This company is scammer. I bought honor magic v6. And they were giving me extra discount if I choose trade in. So I got attracted and chose trade in. It's been nearly a month and I haven't received my... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have had a serious problem with the inner screen 1 month after the warranty expired. Started with a small 2cm purple line at the bottom of the exact centre of the crease now has turned thicker and b... Zobacz więcej
I bought the Magic v6 and I am happy with it as it is a good product. I asked the customer to give ke some promotion as I missed the offer which has finished, they responded nicely and gave me a vou... Zobacz więcej
The worst customer service I have ever experienced. I was promised a claim gift that was supposed to arrive within a maximum of 3 months. It has now been 4 months and I still haven't received anythi... Zobacz więcej
Informacje dotyczące firmy
- Producent elektroniki
- również w kategorii:
- Firma elektroniczna
Napisane przez firmę
Established in 2013, HONOR is a leading global provider of smart devices. We are committed to becoming a global iconic tech brand and enabling a smart life across all scenarios and all channels, for all people. With a strategic focus on innovation, quality and service, HONOR is dedicated to developing technology that empowers people around the globe to go beyond through its R&D capabilities and forward-looking technology, as well as creating a new intelligent world for everyone with its portfolio of innovative products.
Dane kontaktowe
450 Brook Drive, Green Park, RG2 6UU, Reading, Zjednoczone Królestwo
- 08000113152
- uk.support@hihonor.com
- hihonor.com/unitedkingdom
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189 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Very poor customer service!!
Order arrived, on opening I found it had a euro plug not a uk one. ( this should have been checked before sending out) I rung them to arrange a return and they said they would email a returns label. I told them I do not have a printer so would they post me the label. They replied they are an online company and do not post. I was told to find someone with a printer or go to a collection point and they would print the label for me. I said I can not do that as I am disabled and housebound and that it is ridiculous you cant post the label to me. I was asked again do I want the emailed returns label or not as theres nothing else they can do. I said I dont have a choice do I so send it and I will have to ring around for someones help to get it printed out which was really stressful for me.
7 lutego 2023
Opinia niezależna
Honor or Dishonour
I used Honor 4G phone fot three years which was good. So I decided to go for Honor X8 5G. It was described as a dual sim phone on amazon and on the internet it was described as dual sim and SD card slot . When I got the new phone I opened my old Honor and took out the sims and SD card to put in the new phone. To my surprise there was only one sim slot and one slot for the memory card. I have fitted them and had to discard my vodafone pay as you go card with £35 in it. Amazon said it cannot replace with a new phone but I can return. As it is difficult to manage without a phone I contacted Honor giving all the details including a photo of the sim card and memory card in it(I took the photo with my old phone). I gave all the extra details they wanted like model, serial number and software details. The reply I got was it is dual sim and no slot for memory card !! There is no way with that shape and size of the slot a sim card will go into it. They probably didn't even look at the photo I sent. When I am using it with a memory card in it how could they say there is no slot in it? They just wanted to wash their hands off. It is only three weeks since I got it and no idea how it is going to function. Also it was described as it comes with a TUP protective cover which was not in the box. The answer I got was it is nothing to do with them and it is supplier's problem. Amazon gave me a bit of discount so that I can buy a case myself. There is a two year garuntee on it , but I don't have a hope in the hell that they will honour it judging by the way they behaved now. Buyer beware!!
21 września 2022
Opinia niezależna
Terrible batteries
Bought the Honor 50 phone from Amazon. After 4 weeks the battery started to drain quite fast. Was having to charge it 2 sometimes 3 times a day. It was also overheating quite badly. Contacted Amazon about sending it back. They would rather I got in touch with Honor directly for them to resolve the issues. Honor support gave tips for how to fix issues, none of which resolved the problems. Contacteed Amazon again who said refer it to Honor. Honor customer services don't seem to be interested as they just gave me the same tips to fix the issue which I have now tried twice and ended up with the same results. Phones battery is draining quickly and still overheats. The phone wasn't even used on three occasions and battery was at 9%. Since splitting from Huawei their phones have gone downhill. Have always had a Huawei smartphone until the ban. Needless to say I won't buy another Honor phone
2 sierpnia 2022
Opinia niezależna
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