Absolutely love the Olivia 2 tripod! I use it so much! Makes content creation a breeze and so many different angles and positions. Product is heavy, which is awesome, doesn't feel flimsy or poorly bui... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm trying to work out how to use this machine, specifically the remote which is meant to be bluetooth. However there is absolutely ZERO help online. Googling "manual" for instance with most gadgets... Zobacz więcej
Shipping was well explained prior to arrival and product arrived on time. Packaged well and most importantly is an excellent and well designed product.
Reakcja na opinię
I love this Olivia phone stand by Paparazzo - very sturdy and high quality product and easy to set up and use. I can't wait to start using it to create some great content. Great communication and cust... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Tools to make independent creators stand out on social media and build connections. Our equipment will showcase your creativity to its full potential and capture your audience's attention, by elevating all aspects of the creative process. Wether you are selling products or telling your own story to the world on TikTok, Instagram, Reels, YouTube or your own website we help you stand out from the crowd.
Dane kontaktowe
6 Mallard Rise, CB63TY, Ely, Zjednoczone Królestwo
- 447451287899
- agilasriseltd@gmail.com
- heypaparazzo.com
4,1
Dobra
367 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Need to return
Did respond to email in a kind way unfortunately I would like to return it as it can't take the weight of Iphone 13 pro max. I mounted both ways and it did not stand level. Bummer
20 czerwca 2022
Odpowiedź od Paparazzo
Hi Suzanne, you sent us a an email in June 10th and we responded within 30 minutes. We asked for photos but we have not heard back from you since June 10th and we have sent you a separate email to follow through as well and we are awaiting your feedback. We also sent a Hey Paparazzo signed SMS but you didn't recognise the whole message. When you have the time, please read through the email messages we sent and we look forward to hearing back from you. We have a formal returns process and we already asked for details from you in the emails we sent and we have yet to hear back from you.
Thank you for the amazing service
Thank you for the amazing service, the product is excellent and the customer service is amazing !!
13 czerwca 2022
Olivia's content creator's bundle is in…
Olivia's content creator's bundle is in all in one package for the mobile content creator. It comes with two different lights to provide the right lighting for whatever I'm recording from my phone. The flexibility of the stand is awesome and covers any angle that I need. Only downside is my phone is a little heavy so I need to support the end if I have the stand fully extended. Setup is simple and connects to the phone easily. I hope a tablet version comes out eventually because I like looking on bigger screens but thats a personal thing. Overall its a quick way to record and create content on the go without the hassle of having tons of baggage.
13 czerwca 2022
Odpowiedź od Paparazzo
Hi David. Thank you taking the time to share your candid feedback. Much appreciated.
Odpowiedź od Paparazzo
Hi Joana. Thank you for taking the time to share you feedback. Muito obrigado.
Great service
They informed me on why there was a delay and were super polite and friendly. Sent me helpful product videos and tips and it didn't take much longer to get to me, was just as advised and works fantastically.
Great job.
4 czerwca 2022
Odpowiedź od Paparazzo
Hi Meghan. Thank you for taking the time to share your feedback. We hope Olivia is making a difference in filming your overhead content.
Nothing ever arrived
Nothing ever arrived. I checked with their delivery service and they don't care and have been messaging for days. I wasted my money.
Edit: They offered to ship the item out again. I didn't know that they would, so I wrote the one star review because I was upset. I'm sorry that the item needs to be paid for twice by them, but I do feel like they seem to care.
1 czerwca 2022
Odpowiedź od Paparazzo
Hi Heather. The parcel was delivered but it appears to have been stolen. We have been corresponding with you even before you wrote this review and we already mentioned we are in the process of making a replacement even though the parcel was stolen. We don't normally replace if the parcel was delivered but subsequently stolen, but we're making an exception.
We use a local agent for the delivery because we are an independent business. We don't have our own deliver fleet to complete all local deliveries.
I am impressed with the entire ordering…
I am impressed with the entire ordering process, the quality of my Olivia, the instructions and follow-through during the shipping process. Paparazzo continually kept me informed of the shipping status of my order. The detailed instructions were very helpful, as opening everything up the first time is not super intuitive. That's where the instructions provided were important. I would recommend this product to my friends.
30 maja 2022
Odpowiedź od Paparazzo
Hi Cecile. Thank you for taking the time to share your shopping experience and feedback about Olivia. We are elated that you would recommend Olivia to your friends. Thank you very much indeed.
Great and personable service received…
Great and personable service received from this company. They go over and beyond for their customers and have great products .
26 maja 2022
Odpowiedź od Paparazzo
Hi Joy. Thank you for taking the time to share your positive shopping experience and feedback on Olivia. Much obliged.
Beause it is damaged
Beause it is damaged
Hi, thank you for your quick response and the video you send to me. After i saw the video, it is clear for me, that it ist not damaged, it was only a problem of handling.
Regards, Nicole
19 maja 2022
Odpowiedź od Paparazzo
Hi Nicole. After we reached out to you directly, we confirmed that you did not receive a damaged Olivia. It is disheartening to see a feedback pertaining to the product when it was due to a configuration issue, which was to swivel the phone holder into the right position for overhead. We have sent the same walkthrough after your purchase and have resent the same when we reached out after you posted this review to make sure you have set up Olivia for overhead. We are hoping you will update your feedback because the product was never damaged when it was delivered. Danke schön.
The best stand for my videos!!!!
The best stand for my videos! As a baker I needed something small and reliable and this is it! I can’t wait to begin using it. The lights are great as well! I can take this with me literally anywhere.
Only thing is that I wanted a pink one. I thought that’s what I asked for but I got a white one but I’m not mad, it’s cute and perfect!
19 maja 2022
Odpowiedź od Paparazzo
Hi Janet. Thank you for taking the time to share your feedback. We are grateful for the positive review and we hope Olivia makes it easier and fun for you to showcase your baking content. We checked your order and it was indeed for a White coloured Olivia. We're happy to offer a special rate if you decide to get the Pink Olivia as our token of gratitude. Thank you.
Great product
18 maja 2022
Odpowiedź od Paparazzo
Hi Alexandra. Thank you for your positive review. Tack så mycket.
Whilst the tripod wasn't exactly what I…
Whilst the tripod wasn't exactly what I expected in terms of lighting power and being able to avoid seeing the bottom stand in view when doing top down shots (unless this second part is a user error) - I can tell it's a high quality product and still think I'll enjoy it well
18 maja 2022
Odpowiedź od Paparazzo
Hi Nikki. Thank you for taking the time to share your candid feedback. We are elated that you are happy with the make and quality of Olivia and we hope you enjoy using Olivia to film your content.
Odpowiedź od Paparazzo
Hi Emily. Thank you for your positive review. Much appreciated.
Video shoots are great with Olivia
The Olivia is really a nice device for holding my iPhone 13 Pro and getting great video of me working on my artworks. The iPhone is heavy and it does cause the Olivia to tip forward and so it slants a bit and still photos look wonky. I tried to remedy that effect by placing a shim under its front base but that did not work.
I can live with it as it because the main reason I ordered it was so I can use it for reels on IG and other video. The shipping and packing was great and the directions are easy to use.
17 maja 2022
Odpowiedź od Paparazzo
Hi Alison. Thank you for taking the time to share your candid feedback. We appreciate the over-all positive feedback and rating. We have sent you an email to understand your filming set up a little better. Thank you.
Perferkt instrument for my use as a…
Perferkt instrument for my use as a drawing artist, quick delivery and exactly as described in advertisement.
13 maja 2022
Odpowiedź od Paparazzo
Hi Rene. Thank you for taking the time to share your shopping experience. We are glad that Olivia meets your expectations as adverstised. Takk skal du ha.
They say that good things come in small…
They say that good things come in small packages - that is the case here😃
So easy to handle and in addition beautiful - what can you ask for more? I use it in order to create crochet video tutorials and it is exactly what I was looking for!
11 maja 2022
Odpowiedź od Paparazzo
Hi Nirit. Thank you for taking the time to share your feedback using Olivia. We are elated to know that you Olivia has made a positive difference on how you film your crochet tutorials. Please tag us if that's ok with you and we will be happy to share with our online community. תודה רבה לך.
Great product
Great product, was a little tricky to slide open at first but i contacted customer service and that was excellent. Got immediate help. The product is solid and better quality yhan i was anticipating
11 maja 2022
Odpowiedź od Paparazzo
Hi Marilyn. Thank you for taking the time to share your feedback on Olivia's quality and for sharing your positive experience with our customer support team. Takk skal du ha.
Great product and great service!
8 maja 2022
Odpowiedź od Paparazzo
Hi Gerdie. Thank you for taking the time to share your feedback. Heel erg bedankt.
Quick shipping and lovely safe…
Quick shipping and lovely safe packaging. Very pleased with the quality of the product.
4 maja 2022
Odpowiedź od Paparazzo
Hi Minette. Thank you for taking the time to share your positive shopping experience and how pleased you are with Olivia's quality. We are elated that Olivia has met your expectations.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.