Absolutely love the Olivia 2 tripod! I use it so much! Makes content creation a breeze and so many different angles and positions. Product is heavy, which is awesome, doesn't feel flimsy or poorly bui... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm trying to work out how to use this machine, specifically the remote which is meant to be bluetooth. However there is absolutely ZERO help online. Googling "manual" for instance with most gadgets... Zobacz więcej
Shipping was well explained prior to arrival and product arrived on time. Packaged well and most importantly is an excellent and well designed product.
Reakcja na opinię
I love this Olivia phone stand by Paparazzo - very sturdy and high quality product and easy to set up and use. I can't wait to start using it to create some great content. Great communication and cust... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Tools to make independent creators stand out on social media and build connections. Our equipment will showcase your creativity to its full potential and capture your audience's attention, by elevating all aspects of the creative process. Wether you are selling products or telling your own story to the world on TikTok, Instagram, Reels, YouTube or your own website we help you stand out from the crowd.
Dane kontaktowe
6 Mallard Rise, CB63TY, Ely, Zjednoczone Królestwo
- 447451287899
- agilasriseltd@gmail.com
- heypaparazzo.com
4,1
Dobra
367 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My product came defective
11 stycznia 2023
Odpowiedź od Paparazzo
Hi Shannon. We are disheartened that this review has not been updated after you confirmed that your Olivia was indeed not defective with our customer support last January 12. We responded to your email with further instructions the same day you sent your email enquiry and also the same day this 1-star review for defective product was written. We got your email confirmation last January 13 that you had updated the review and rating but we can see that it has not been updated. We hope that you find the time and consider the support and the product you received from us. Thank you.
Great customer service!
The shipping took about 2 weeks, but the customer service was excellent when I asked about it. Response time to all my questions was quick and also personal, which was nice. I felt like I was dealing with a real person who genuinely cared about me and making my experience with the company and product as good as possible.
29 grudnia 2022
Odpowiedź od Paparazzo
Hi Rebekah. Thank you for making the time to share your shopping and customer service experience. We are elated that you appreciate the efforts of our customer service team. Thank you very much indeed!
Goed service en verzending
Het pakket was binnen 3 weken in huis en kwam goed verpakt aan. Duidelijk communicatie via de mail. Product is geheel naar wens.
5 stycznia 2023
Odpowiedź od Paparazzo
Hi Petra. Thank you for this positive review of the quality of products and your shopping experience. We are truly grateful. Heel erg bedankt.
Good product in general, but room for improvement
Product seems to be pretty sturdy, and it holds my phone securely. I like that I can tilt the support at different angles, that the stand can be extended, and that the product is compact. Keep in mind that the if you extend the stand, you will see the base in photos. If the base could be turned away, that would solve the issue, but the base is fixed.
The light is definitely a lot dimmer than I expected, and the device itself casts shadows, which is disappointing. An extra light will be needed when filming and taking pictures. Also, while I did not need the product quickly, delivery was on the slow side- it took around a month to see any kind of update with tracking.
7 grudnia 2022
still have not received my items
still have not received my items, it's been 2 months!!!
15 listopada 2022
Odpowiedź od Paparazzo
Hi Dana, it disheartens us to see this review especially because it did not take 2 months to make the delivery. I understand you were on tight timeline as you needed to photograph your products in time for your Christmas sale. Our apologies for the inconvenience. As this is a public domain and you claimed the parcel was overdue for 2months, we would like to correct that it did not take 2 months. The order was placed in November 16 and the parcels arrived in USPS' sorting facility in November 22. USPS finally delivered the parcel in the afternoon of December 9th. We are transparent with delivery times on our website and we are diligent in providing the shipping and delivery updates to your email.
Works well
Fits my Samsung cellphone. Stands good, love the light. Ideal to work handsfree.
4 grudnia 2022
Liighting is questionable as it leaves…
Liighting is questionable as it leaves shadows. I thought this would solve those issues but it does not. There aren’t really any directions stating how best to use so am winging it and not too happy with results, still need another light source. Also, the Packaging was absolutely terrible.
27 listopada 2022
Odpowiedź od Paparazzo
Hi Denise. We're disheartened Olivia did not meet your expectations. We have already sent you an email to make things right and we hope to change your experience and feedback of our service. We offer a 60-day return. We cover the return postage within United States. Kindly please take a look and let us know how you wish to proceed.
Rally brilliant device
Rally nice device. Specially for someone working alone. It is sturdy it is reliable, its super compact and with a intelligent design, it enables me to take much better pics without the shadow of myself behind on top of the product. Definitely recommend it.
29 listopada 2022
I love it!
Customer service is amazing!
The compact is also just as amazing!
This will make my content creation process soo much easier. Thankyou!
28 listopada 2022
Opinia niezależna
Great customer service
Great customer service, I ordered the background bundle and didn’t realise the stand was included so had added this separately. Got an email from James to ask if I needed both stands, which I didn’t so money was refunded and order updated, which was great. Regular delivery updates and fast delivery. This is my second order from Hey Paparazzo due to excellent service and products.
5 listopada 2022
Positive Experience
The website was easy to navigate as was the ordering process.
My order arrived earlier than quoted and was very well packaged.
The communication throughout from heypaparazzo was excellent.
18 listopada 2022
Excellent customer service
Excellent customer service, very friendly and obliging. I only wanted to know if it's possible to purchase a replacement item and they immediately offered to send it to me for free! Thank you so much, James!
20 listopada 2022
Opinia niezależna
Excellent customer service
Excellent customer service, ready to help with any question and to solve any problem.
I am very satisfied with Olivia, the tripod , the background stand and the background I have bought.
11 listopada 2022
Opinia niezależna
Odpowiedź od Paparazzo
Hi Liora, thank you so much for shopping with us. We do our genuine best to make sure you have the best shopping experience and we are elated to read your positive review. Thank you very much indeed.
It is such a really cool phone stand to…
It is such a really cool phone stand to film your content.
11 listopada 2022
Odpowiedź od Paparazzo
Hi Kurrimboccus, thank you so much for your positive review on Olivia. Merci pour vos commentaires positifs!
This product is absolutely brilliant
This product is absolutely brilliant. Good quality, excellent customer service and so easy to use. I'm really impressed and as a content creator I would highly recommend it. Thank you James. Best wishes Catherine
1 listopada 2022
Odpowiedź od Paparazzo
Hi Catherine. Thank you for taking the time to share your feedback. We are elated by your positive review of the Olivia's quality and your shopping experience. Merci beaucoup!
Overall great experience:)
Quick shipping, delivery person called and waited until I returned home to receive the item. The product works great!
Looking forward to creating awesome videos, stop-motion animation and anything else I can think of what this product.
30 października 2022
Odpowiedź od Paparazzo
Hi Nouar, thank you very much for taking the time to share your feedback regarding Olivia. We are elated to hear that Olivia works great. We're also excited to see the content you can create with Olivia. If you don't mind, please tag our social media pages so we can share with our growing community. Thank you.
An excellent investment!
The product is fantastic and arrived on time and safely. I love my Olivia and it has allowed me to create content with ease. Customer support is responsive and helpful. I highly recommend.
25 grudnia 2021
Odpowiedź od Paparazzo
Hi Gretchen, thank you for positive feedback regarding your experience with our customer service and Olivia. We'd love to see that content you create using Olivia. Please tag our social media pages. Thank you.
Fragile
I received Olivia after about 2 weeks, which was as expected. The device itself is very fragile, if you ‘assemble’ it as shown in the video you will quickly end up breaking it, so it needs a delicate touch … but it is working.
14 października 2022
Odpowiedź od Paparazzo
Hi Peggy, thanks for taking the time to share your feedback. We're glad to know the walkthrough video helped. First time users may struggle with the correct set up for the overhead and the video just make it easier to demonstrate how to do it. Thank you for purchasing Olivia!
What a clever device
What a clever device! This is so much better than the others I’ve tried. I love how it stores in its own base box.
17 października 2022
Odpowiedź od Paparazzo
Hi Jen. Thank you so much for taking the time to share your feedback. We're happy that you love Olivia's compact form factor and over-all design.
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