Shipping was well explained prior to arrival and product arrived on time. Packaged well and most importantly is an excellent and well designed product.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Shipping was well explained prior to arrival and product arrived on time. Packaged well and most importantly is an excellent and well designed product.
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I'm trying to work out how to use this machine, specifically the remote which is meant to be bluetooth. However there is absolutely ZERO help online. Googling "manual" for instance with most gadgets... Zobacz więcej
I love this Olivia phone stand by Paparazzo - very sturdy and high quality product and easy to set up and use. I can't wait to start using it to create some great content. Great communication and cust... Zobacz więcej
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If you want a phone holder that is so simple and easy to use then the Olivia 2.0 is definitely for you. The attention to detail is excellent - dimmable light, swivel holder, telescopic arm, remote c... Zobacz więcej
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Tools to make independent creators stand out on social media and build connections. Our equipment will showcase your creativity to its full potential and capture your audience's attention, by elevating all aspects of the creative process. Wether you are selling products or telling your own story to the world on TikTok, Instagram, Reels, YouTube or your own website we help you stand out from the crowd.
6 Mallard Rise, CB63TY, Ely, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The olivia 2 is great for top view filming while making something! If you are working in a small space or if you want very specific angles it is less practical.
Customer service is excellent, quick responses and they really want to help you!

Odpowiedź od Paparazzo
I hadn't realised the light was being shipped from China so it took over 2 weeks to arrive. The instructions were not great so it took a while to figure out how to assemble the light and how to use it. Other reviewers mentioned a video but there was no info about that in the package, in emails or on the website (apart from a very fast video which looked more like advertising). But the product itself is great, easy to use, easy to charge and did what I needed with far less hassle than the ring light and phone holder I'd used previously.

Odpowiedź od Paparazzo
Ordering, was easy.
Delivery was as promised. Package secure.
Product exactly as shown in media.
Such a compact product, so easy to use....open up and pack down and store.

Odpowiedź od Paparazzo
We’re really happy with our Olivia 2. The product is well-made, sturdy, and exactly as described. Delivery was quick and everything was carefully packaged.
What stood out most was the friendly and responsive customer service all our questions were answered promptly, and we felt well taken care of.
All in all, both the product and the service exceeded our expectations. Highly recommended!

Odpowiedź od Paparazzo
Prompt service. But too may emails selling more stuff which I don’t want

Odpowiedź od Paparazzo
This is great ! It took me a while to get it all figured out so that I could broadcast the way I wanted but I love my new phone stand now !

Odpowiedź od Paparazzo
Most phone stands (from my limited experience) are often very clunky, take up a lot of space, and will break if they get knocked over. (I've looking at you, ring lights) As an artist, I've been needing a good phone stand for content creation for a long time and so far, I love the Olivia 2!! Content creation is so much more feasible now and I love how dynamic, compact, and how easy it is too use. I'm excited to see what Paparazzo comes up with next and what kind of updates and improvements they make in the future.

Odpowiedź od Paparazzo
It was confusing at first to get Olivia down in it's 'resting state', but after looking up some youtube video's, I've got it under control. I hope to use this in the future, thank you <3

Odpowiedź od Paparazzo
I love my new Olivia 2.0 and it has been a great addition for filming my content for social media, making things so much easier! Delivery time from the point of purchase was good and communication with the company has been excellent!

Odpowiedź od Paparazzo
The Paparazzo Olivia 2 is my new favorite phone stand to use! It’s so handy and I can’t imagine making content without it anymore! It also arrived relatively fast, so that’s a plus! The only critique I have is that I wish the light lasted a bit longer. As someone who records his art content, I tend to take quite a while to this a piece. So I have to record while the Olivia is charging, which is fine because other than that, it’s truly a great product!

Odpowiedź od Paparazzo
The updates regarding delivery were frequent and my items arrived on time as stated and in good condition. (Packed well and secure).
However when i assembled the 'Olivia' unit and tried charging - the USB C/A Adapter component for Australian power point was flimsy, loose and 'zapped' when i tried to plug in and I felt was unsafe to use.
The team were helpful and organised a refund for the adapter/charger.
The Olivia 2 stand has been great to use for me as a beginner in making content. The other accessories I received with my bundle work well.
Downside is the limited time the charged devises stay charged ... but this seems to be typical of wireless devises.
Overall happy with my purchase and service.

Odpowiedź od Paparazzo
Stop scrolling and overthinking it. This is THE tool you need. I love it.

Odpowiedź od Paparazzo
Initially I wrote a less than glowing review on Trustpilot about the Olivia 2 in February when I had issues with the remote out of the box. I found it difficult to pair with my iPhone and then after pairing it didn't activate the video or photo switch to start/stop as anticipated. I had email exchanges with Hey Paparazzo over a period of a month and as time went on the emails were not responded to. I also wish that they had a Trouble Shooting page on their website. To give them their due after the review was published Hey Paparazzo did contact me to try and rectify the situation. After much to-ing and fro-ing they have managed to resolve the issue. It appears that the remote has to be fully charged before it can operate all functions smoothly. Although this sounds basic knowledge and a 'given' one can't tell when the remote is fully charged or not. Anyhow I am pleased to report that it's now working well and so I am rewriting the review to record my experience. Thank you James.

Odpowiedź od Paparazzo
works amazing, the only thing I have to remember is that I have to have my phone stand charging while I film but other than that I'm very happy

Odpowiedź od Paparazzo
I was able to easily demonstrate crafting online with excellent lighting and an excellent angle.

Odpowiedź od Paparazzo
Just a great product. Does precisely what you expect it to do. Can't wait to make more hands-free content :)

Odpowiedź od Paparazzo
Charged upon receiving, all appeared to be good. Unfortunately battery on light does not last more than a few minutes, works fine if permanently plugged in to charge, but this is not what was expected and provides constraints for filming. Likewise on the remote… would not suggest to anybody if you have cheaper alternatives, these struggles do not go with the price tag.
The team are very helpful and kind, they are there to answer any questions and to provide support if you are struggling to use the product.
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