hills were very helpful putting this right. Would defin... Zobacz więcej
I was only browsing but the salesman answered all my questions without pressuring me. I went back later and spent nearly £1500 on some great garden furniture which was very competitively priced for g... Zobacz więcej
I visited the showroom looking for a specific size table, that I wasn't having luck finding anywhere online for a reasonable amount. I was helped by a lovely chap who quickly found exactly what I need... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Dane kontaktowe
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, Zjednoczone Królestwo
- 01227941314
- team@hillshomeandgarden.co.uk
- hillshomeandgarden.co.uk
4,9
Doskonała
684 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Good selection helpful staff
30 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for the great feedback! We’re really pleased you were happy with the selection we have on offer and found our team helpful 😊
Visited the showroom midweek to have a…
Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which suited as we were have our garden re-modeled.
30 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
We’re really pleased you enjoyed your visit to our showroom and found our team helpful without any sales pressure. It’s great to hear the delivery timing worked perfectly alongside your garden remodel too. Thank you for choosing us, and we hope your new furniture looks fantastic in the finished garden! - Ollie
An updated review...
I am updating my review to say that the Hills people have been most apologetic, and say this hasn't happened before,
Having been in business all my life, I am aware things can spin out of control, and I am aware they are trying to locate how this happened.
A sincere apology, as they are offering, (and then looking forward to the resolution of the issue) is greatly appreciated.
The delivery side of the operation, DHL? was the reason for the incompetence and messed communication, we still don’t have the table & chairs we ordered!
Made worse by the fact that we had guests and celebrations and no where to sit!
First a digit was dropped from my phone number, so they couldn’t call me, then it transpired they ‘lost’ our order, eventually discovered it went to Birmingham not Dorset!!??
Seems the fault lies between the seller and the deliverer, all we know is is we are STILL without the set! And we also know that Hills are doing what they can to sort it.
We look forward to its arrival!
29 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
We’re very sorry for the frustration and disappointment this delivery has caused, particularly as you had guests and celebrations planned and were expecting to have your new furniture in time.
We completely understand how disappointing this situation is. Unfortunately, your furniture has been misplaced within the pallet courier’s delivery network. We have been in regular contact with both you and the courier throughout and have been doing everything we can from our side to get this resolved as quickly as possible.
The courier is currently carrying out an investigation to locate the pallet, including reviewing CCTV footage at their depots, and we are continuing to chase them for updates and a resolution.
We’re also sorry for the initial error with the telephone number, which certainly didn’t help matters and added to an already frustrating situation.
We pride ourselves on our customer service and our excellent delivery record, so we’re extremely disappointed that your order has been affected in this way. Please be assured that we haven’t forgotten about your order and will continue working hard with the courier until your furniture is located and delivered to you.
Once everything has been resolved and your furniture is safely with you, we would also like the opportunity to make this experience up to you and will be in touch regarding an appropriate gesture of goodwill for the inconvenience caused.
Our sincere apologies again, and thank you for your patience while we work to get this resolved.
Delivered on time with a smile
24 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for the lovely review! We’re really pleased everything arrived on time and that you were happy with our delivery service. We hope you enjoy your new garden furniture! 😊
Excellent
Showroom well laid out with helpful
Not pushy staff. Organised delivery which went exactly as expected. Great value
24 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for the fantastic review! We’re really pleased you enjoyed visiting our showroom and found our team helpful without feeling pressured. It’s also great to hear that everything went smoothly with your delivery and that you were happy with the value. Thank you for choosing us, and we hope you enjoy your new furniture! - Ollie
Very straightforward purchase
Very straightforward purchase, delivery prompt and efficient with good communication from all involved.
23 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for taking the time to leave us a review! We’re delighted to hear everything was straightforward from purchase through to delivery, and that you were kept well informed along the way. We really appreciate your business and hope you enjoy your new furniture!
Very friendly and helpful
Very friendly and helpful, no pressure with sales just a peaceful look around.
23 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for the lovely review! We’re really pleased you found our team friendly and helpful. We always want our customers to feel comfortable taking their time and having a good look around without any sales pressure. We really appreciate you visiting us!
Good price friendly sales good quality…
Good price friendly sales good quality just what we were looking for very satisfied with product and service 😌
4 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Good price friendly sales good quality just what we were looking for very satisfied with product and service - Ollie
All good delivered as promised and…
All good delivered as promised and looks great. Thanks you.
1 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for your review! We’re really pleased everything arrived as promised and, most importantly, that you’re happy with how it looks. We hope you get plenty of enjoyment from your new furniture!
Odpowiedź od Hills Home and Garden Ltd
Thank you for the great feedback! We’re delighted you’re happy with both your new furniture and the service you received from us. We really appreciate your custom and hope you enjoy it!
The service was great
The service was great, there was a hiccup with the delivery which they dealt with professionally and the lads that assembled the furniture were excellent.
4 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for the lovely review! We’re really pleased you were happy with the service you received. While we’re sorry there was a hiccup with the delivery, it’s great to hear our team got everything sorted for you and that the lads did an excellent job assembling your furniture. We’ll be sure to pass your kind comments on to them!
A joy to do business with.
Good quality and excellent service. Delivered on time and put together.well. Done
27 czerwca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for the great review! We’re really pleased you’re happy with the quality of your furniture and the service you received. It’s also great to hear everything arrived on time and was assembled well by our delivery team. We hope you enjoy your new furniture!
The original items we originally…
The original items we originally ordered were out of stock we were very promptly given a refund , we were very dissapointed because we really wanted the items , we could not give a review because we did not have the items , i.got a telephone call from the owners saying they had what we wanted but they were not boxed , they sent us them overnight we have received them today and we are over the moon , the company went out of their way to rectify our problem , their service was exceptional , thank you very much , will definatly buy off them again.
14 lipca 2026
Opinia niezależna
Odpowiedź od Hills Home and Garden Ltd
Thank you so much for taking the time to update your review. We knew how disappointed you were when the items you wanted were initially unavailable, so when we realised we had some that we could get to you, we were more than happy to make it happen!
We’re absolutely delighted to hear they arrived safely and that you’re over the moon with them. Thank you for your patience and for giving us the opportunity to put things right. Your kind words about our service really do mean a lot to us, and we’d be very happy to welcome you back again in the future!
We found the staff very helpful and…
We found the staff very helpful and didn’t put pressure on you to purchase. We could have a good look around and then staff were happy to help with any questions
4 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for the lovely feedback! We’re really pleased you felt comfortable taking your time to look around without any pressure. Our team is always there when needed to answer questions and help customers find the right furniture for them. Thank you for visiting us!
Odpowiedź od Hills Home and Garden Ltd
Thank you for the fantastic feedback! We’re delighted you’re happy with both the product and the service you received, and that everything went smoothly from start to finish. We really appreciate your custom and hope you enjoy your new furniture!
From store to assembly - great service
Was free to walk around the store and make measurements without the hard sell. Delivery arranged the following week with updates.
I opted for the assembly service for ease and the two guys were really polite and even suggested setup ideas to make the most of the space. All rubbish took away too - would use them again.
7 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for such a fantastic review! We’re really pleased you enjoyed being able to take your time in the showroom without any sales pressure and that everything went smoothly with your delivery.
It’s especially great to hear such lovely feedback about our delivery team. We’ll be sure to pass your comments on to the guys – we’re glad they could help with the setup and make the whole process that little bit easier for you.
Thank you again for choosing us, and we’d be delighted to welcome you back in the future!
Really helpful and the staff a very…
Really helpful and the staff a very knowledgeable their garden furniture is top quality and yes you can buy slightly cheaper BUT you will buy twice they have so much to choose from
2 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for such a fantastic review! We’re really pleased you found our team helpful and knowledgeable, and it’s lovely to hear your comments about the quality and choice of our garden furniture. We work hard to offer products that are built to last and represent great value for money. Thank you for choosing us and for recommending us!
Recommended 100%…
Visited the large outlet in Whitstable and were impressed by the choice. Chose a table and 4 chairs at a good competitive price. Delivery 5 days later and again impressed by efficiency, and politeness. All packing taken away.
Small downsides. No ad hoc seat cushions available, only small scatter cushions.
Unable to mix and match. All pieces are in sets. But this is the same everywhere I think..
1 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for taking the time to leave such a detailed review! We’re really pleased you were impressed with the choice in our Whitstable showroom and found the set competitively priced. It’s also lovely to hear your comments about our delivery team and that everything was delivered efficiently, with all the packaging taken away for you.
We appreciate your feedback regarding individual seat cushions and the ability to mix and match pieces too. Many of our ranges do unfortunately come to us as complete sets, which can limit the combinations we’re able to offer, but it’s certainly useful feedback for us to take on board.
Thank you again for choosing us, and we hope you get lots of enjoyment from your new table and chairs!
Odpowiedź od Hills Home and Garden Ltd
Thank you for the great review! We’re really pleased you were happy with our prices and the friendly service from our team. We really appreciate your custom and hope to see you again!
I knew what I wanted and liked but…
I knew what I wanted and liked but couldn’t find it locally. I found this company on line and found they had exactly what I was looking for. Lovely big chairs and two seater settee. Very happy with my purchase.
1 lipca 2026
Odpowiedź od Hills Home and Garden Ltd
Thank you for the lovely review! We’re so pleased you found exactly what you had been looking for and that you’re happy with your new chairs and two-seater. It’s always great to hear from customers who have found us online when they haven’t been able to find the right furniture locally. We hope you enjoy your new set for many years to come!
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